Fantastic service. Every member of staff is extremely friendly and attentive. Breakfast was lovely. It was good to have soya milk. The hotel has recently been refurbished and is close to the town centre - so very convenient. The rooms are newly refurbished, and the king size rooms are comfortable.

Clean spacious room, quiet (floor 7) - reception staff efficient and helpful.

Another great stay and only place I stay when in town. Got into room an hour early and really helped my itinerary for the day. Staff all friendly and hotel recently refurbed.

Another great stay and only place I stay when in town. Got into room an hour early and really helped my itinerary for the day. Staff all friendly and hotel recently refurbed.

Good stay. Very helpful on reception. King size bed was lovely

Good stay. Very helpful on reception. King size bed was lovely

Massive comfy bed, great shower and helpful staff. All you need for a good night's sleep! Good location and plenty of parking available.

Massive comfy bed, great shower and helpful staff. All you need for a good night's sleep! Good location and plenty of parking available.

excellent

excellent

Very comfortable and clean, staff very friendly

Very comfortable and clean, staff very friendly

Nice hotel, looks like it's recently been refurbished. Comfortable room and close to town center. Staff in bar seemed to need a little training but otherwise a decent stay.

Nice hotel, looks like it's recently been refurbished. Comfortable room and close to town center. Staff in bar seemed to need a little training but otherwise a decent stay.

Comfortable bed, clean room, powerful hot shower central location perfect for the evening out in town centre

Comfortable bed, clean room, powerful hot shower central location perfect for the evening out in town centre

Very nice hotel, very accommodating for gluten free breakfast

Front desk staff very helpful. Room small but adequate. Bed very comfy. Only two real issues... Firstly the check out time is 11am and the cleaner started knocking the door at about 9am wanting to clean the room. We advised we were still busy but she came back multiple times. Very annoying when it's not time to check out yet. Secondly, not the hotels fault but the car park backs onto a public park area which has a large amount of drug users present who were singing and making noise during the day. This made me concerned at the safety of my car on the carpark. Maybe this area could be secured better to prevent this and to reassure guests.

Front desk staff very helpful. Room small but adequate. Bed very comfy. Only two real issues... Firstly the check out time is 11am and the cleaner started knocking the door at about 9am wanting to clean the room. We advised we were still busy but she came back multiple times. Very annoying when it's not time to check out yet. Secondly, not the hotels fault but the car park backs onto a public park area which has a large amount of drug users present who were singing and making noise during the day. This made me concerned at the safety of my car on the carpark. Maybe this area could be secured better to prevent this and to reassure guests.

Very nice hotel, very accommodating for gluten free breakfast

Was expecting a fridge as I requested this for my medicine and never heard back Also rooms were ice cold even with heating on

Was expecting a fridge as I requested this for my medicine and never heard back Also rooms were ice cold even with heating on

Modern, clean hotel close to the train station. Stag were friendly and room was clean and comfortable. Highly recommend

Modern, clean hotel close to the train station. Stag were friendly and room was clean and comfortable. Highly recommend

We had a great stay at Mercure Northampton. Super welcome on arrival. Room was great. However, there was a chess competition on over the weekend, so breakfast was no fun at all! Terribly behaved, greedy children and parents just as bad. Very rude and the food waste was heart breaking. Staff did a great job so not sure what can be done about the guests....

We had a great stay at Mercure Northampton. Super welcome on arrival. Room was great. However, there was a chess competition on over the weekend, so breakfast was no fun at all! Terribly behaved, greedy children and parents just as bad. Very rude and the food waste was heart breaking. Staff did a great job so not sure what can be done about the guests....

Staff at the Mercure are very good, helpful, and pleasant.

Lovely stay. Comfortable beds. Good sized room. Good breakfast. Only problem was one small lift for every floor. The other was not working

Lovely stay. Comfortable beds. Good sized room. Good breakfast. Only problem was one small lift for every floor. The other was not working

Very comfortable and value for money we went in a Sunday night disappointed that the restaurant wasn’t open but we had a lovely curry in the bar area

Very comfortable and value for money we went in a Sunday night disappointed that the restaurant wasn’t open but we had a lovely curry in the bar area

On arrival reception staff were good. However, the room had no bottles of water, water or wine glasses provided, no robes provided and no bath tub in the king size room, which was basic. They wanted to charge £4 to bring an ice bucket and 2 wine glasses to the room and said they were too busy to facilitate the request but the bar and restaurant were empty when we went down there. The guy behind the bar had no idea what he was doing (Pavel) & didn't know the wine selection on offer. He couldn't even ring drinks through the till, rolled his eyes when asked for ice and an ice bucket. However the breakfast was good and reception staff were good.