great place to relax and enjoy the onsen. good and helpful staff. far from train station however they do provide shuttle service, you just need to call the hotel to arrange for it. not much around the area for shopping though,

Rooms were traditional and clean. Staff is very friendly and accommodating. Not many other facilities other than the baths; but the baths were great.

My boyfriend and I very much so enjoyed our stay at this ryokan. There was an initial amount of confusion with the language - only one employee spoke English, and the other employees seemed VERY stressed about the language barrier. For instance, I had gotten an email implying that we were getting dinner as part of our stay (which was not the case), which caused some confusion when we arrived. Additionally, we had to call the inn to get picked up at the train station, which was difficult as I only had an American phone. I also didnt realize that the inclusion of an on-site onsen meant we wouldnt have a shower *in* the room, which was an interesting surprise.That said, we loved our stay. Certainly not the most comfortable experience, sleeping on the tatami mats, but comfort isnt why we wanted to try staying at a Japanese traditional inn. The inn was also a bit run down - definitely in need of a renovation. However, it was a very unique experience and Im glad we did it. The onsen was so lovely and relaxing - I dont think Ive ever felt SO relaxed and chill.Additionally, the dinner (which we ended up scheduling anyway) and the breakfast (included) were incredible. We had such a cool experience with the traditional shabu shabu in a private restaurant, and the breakfast was full of foods I had never had in my life.Overall, the inn was a very worthwhile experience.

My boyfriend and I very much so enjoyed our stay at this ryokan. There was an initial amount of confusion with the language - only one employee spoke English, and the other employees seemed VERY stressed about the language barrier. For instance, I had gotten an email implying that we were getting dinner as part of our stay (which was not the case), which caused some confusion when we arrived. Additionally, we had to call the inn to get picked up at the train station, which was difficult as I only had an American phone. I also didn't realize that the inclusion of an on-site onsen meant we wouldn't have a shower *in* the room, which was an interesting surprise. That said, we loved our stay. Certainly not the most comfortable experience, sleeping on the tatami mats, but "comfort" isn't why we wanted to try staying at a Japanese traditional inn. The inn was also a bit run down - definitely in need of a renovation. However, it was a very unique experience and I'm glad we did it. The onsen was so lovely and relaxing - I don't think I've ever felt SO relaxed and chill. Additionally, the dinner (which we ended up scheduling anyway) and the breakfast (included) were incredible. We had such a cool experience with the traditional shabu shabu in a private restaurant, and the breakfast was full of foods I had never had in my life. Overall, the inn was a very worthwhile experience.

Very good service! Staff are helpful and nice. Shuttle bus from station to hotel. Room is clean and big, dinner and breakfast are good too.

Welcoming and friendly staff with great English. Traditional style style with futon on tatami. Very relaxing view of the lake nearby and yukata to relax in. Loved the traditional breakfast and bathhouse.

It was our first time to Japan, and we werent exactly sure what the whole experience would be like. While there was a bit of a language barrier we were not disappointed in the least. Right from the moment we got on the shuttle (from Ogotoonsen the nearest train station) to when we were dropped off, the staff did everything they could to make our stay as memorable as possible. The dinner served in our room was incredible, breakfast equally amazing, and having the private osen in our room tied everything together. I was a bit worried beforehand about the dinner since I dont eat any meat except fish, but they accommodated without issue. The only unexpected bit was the hotel was not right on the lake and there was a small road inbetween, but very little traffic and the well kept garden near the windows blocked things out. Apparently its pretty common that they are not completely out of town so theyre accessible to locals. Would definitely go back and would recommend it to anyone.

It was our first time to Japan, and we weren't exactly sure what the whole experience would be like. While there was a bit of a language barrier we were not disappointed in the least. Right from the moment we got on the shuttle (from Ogotoonsen the nearest train station) to when we were dropped off, the staff did everything they could to make our stay as memorable as possible. The dinner served in our room was incredible, breakfast equally amazing, and having the private osen in our room tied everything together. I was a bit worried beforehand about the dinner since I don't eat any meat except fish, but they accommodated without issue. The only unexpected bit was the hotel was not right on the lake and there was a small road inbetween, but very little traffic and the well kept garden near the windows blocked things out. Apparently it's pretty common that they are not completely out of town so they're accessible to locals. Would definitely go back and would recommend it to anyone.