Very close to tranms and shops.

Check in process is not even in the building. Not suitable for mobility impaired people at all, no reception available. Internet didn’t work. Only building residents are allowed to use the pool. Office was closed when we tried to check out - had to text, got no response we just left the key in a mailbox

First of all the confusion, it’s on Wotif like a typical hotel or serviced apartment however upon arrival you discover that it’s not and you then need to go recover the keys from a different CBD site only to come back to find no carpark access, call back and it’s another $60, I can live with that but then the catch walk back to the offsite place to get more keys. Gave up and parked elsewhere. Enter the apartment, on face value quite nice however the catch’s are; - Cupboard doors missing - Stained carpet Now the kicker; - one bedroom is not air conditioned and the kicker is the TV doesn’t offer any fiction modern platforms and then now it’s bed time the light switch is fallen into the wall so you have to sleep with the lights on! Seriously wouldn’t stay here again, swag it out the front of the casino and you’ll have better amenities.

The bathroom had dirty towels in it Power went off in middle of the night made the room very stuffy didn’t go back on until 9.00am

Very small rooms. Two bedroom apartments without enough casual seating for 4 people

We had a very nice one room apartment on 36floor. Nice view, quite central and had everything we needed.

Couldn't get into the reception area. When we were able draw the attention of a staff member, we were advised that we need to check in about 200 metres down the road. They refused to let us leave our luggage so we were compelled to carry all our bags and luggage down the busy street. Then after we settled in, we later decided that a swim in the pool would be refreshing. But "NO" ....There is no access to non residents despite it being advertised as an amenity on Hotels.com. NO IMPRESSED!!!

Pool/gym are not included, this should be advised before booking is made. TV should have settings checked before client arrival. Staff communication was immediate, friendly, helpful.

Cons:- Sofa Dirty with marks, marks all over the floor, dents in the fridge, coffee table broke. Pros: - fantastic view, close to Southbank. For the money we paid for this accommodation I expected a lot more. Very dissapointed at the state of the apartment. Wouldn't stay there again.

Good location, carparking off site - so book that in earlier if you are driving. We had apartments on floors 45 and 67, so be wary if you suffer vertigo - views were fantastic though.

Key point: don't stay here if it's windy. The building creaks and you will struggle to sleep. Check in process was painful (granted, we arrived late evening). No power points on one side of the bed. It had a lamp, but it wasn't plugged in! No hair dryer. Iron board was flakey. Most of these issues were communicated in the first 24 hours with no response on the supplied contact number. Room itself was clean and comfortable.

For the price paid, the room was very basic, not offering much in the way of additional utilities. Felt very "lived in" with dirty smears on some walls, dried stains on tv remote. The room I received had a different layout to those in the pictures , with a large empty space near the door and felt quite cramped in the actual living areas as a result

Disappointing stay. Have had great experiences through Expedia in the past. Rooms were dirty floors needed cleaning, hardware to doors loose and damaged and door to sink hanging off. Dishes in dishwasher on arrival. Diss appointed we paid so much for this service

A great place to stay with fantastic views walking distance to Flinders Street station, dining and casino and a reasonable walk to MCG The bed is comfortable and clean ,only thing i would say against is on a windy day you can hear the place creek if your higher up so recommended staying in a lower floor if this would be an issue and first time can be a little tricky getting keys and getting to your room but when you've done it once there's no problem i would recommend staying here

Great view Great location Friendly staff

Great stay

Getting into the room was a hassle and our car didn’t fit in the car park

Good property right in the heart of southbank. Easy transport and food options eithin walking distance. Im surprised others giving 1 star rating as my experience was 5 star. The only minor issue is that the facilities are only available for residents eg pool spa common living areas etc, but apart from that everything else was great.

Good customer service, nice apartment in Aus 108 building

Bit overpriced in my opinion, but was neat and tidy

Loved staying here, such a great location. The apartment was lovely and spacious with seamless check in check out process.

Our smoke alarm was hanging off its bracket and not working. The carpet in both bedrooms was heavily stained like they had used a cleaner which had then taken out the colour of the carpet. Location was excellent but the reception was not overly easy to find and when we had a problem we only had one mobile number to call. The coffee table in living room was stained. The views were amazing but we were disappointed with the cleanliness of the apartment.

The view is amazing the place is great the only problem was the washing machine was not working and did not work for the entire time I stayed which was a month

I just want to say that one of the bathrooms wouldn’t do hot water and the other bathroom had one light out as well

It was exactly what I was expecting, it was very nice, views were beautiful, close to everything you need which means one only has to walk. There was nothing to complain about and was very happy with what I received.

If you're expecting a 5* hotel this is not it. If you want a spacious apartment with kitchen, near to Woolworths Melbourne Square, Southbank, art gallery, Crown, and short walk over bridge to free tram zone, this is it. It is serviced weekly or per stay. The main downside for me was the check-in/out process. The office is off-site so having been dropped off at the recommended spot it was a hassle wrangling cases and baby paraphernalia first to the office and then over the road through a maze of doors to the apartment. The check in guy fortunately took pity on me and helped me to do that, for which I will be eternally grateful. He was also responsive when we needed replacement items like bin bags and detergent. Room cleaners were great. There is actually a driveway where I could have been dropped off but nowhere to leave bags while you go over to the office, if you arrive on your own. Yes there is traffic noise and the wind certainly whips past the windows on such a high building, but the views are amazing.

Great location and comfortable bed.

Very good, will definitely stay again!

There is no proper information about the hotel and once I reached there I came to know that I have to call them and go there office to do the paper work. If somebody is traveling to other country how one can have the access the telephone? I waited nearly an hour and after requesting an Australian (many times) he did a favor to call the Clixx office. After that I searched their office and went there with all my luggage. Terrible experience. I will never do the reservation with you people.

Views

Fabulous 2 bed/bathroom sky apartment was 1st class. Thoroughly enjoyed our stay!

Found a cigarette outside my hotel door