Very good hotel , beautiful rooms … actually it are complete apartments, very friendly staff … one minus … breakfast is not so good

When we wanted to check in the reception lady told us that our room is unavailable due to construction. She suggested 2 seperate rooms. We are a family with 3 kids, so that was not an option. Unfourtunatly both ladies their English was horrible. She would write her side of the message on GoogleTranslate and show me and when I responded she wouldnt understand the tiniest bit of it. This resulted in a lot of frustration on both sides. It was an unprofessional and rude attitude. Also her message said there is no solution. After a wait, it seems they added a bed to a single room and offered us that option. However, the AC in the kids room was broken, and they "forgot" to mention that. We let them know, they never got back about it. When we complained during check out they said we chose to stay there. Long story short; the reception lady was not nice at all. The lack of basic English in such a job is really very shameful. Also parking is a nightmare, you have to go with your car in a squeezed elevator to a dungeon, basically claustrofobic. On the street little chance you'll find a parking too. Breakfast was so very poor. Very little things and tight canteen, filled with mostly nosejobs and hairline implants. Food not so tasty because of this interior. I do not recommend this place due to this experience.

parking and the street was very narrow

The hotel is conveniently located in the city centre, and within distance of the tram, metro, Kemaralti bazaar and the Izmir Bay waterfront parks as well as the famous Izmir clock tower.

On arrival at my checkin i wasnt given the correct room which i had booked for 28days, but the manager Secil swiftly rectified it the following day reassuring me and my family. She handled it very professionally always with a smile on her face. The rest of the team from reception, housekeeping etc were also very friendly and welcoming. Well done to the manager Secil and her team and thankyou for everything. I will highly recommended this place a home away from home.

Very nice small hotel.

nice and clean hotel with super nice staff and good breakfast. close to everything's , metro, tram , bazaar..

Central location, fresh clean rooms - only downside is that the rooms were not cleaned the second day of our stay and no more water bottles were added. Plus only one small roll of toilet paper that was not filled up either. The hotel is mostly used by beauty procedure tourists since theere is a surgical/beauty hospital downstairs for your info and for then is must have been very pleasant. The terrace is nice if you happen to get a room without balcony. The staff was super nice. As a family, we would book another hotel by the shore next time but for couples and single travelers it is a nice cozy affordable place with decent breakfast selection.