Amazing

there was nothing wrong

Top notch in everything. Friendly and helpful staff. Delicious breakfast. Very fancy rooftop.

Absolutely nothing

Heerlijk, mooi hotel met zeer goede service. Gonçalo de man van de receptie heeft ons zeer goed geholpen en goede tips gegeven wat we konden doen. Ontbijt zeer uitgebreid en goed en alles vers. Hotel ligt op loopafstand van alles in het centrum.

Helemaal niks!!!!

Heerlijk verblijf op een ideale lokatie. Heerlijk ontbijt, goed restaurant, vriendelijk personeel, prachtig goed en net hotel.

Geen idee. We kunnen niets verzinnen

Everything! Location, staff, food, roof terrace, solarium … I think excellent value for money too. We were lucky enough to experience a visiting celebrity chef, Ana , made for a memorable evening. The staff were so helpful throughout.

Nothing!

Very nice breakfast. Had great room with balcony. Location convenient to city center and attractions.

Cannot get cappuccino at breakfast without extra charge.

We received a free upgrade to a suite and throughout our visit we’re treated like royalty. Gorgeous place!

Nothing.

Excellent combination of location and facilities.

Wonderful room this time with extra sitting area and view of the city. Used the pool which is nice on the roof and the breakfast was well done.

Second stay here. Clean and efficient staff. Try to get a room with a view.

Got a big room with large deck but looked into building next door.

Bardzo miły i przyjemny hotel . Fajne pokoje , świetna restauracja , super strefa spa z basenem i jacuzzi na dachu hotelu . Bar przy basenie , super widok na ocean . godne polecenia

Nie było takich rzeczy

Sehr schön, sehr gepflegt, tolles Frühstück, Pool auf dem Dach herrlich. Lage überragend.

Extrakosten fürs parken.

The breakfast buffet was exceptional, the staff responsive and courteous. The front of house staff were welcoming and informative in terms of bus journeys / tours etc. The hotel is beautifully appointed, and despite the small upstairs terrace and pool we always managed to enjoy a sun lounger. The terrace bar was useful and prepared enjoyable lighter snacks. We enjoyed a complimentary upgrade to a suite - which was on 2 floors with beautiful wooden floors and a twin aspect bedroom, and 2 bathrooms.

Perhaps some electric mosquito deterrent in the courtyard dining area, despite repellant spray - they feasted on me. Sadly this drove us away from supper outside, although there was of course the indoor dining room, however there was no subtle lighting and it lacked atmosphere and ambience. Coming home !

Breakfast very good , front desk staff very friendly and helpful….

Our room was quite large and could have been spectacular… needed better lounge seating and lighting . The roof top pool was very special but lounge furniture back whips up and hits your back. Probably better to get furniture where seat and back are not connected .hotel staff at breakfast and pool seemed tired … but maybe understandable after long hot season … our stay is late September

Great location, great staff. The view from the rooftop pool is lovely. Breakfast buffet and a la carte are wonderful.

Pull out sofa in the junior suite was uncomfortable and room service comes later in the afternoon.

Excellent all round. Staff helpful and friendly, great location. Excellent breakfast.

Pool could use a couple more umbrellas and sun loungers weren’t the comfiest.

A very contemporary feel, the staff were very patient and kind.

Nothing

Great location, small boutique hotel, clean, and friendly staff

Pool only open until 8pm. Bar open until 11pm even on a weekend

Excellent, central location with good facilities; front of house staff absolutely bent over backwards to help us with reservations and information. As a result we managed dinner in two places that were ostensibly full, and we made a good choice on a day walking trip with their guidance. They were knowledgeable and persistent. The place has a bit of character, is well maintained and spotless - in a historic building on a quiet street - and we found it a relaxing and easy-to-use base. The rooftop pool/bar has great views over the city. Altogether a relaxing, comfortable and lovely place to stay.

Everything. Friendly staff, great facilities and a superb breakfast.

There is nothing to dislike.

One of the best hotels I've ever stayed in. Staff are exceptional, location is excellent. The whole hotel always smells so fresh and looks so clean. The attention to detail is phenomenal. I would recommend this hotel to anyone looking to stay in Funchal. I only wish there were more of them around the world so we could always stay in one when travelling.