Lovely hotel, staff is amazing. Helped us with booking our tours, dinner reservations, taxis everything. The shuttle takes you to town less than 10 min ride. Hotel is very clean, spacious rooms, nice breakfast. Really enjoyed our stay here

Staff super friendly, informative, attentive and take care of all our needs and book our tours for the following day; just amazing people

The staff was friendly and helpful but the lack of air conditioning made the stay somewhat uncomfortable. Also, the location outside of town made it more difficult to enjoy the town of El Calafate.

Views are fantastic. The staff is outstanding and very friendly, always willing to help. The rooms could be better, as well as breakfast. Overall really enjoyed staying here and would recommend.

Relaxing hotel with helpful friendly staff. Food in restaurant was excellent. Shuttle bus to centre runs late afternoon/evening

Location was a bit out of the way. Town is very small and we were about 2 km away. It would be nice if they had a shuttle. Also, no room service. I should have read the fine print. Staff was ok.

The view is great, the beds nice and firm, the staff is friendly and the shuttle bus to the town works well. Those are the positives. On the "to-be-improved" list: breakfast is sub-par for the price and the WiFi is practically unusable even for normal surfing. In addition the staff made several errors - e.g. promising to book a table for dinner at a restaurant which turned out to be closed when we got there, as well as unclarities in the price/content of a trip. Friendly they were, but do double-check what they tell you.

A long way out of town and shuttle runs only at night. Good service over wise though out of the way location. Good restaurant and bar

I've been three times in this hotel and always enjoying. Good staff, good food but please do not kill us from the morning by a loud music. It so annoying in almost every places - hotels, restaurants, cafes. It should be eventually as a quite nice sound on the background not shocking experience form the early morning.

Ive been three times in this hotel and always enjoying. Good staff, good food but please do not kill us from the morning by a loud music. It so annoying in almost every places - hotels, restaurants, cafes. It should be eventually as a quite nice sound on the background not shocking experience form the early morning.

The hotel is new with good facilities. The bed wasn´t comfortable. The place is very far away from the town, actually, the last building before you head out. Hotel staff wasn't friendly at all.

The hotel was really nice, clean and service provided was excellent. The breakfast was included and it was really good. The hotel is a bit far from the city center, but they provide an hourly shuttle (otherwise taxis cost around 100 pesos).

The problem was the reserve, they don´t prepare the reservation, but the personel fix the problem

Great stay --- the hotel is very clean, friendly, and provides excellent service. It is about 25kms from the airport, and taxis charge about $30USD for a transfer (July 2017). The hotel is also outside of the town center, but there are shuttles after 5PM every hour. Prices do fluctuate quite a bit here, so do your due diligence and to ensure you're getting the best price.

Great stay --- the hotel is very clean, friendly, and provides excellent service. It is about 25kms from the airport, and taxis charge about $30USD for a transfer (July 2017). The hotel is also outside of the town center, but there are shuttles after 5PM every hour. Prices do fluctuate quite a bit here, so do your due diligence and to ensure youre getting the best price.

We had a Nice view over lake Argentino. Very quiet.

Overall Ok. Fridge was not working. Personnel supportive. Has a bys that takes to center and brings back to hotel, that is handy and economical.

Great hotel, staff were great and the bed was huge. Its slightly out of the main centre of town however there is a free shuttle that runs into the very centre in the evenings.

A woman staff is good at English, which is really helpful. But, sometimes they made mistakes for charging lunchbox or other expenses. The lobby is good but the bed in the room is too small. And don't expect wi-fi in our room. Even though you can access to the wi fi, the connectivity is not good.

A woman staff is good at English, which is really helpful. But, sometimes they made mistakes for charging lunchbox or other expenses. The lobby is good but the bed in the room is too small. And dont expect wi-fi in our room. Even though you can access to the wi fi, the connectivity is not good.

Check-in went fine, once I reminded them (after 3 or 4 reminder emails and notations in our reservation) that we needed 3 single beds. In fact, the room we booked had 3 singles and no option for other bed arrangements. Yet, I noticed when I signed the check-in papers that we had been assigned a two-bed room. The receptionist quickly changed us when I mentioned I had reserved a room with 3 beds. Problem is that the third bed is not a regular bed but a sofa bed. Sofa beds are never as comfortable and the twin size was probably 10-inches narrower than a regular US twin size bed. The other two twins were US regular width. (Note that in Latin America, twin beds are always narrower than in North America). Breakfast was great, plenty of options, from cereals, yogurt, fresh fruit, toasts, pastries, eggs, fresh OJ, coffee, etc. Despite many reviews that wi-fi does not work, we had a very different experience. It worked perfectly well from our room (303) and common areas. Service was very good; all staffers were very polite and ready to help when asked.

Check-in went fine, once I reminded them (after 3 or 4 reminder emails and notations in our reservation) that we needed 3 single beds. In fact, the room we booked had 3 singles and no option for other bed arrangements. Yet, I noticed when I signed the check-in papers that we had been assigned a two-bed room. The receptionist quickly changed us when I mentioned I had reserved a room with 3 beds.Problem is that the third bed is not a regular bed but a sofa bed. Sofa beds are never as comfortable and the twin size was probably 10-inches narrower than a regular US twin size bed. The other two twins were US regular width. (Note that in Latin America, twin beds are always narrower than in North America).Breakfast was great, plenty of options, from cereals, yogurt, fresh fruit, toasts, pastries, eggs, fresh OJ, coffee, etc.Despite many reviews that wi-fi does not work, we had a very different experience. It worked perfectly well from our room (303) and common areas.Service was very good; all staffers were very polite and ready to help when asked.

Helpful staf, comfort, good brekfast, shuttle to to centre.

Good, experiencia. Good food at the restaurant. Bad Wifi

Restaurant is great, one of the receptionists was very knowledgable about the activities and excursions available as well as her English was amazing. Room was comfortable and most clean of all places Ive stayed in in Argentina.

Staff was attentive and extremely helpful with my resquests (eg swapping rooms), the hotel felt relatively new/fresh and the bedding and heating was really good. Next to the lake and free shuttle runs between hotel and town centre in the afternoon and evenings. Breakfast buffet had good selection. Very happy and highly recommended!

Very nice staff, they helped me getting a better room (with lake view). Restaurant was really good, I recommand it. Room was a bit old, very different from the front desk / main hall image! Wifi was terrible, almost inexistant, even in the computer room. There is a shuttle available to connect to the center but only in the evening. Would be nice if it runs all day. I came back to El Calafate but stayed in a different hotel.

Friendly reception, great bus driver with tips for places to eat and convenience of shuttle service to and from town. Lively quiet view of lake large back yard extending to lake.

You can't miss going to Calafate. Rochester Hotel is a great choice while at it

Out of town hotel on a smart location looking over the lake. On the road to the glaciers. Interesting lakeside walk to town next to the lagoon with flamingoes, black-necked swans and ducks close by. Good breakfast and reasonably priced set meals. Decking area overlooks the lake and has a good and reasonably priced bar service.

Good experience, the personal was very interesting in server at all times. The room was very clean and no noise all resting hours. Transfer every hour to el Calafate.