Nice clean room in a centralized location. Who could ask for more?

The stairs are a little difficult (steep, curved, and tiny)…but the location is tough to beat. Walk from train station is hard with luggage. Staff was incredibly friendly.

The Good: Fantastic location, smack in the middle of the historic center of the former capital of Europe. Right on the corner of the Marktplatz. The bad: Even though many reviews mentioned an elevator, it had been taken out of commission even though it was still operable a while before our stay, so we were on a 4th floor with a winding staircase, with me having cardiac issues. The good again: Luckily, the young man at reception showed understanding and initiative and let me use the elevator to bring up my luggage (and myself) while he was still there. Unfortunately, since the reception is operating only part-time, I still had to climb the stairs when we would come back late. Conclusion: Please fix / bring back the elevator. With it, I would give you a perfect score and would be willing to come back, even at higher prices. Without it, not so much…

Nice centrally located and very clean hotel. Had a great stay. The location is very centrally located on the market square in Aachen. All shops and sights are within walking distance and there is a wide range of restaurants on the square. This hotel has no lift and a limited number of rooms. That is why the reception is not manned 24 hours. However, that is not a problem because at the most important times there is occupation for check-in and check-out and outside those times there is a safe with codes for key issuance. The central access door works with an electric door opener using an RFID chip in the room key. You may have to climb four flights of stairs to your room with your luggage, but I saw that as good exercise. The room itself is very clean and spacious and fully equipped. Toilet, shower, sink and the like are neatly arranged and the beds are fine. A bottle of mineral water and a television in the room. Each room has a WiFi access point, the code is in the manual in the room. There is atmospheric lighting and an adjustable ceiling lamp. On the street side it is noisy until late, but you want a hotel right in the center. There is no breakfast facility, but in the immediate vicinity there are many restaurants with breakfast for a reasonable price. I tried the Aachener Cafe right near it and it was excellent. You can park at Contipark 300 meters away, so that is also well arranged.

The location was Outstanding. Difficult to find your way in, miss having a reception person, but it’s doable. Excellent price. Rooms clean but stained carpet and small bathroom.

Fantastic location steps away from the town hall and square. Rooms are slightly dated but clean. Staff very friendly and helpful.

Awesome location. Attentive and friendly staff. We had double room on the first floor and the room size was very spacious. Only issue are the stairs, especially if you get a higher floor and haul your luggage. Overall very happy and if you’re looking to stay right downtown, this is good choice.

Staff was very nice and the stay was clean and comfortable. Great spot to crash!