The hotel was great, the staff was awesome. Very friendly, and had a great sence of humor. Took care of anything we needed. Its been updated and very nice and clean. Dog friendly which is a plus always, since my big boy travels with me a lot. Will definitely stay again and highly recommend.

The room and grounds were very clean and well kept. We were met at the counter with smiling faces and great personalities. We took our dog with us and they were very accommodating. We actually stayed a second night. It was very quiet there, with rocking chairs outside the rooms for outdoor relaxation. Beds were comfortable. The breakfast was good. The breakfast area was continuously cleaned after guests came and went. Counters were immaculately kept. If we're ever in the area again, we will definitely stay here!

The room and grounds were very clean and well kept. We were met at the counter with smiling faces and great personalities. We took our dog with us and they were very accommodating. We actually stayed a second night. It was very quiet there, with rocking chairs outside the rooms for outdoor relaxation. Beds were comfortable. The breakfast was good. The breakfast area was continuously cleaned after guests came and went. Counters were immaculately kept. If we're ever in the area again, we will definitely stay here!

The room seemed to be clean. The cleaner was very strong. We had to open door to get smell out. This is an older motel and really needs to be updated in the bathroom

The room seemed to be clean. The cleaner was very strong. We had to open door to get smell out. This is an older motel and really needs to be updated in the bathroom

Nice rooms, remodeled, clean, and nice staff

Nice rooms, remodeled, clean, and nice staff

It was good other than the ac system didn’t work until the last night & the tub didn’t drain

It was good other than the ac system didn’t work until the last night & the tub didn’t drain

My stay was awesome the staff was great the lady at the front desk was a very outgoing woman she made me feel welcome just like I were at my own home also the rooms were very clean very well. Taken care. One other thing the breakfast was on 1000 it was great just as good as if you were going out to eat anywhere other. For real this place is on there game keep the good work up that’s the reason the rooms are staying booked up

My stay was awesome the staff was great the lady at the front desk was a very outgoing woman she made me feel welcome just like I were at my own home also the rooms were very clean very well. Taken care. One other thing the breakfast was on 1000 it was great just as good as if you were going out to eat anywhere other. For real this place is on there game keep the good work up that’s the reason the rooms are staying booked up

The room and property were very clean, neat, and well cared for. The staff was always available, helpful and friendly. A very nice place to stay at a fair price. A nice touch were the rockers outside each room allowing you to enjoy the fresh mountain air and view.

The managers there were very nice. What I didn't like about the room was that it wasn’t as clean I like my hotel rooms. There was dust on the lamps and some of the other fixtures in the room. About 3 spiders on the ceiling in the main room and bathroom shower. We checked for bed bugs just because the place didn’t appear well-kept. The tissue box was not refilled. The bathtub had old soap in the corner. The bathroom wall had yellowish dripping stains running down the wall. Also, I did not care for the water pressure in the shower. I felt like I couldn’t get all the soap out of my hair. Another thing I will add is about the AC/fan unit. I like it cold when I sleep so I had the ac on. Well, it was so incredibly loud when it would shut off and just as loud when it turn back on. Every time it did that it startled me and I did not sleep much at all. I did appreciate the carpet-less flooring. I hate wondering what germs are all in the carpet when I stay in hotel rooms like that. So it was nice to have a carpet-less room. The breakfast was really good!! That was probably the best part of my stay.

The managers there were very nice. What I didn't like about the room was that it wasn’t as clean I like my hotel rooms. There was dust on the lamps and some of the other fixtures in the room. About 3 spiders on the ceiling in the main room and bathroom shower. We checked for bed bugs just because the place didn’t appear well-kept. The tissue box was not refilled. The bathtub had old soap in the corner. The bathroom wall had yellowish dripping stains running down the wall. Also, I did not care for the water pressure in the shower. I felt like I couldn’t get all the soap out of my hair. Another thing I will add is about the AC/fan unit. I like it cold when I sleep so I had the ac on. Well, it was so incredibly loud when it would shut off and just as loud when it turn back on. Every time it did that it startled me and I did not sleep much at all. I did appreciate the carpet-less flooring. I hate wondering what germs are all in the carpet when I stay in hotel rooms like that. So it was nice to have a carpet-less room. The breakfast was really good!! That was probably the best part of my stay.

Always nice stayed there 5 years now

Always nice stayed there 5 years now

Spacious room. Cold refrigerator. Shower had good water pressure and hot water. Great pillows and comfortable bed. Excellent breakfast. Personable staff. Easy check in and check out. The only thing that was a HUGE turnoff was the room was over sprayed with Febreeze or some other air freshener. The smell was overpowering and nauseating when first walking into room. Had to leave door open. After the fourth day the smell remained strong when first entering room after being gone all day.

Clerk at check in was rude. My wife went in to check us in and he sent for me to come in and was rude.

Pool and gym closed ant and bug in room

The staff was amazing. They are very nice people. Very accommodating. The only drawback is that the rooms are moist. For example.. I straightened my hair ( I have a very expensive straightener) and 30 minutes later I had wavy hair again. Otherwise it was a great stay. The breakfast was really good.

The staff was amazing. They are very nice people. Very accommodating. The only drawback is that the rooms are moist. For example.. I straightened my hair ( I have a very expensive straightener) and 30 minutes later I had wavy hair again. Otherwise it was a great stay. The breakfast was really good.

Nice Mountain View. The room was pretty clean. Hot breakfast.

Friendly staff, clean, quiet and close to Cades Cove. Would stay here again when we come back.

Beautiful nice but no pool

The hotel was clean and very friendly service upon check - in. My only problems were, when we booked we selected to pay at the property when we arrived. The morning of us coming in, they tried to charge my card and I didn’t have that amount of money on it, as I have learned in the past. You never know what is going to happened with these banks and things and not have access to money. They contacted me through email and was going to cancel my reservations if it was not paid. I was on the way from home to pigeon forge and our bank is a small bank, don’t have access to where I can deposit money into our account or atm’s everywhere. That’s was a huge issue as I had stated to pay at the property. The only problems with the rooms, the beds are super hard and extremely high.

Beautiful nice but no pool

The hotel was clean and very friendly service upon check - in. My only problems were, when we booked we selected to pay at the property when we arrived. The morning of us coming in, they tried to charge my card and I didn’t have that amount of money on it, as I have learned in the past. You never know what is going to happened with these banks and things and not have access to money. They contacted me through email and was going to cancel my reservations if it was not paid. I was on the way from home to pigeon forge and our bank is a small bank, don’t have access to where I can deposit money into our account or atm’s everywhere. That’s was a huge issue as I had stated to pay at the property. The only problems with the rooms, the beds are super hard and extremely high.

Great customer service and breakfast!

Great customer service and breakfast!

The staff said there was a leak in the bathroom they couldn’t fix yet. No problem. This leak was the water on full from the bathtub. ALL. NIGHT. LONG. They said if it’s too loud out a towel under the door. Really?? That’s the solution?? I left before the sun was up

The staff said there was a leak in the bathroom they couldn’t fix yet. No problem. This leak was the water on full from the bathtub. ALL. NIGHT. LONG. They said if it’s too loud out a towel under the door. Really?? That’s the solution?? I left before the sun was up

Clean room, friendly staff, good breakfast variety including some gluten free and dairy free options. No complaints.