Safe to be in all around , walking distance to restaurants

Just in main historic center.

Walking distance to the zocalo. Everything was easy and convenient. Would definitely stay here again!

The shower was uncomfortable, It was cockroaches in the room. Uncomfortable beds.

Hotel is conveniently located just a couple blocks from the zocalo. A bit outdated and a little sketchy inside. The electricity in the room wasn’t working correctly. The light outlets didn’t work and we couldn’t charge our devices. We had to flip four different light switches to get the light on, they had to be flipped on in a certain pattern. As soon as one light turned on the other turned off. The doors are very flimsy and the lock is a simple latch. Any key can open the door knob, and if the key latch is not closed anyone with any key can open your door. The latch can also easily be flipped from the outside through the gap in between the two doors that make up the front door. Another hotel guest almost opened the door while my girlfriend and I were changing, had it not been for the latch they would have walked in on us. I wasn’t too comfortable staying there but due to the Gelaguetza going on, it was hard to get a place anywhere else due to everything being sold out. The door to the balcony was unlocked when we arrived and so was the window in the shower. I locked them, but after getting housekeeping service, while we were out in town, they were unlocked again. Luckily we checked before going to sleep. The locks are simple latches. It’s a good location close to everything near the zocalo but not a comfortable stay.

The location is great! Very close to downtown. The room was nice. Clean. The only "but", was the bathroom, a little upgrade will be nice. The 4 stars is because they don't have parking or options to go. En general, I would come back .

I love the view of the city and the Mountains around it just amazing

Great location and place.

The place is nice. But the restaurant closed at 3 o’clock daily. But the people at the restaurant is super nice also the food was really good. Need to improve there bathroom.

It's my second time staying here. I will highly recommend to get some heat in the jacuzzi

Nice, quiet place. Looks unassuming from outside. Also, has a jacuzzi and gym.

Leticia at the restaurant is an amazing cook and the staff in general was very friendly

Great hotel with a great city view. Loved our stay.

My recent stay at Casa del Sótano in Oaxaca was an exceptional experience that I would highly recommend to anyone visiting this beautiful city. From the moment I arrived, I was welcomed by the warm and friendly staff who made me feel at home right away.

Location is perfect. It can be a little bit cleaner. People the work there very friendly.

Absolutely loved staying at Casa del Sotano, and would recommend everyone to stay there. Not only the hotel building is absolutely stunning, but the entire staff is SO nice. I could walk to all major points in the city, and I truly enjoyed the quiet at night. Don’t hesitate, stay at Casa del Sotano!

Everything was great!

I wasn’t satisfied with the hotel. The toilet was not working. The restaurant closes at 3 pm. The pillows looked yellow like they were really old and dirty.

Great staff, great conditions; just the parking can be very difficult at some times, highly recommend to planning this if you travel with rental car, for me 4 and half stars.

Very helpful staff,good breakfast and comfortable beds and good wifi….great location near centre of town.

Beautiful room! AC worked perfectly and was so cool. The whole experience was wonderful. Highly recommend

My stay was incredibly comfortable, convenient and the food was great.

A lovely and well-priced property with amazing views and terrific staff.

Overall, we had a satisfactory stay. The bed was comfortable, the sheets were clean, and for a basic hotel it was fine. Unfortunately, upon arrival, we found a giant cockroach crawling across the floor, which we disposed of. The hotel staff did offer to change our room, but we were fine to stay there. Three nights later, there was a wasp crawling on the bed (Caused by a lack of screens on the windows, not unusual we know). The location of the hotel is excellent, and there are many beautiful restaurants and coffee shops within a few blocks. Our room didn’t get cleaned one day after having left the sign to please clean (and bring out all day from 9 am to 3 pm), and when we asked them to please do so, we were informed that the staff finished working at 3 PM and it was not possible. Most of the staff seemed friendly and helpful, but none of the front desk staff were. They seemed disinterested and bored and not willing to help. The price and value were solid and most of the stay was pleasant, except for the front desk receptionists.

They have a steam room that we enjoyed so much.

Walking distance to templo de Santo Domingo and all of el centro :)

Very nice property and good atmosphere

Great place to stay, bed was nice and firm, staff were very friendly.

Enjoyed our stay for 3 nights, very walkable and great views from the small pool/jacuzzi that we used few times .

Main complaint was lack of up keep on maintenance items. Hotel itself was clean and location was very good.

The property is like a little sanctuary. Everyone was friendly and helpful. We had drinks each afternoon at the terrace restaurant and sat one evening in the pool. Very clean and comfortable.

Great location! The hotel has its own warm and welcoming Oaxacan vibe.