Our stay was amazing. Our 1st time at the resort. Beyond our expectations So clean. Very friendly.

I loved our room. The 2 bedroom room is the way to go. We loved the multiple waterparks. We will be back!

Our 4th year staying at the wilderness and is always excellent. Our boys love it and we celebrate their birthdays while there. However this time we opted to listen to the timeshare deal and tour with Kyle. It was okay until the part where he was very rude once he knew that we were on the fence about purchasing the timeshare. He used every tactic including belittling us, telling us if we don't purchase now we will always be renters, asked us multiple times if its because of finances which it's not but insisted we open a credit card which we told him we are opposed to since we pay cash for everything. We also stated we were very interested in this but we would have to talk it over before committing to something long which he didnt appreciate. Used foul language multiple times and also talked about how while his wife was giving birth "she pooped on the bed" They gave us other offers which I was in favor of and wanted to purchase however my wife talked me out of it due to being harassed and belittled. We will no longer be staying at the wilderness in the future. We will spend our money as "renters" somewhere else.

Everything was good except for some staining on the sheets. We also wouod like to see some speed bumps installed by all the entrences. People do not abide by the 10 mph speed limit. Easily doing 25-30mph thru parking lots and flying past the pedestrian exits from the buildings. (A-D) specifically. People were also not stopping to let pedestrians cross at the walkways.

Clean environment and great amenities.

I like the option of four waterparks

We had a great stay, our condo was awesome, very spacious and clean. A couple of the water parks could use some work, things are starting to age.

Staff is rude.

All good

We were there for a short family get together. The room was perfect for my family. Very spacious, my kids had their own room & bathroom. Great Master suite with jacuzzi tub and separate bathroom with shower. Great amenities, just wish we could have stayed there longer!

This was my second time staying at this hotel and I overall enjoyed myself and the amenities offered. The area has a lot of things around it (food and activities). The downside was that I was not able to check in until 40 minutes after check in time due to them cleaning and they wouldn't even give me an estimate of when the room would be ready and offered no remedy. Also, check out time on here says 11am but the hotel said it was 10am. Another thing I didn't like was when I asked for more towel cards the woman at the front desk asked me so many questions and lectured me on how the towel cards work for an unnecessary amount of time before just giving them to me and she did the same when it came to getting extra towels.

We have stayed at the Wilderness Properties for around 24 years, when our daughter was under 18 we would come 2-3 times a year and rent a villa, condo or cabin. Always a wonderful experience. This year we did book through expedia as we would normally do and we got the confirmation from expedia for the condo. When I arrived on our check in day I came in early so we could pre check and get our wrist bands to start enjoying our day. Well Wyndham's system never confirmed our reservation so I had to sit and wait 2 hours for a manager to come in and work through their systems to confirm my room that was booked around 6 weeks earlier. That took about 45 minutes. This is a very poor system, the staff was very apologetic and I understood why the front desk couldn't help but this should never have happened. I was very patient as causing a scene or being mean never helps any situation. This will not deter me from staying there again but they need to work on their confirmation systems from 3rd party sites or stop letting 3rd party sites book with them.

The unit was clean, well organized, well stocked and spacious. Enjoyed the indoor waterpark and all the coffee and dining options. Very nice place!

my family and I had a great time. The only real issue is that the arcade and food our just so overpriced that its really hard to have a good time with a family of 5 when you get price gouged at every turn.We stopped in the candy shop in the Wild West water park and all got a piece of candy and the total was $33.00 dollars for candy pretty ridiculous.

We had to text the number about a noise complaint. The neighbors above us were rude and woke us multiple times a night throughout our stay.

We love staying at Wyndham Glacier Canyon. The condos are always clean and well maintained. Waterparks are a great time for my child!

Řoom are well kept and a good size. Excellent in-room conveniences. Lots of options to engage your interests.

Room was big and spacious and had everything we needed. Check out time at 10:00 am was too early.

Overall the stay was good. However the glacier canyon condos could definitely be cleaned and maintained better. 2 of the closet doors were broke on top so they wouldn't stay shut. One was the garbage closet so this was frustrating with little kids. The kitchen vinyl plank floor was coming apart and looked dirty in the cracks. After the sheets were pulling off on night 1 I realized the fitted sheet was inside out and likely the wrong size for the bed. I didn't notice until the night of day 2 that the shower floor and track were quite grimy. Just makes you wonder if things like this are overlooked, it might not be as clean as you'd hope. (I took pictures but the app won't let me attach)

Overall a great experience. I just was it had more things for adults to do

The roommwas very clean overall everything was clean

All was well, very nice facility. Desk person even offered us a condo at end of section for more quiet since clearly this lodging is more designed for families w/ kids that sometimes can be a bit overenthusiastic with offerings at waterparks. Enjoyed our stay.

Exceeded expectations!! Room was clean, spacious and had everything we needed!! Absolutely amazing!!

The one bedroom suite was very affordable and so huge. We loved the jacuzzi that came with it! Lots of activities in the hotel itself.

We stay at Glacier Canyon 3 to 4 times a year and always have a fabulous experience. The kid’s unlimited wristbands are the way to if you plan to stay 2 nights

We loved staying here with my kids and husband, the only downside is that we stayed at the apartments and that’s a walk to the water parks . Other than that we really enjoyed our time. A plus that everybody spoke Spanish!!!!!

This place was amazing!!

Liked property, didn’t like getting pressure for timeshare when picked up my wristbands!

Rooms are clean, beds are very comfortable.

Was a decent room needed to be repainted for sure. Great location and new ride "flight" was great.

Enjoyed the family friendly atmosphere

Very fun place for kids and families