Good Stay. Haven’t got my deposit nor the amount that was charged to original card at check in(used a different card to check out). Please contact Hotel manager in regards to this situation

Very good place. Will book again.

Nice staying

Very quiet the way I like it

I booked this particular hotel because the shuttle service advertised on their website. I arrive at the airport on to find out there is not shuttle service, and I am stranded. I had to get a taxi and was out $60 I had not plan on it. Very frustrating!

Excellent service from a very friendly and helpful staff. Newly renovated rooms.

Room was fine but shower valve was reversed so it went from HOT to COLD and did not match the valve plate’s hot / cold indicators. Wi-Fi was spotty. TV channels lacked some basic channels….AMC, comedy, HLN/CNN, and PBS was intermittent

The employees were great but the hotel

Everything was poor i wouldn't recommend this hotel to anyone

i didnt get tge room booked it was a suite with bedroom and i got a double bed single room, small as hell for the price

Second time staying while on business. Easy check in and good location

No fleas is a good thing. A lot of noise from renovation upstairs right on my head woke me up and gave me headache. When we called the front desk, she said it was in the website. Not a very nice response. Because of that, I will not go back in your hotel.

Room very clean and spacious. Staff ver friendly and helpful

Property was under construction and did not have the room type i reserved available and attempted to substitute for a room the size of a closet. Very disappointing holiday travel night.

Pet friendly Close to freeway and Post Kitchen area was convenient

Any issue that came up they were very quick to react to fix it. Felt very welcomed and would stay again if in the area.

Our overall stay was nice! It was very convenient to have a stove top, toaster, and fridge in the hotel room. Everything was clean, the room was comfortable to stay in. Everyone was nice. It is in a very convenient area of town, next to other hotels, HEB, food and dining, Walmart all within a 2-5 minute drive! Our only problem was with check in. My daughter and I were meeting my Husband and her father for a weekend stay (He is Military) We arrived first and checked in. We literally spent 30 minutes trying to get two room keys that opened our door. Our daughter has to do Nebulizer treatments every 4hrs, she is sick and 11 months old. That wasn’t even a reason for them to speed up and fix the problem. The hotels main master key worked on our door multiple times as they let us in and out for luggage. The last time we needed in to do a Neb TX we waited 11 minutes outside our hotel door for them to let us in. At the 30-45 minute mark the maintenance man came and changed the entire door handle for a new one and we got two working keys. What I don’t understand is how their master key, that looks just like the room keys I was given, worked to let us in multiple times when I went in and out for luggage? But they somehow couldn’t get us a working key until they changed the entire damn doorknob and why this wasn’t addressed until 45 minutes in. Other than a frustrating check in with room keys and a very noticeable sick baby, everything was fixed and our weeeknd stay was perfect.

Walked in and the recliner was broken, not a big deal but didn’t want to be stuck with a bill for a recliner that my family hadn’t even touched. Went to shower and the drain was down due to also being broken. The room maybe should have been taken out of service for these couple small repairs.

Did not clean room no new towels had too take old towels down to the office to get new ones front office rude and not caring

We liked that it was close to the family were in town to visit. Nice outside, the interior was clean as well as the room. We always greeting when we come in or as we were leaving.

The clerk was by herself for the first night on Christmas night She clearly didn’t know anything about the place and couldn’t help me with any questions She had multiple difficulties getting Lee checked in She was sweet she just didn’t know what she was doing. First I discovered the ice machine wasn’t working and there isn’t an ice machine I had to prompt her to look in an empty room to get me some ice

Carpet ripped up, stains on pillow cases, got locked out of our room and had to go back downstairs to fix it. It was very underwhelming considering most Candlewoods are nice. Definitely not worth the prime.

Didnt not like the leaking toliet, sink was disconnected in bathroom. Mediocre water. Always cold. Drippimg shower head, leaving water on floor.

I was amaze of how courteous of the staff was...laundry was free and all I need to cook with was already their.

Very convenient, close to 190 and all shopping, only thing is beds should be queen size for more comfort.

I recently made a trip to Texas, Fort Hood to help my daughter who is in the army she was having surgery on her knee . I was there a week and the people were so nice and willing to help me with anything I needed . They inquired about her surgery if all went well and were very accomidating , anything I needed. Very clean , friendly staff and all the extras .

Hotel did look clean when we arrived. Once we got settled in we moved the sheets to lay down... OMG full of bed bugs just running around.. My family and I left the hotel immediately unfortunately at 1am. It really was a horrible experience.

The hotel room was clean. The pull out couch was very uncomfortable and the air conditioner was very loud. Otherwise the room was nice.

The bathroom door had no locking mechanism and the door was held together with wood screws after apparently being broken. The shower head was hanging and could not be affixed to the wall. I paid approximately $13 more to book this room with Expidia than if I would have booked it directly with the hotel. Disappointing.