This hotel has everything you need and is in an excellent location which feels very safe and is walkable. The hotel feels a bit “tired” which is offset by the reasonable cost. Staff are very friendly and helpful.

This hotel has everything you need and is in an excellent location which feels very safe and is walkable. The hotel feels a bit “tired” which is offset by the reasonable cost. Staff are very friendly and helpful.

The rooms are a little dated especially the bathrooms. The staff and service were great. Friendly front desk and front doorman. Breakfast was decent. I also like the surroundings of the hotel. Walking distance to a lot of restaurants. We wallked to a supermarket Jumbo, they have super fresh fruits and lots of choices of beers at a very good price.

The rooms are a little dated especially the bathrooms. The staff and service were great. Friendly front desk and front doorman. Breakfast was decent. I also like the surroundings of the hotel. Walking distance to a lot of restaurants. We wallked to a supermarket Jumbo, they have super fresh fruits and lots of choices of beers at a very good price.

I did not like the loud music which played seemingly everywhere and it was very noisy in the evening due to the open patio.

I did not like the loud music which played seemingly everywhere and it was very noisy in the evening due to the open patio.

Cousy, spacious & great location

Well worth the price! We were pleasantly surprised by how nice the hotel was. & the breakfast was amazing! Would absolutely go back.

Well worth the price! We were pleasantly surprised by how nice the hotel was. & the breakfast was amazing! Would absolutely go back.

Great stay, would recommend

Great stay, would recommend

Excellent location. Great breakfast

Excellent location. Great breakfast

I stayed at Hotel Director in November of 2023 (Thanksgiving week) and I absolutely loved it. The staff are friendly, helpful and many speak English, the bar serves great drinks, the location is central to everything in Vitacura- so many restaurants that after a week I couldn’t try them all. Everything is walkable. The rooms are quite spacious and clean. The gym was clean and had free weights, a flat bench, elliptical and treadmill- all were always clean and functional. The outdoor space was nice, and although I didn’t use the pool it looked clean each time I passed it. I highly recommend this place and I will be coming back to stay here on my next trip to Santiago. What you get for the price is incomparable.

I stayed at Hotel Director in November of 2023 (Thanksgiving week) and I absolutely loved it. The staff are friendly, helpful and many speak English, the bar serves great drinks, the location is central to everything in Vitacura- so many restaurants that after a week I couldn’t try them all. Everything is walkable. The rooms are quite spacious and clean. The gym was clean and had free weights, a flat bench, elliptical and treadmill- all were always clean and functional. The outdoor space was nice, and although I didn’t use the pool it looked clean each time I passed it. I highly recommend this place and I will be coming back to stay here on my next trip to Santiago. What you get for the price is incomparable.

The hotel itself is nice and located in a good neighborhood. However, the staff is not very good. When there was a problem with my room they told me they fixed it, but they had not. When I complained about it again they chose to harp on how I complained and didn't want to deal with the problem until I went down to the front desk myself. They need to train their staff on how to provide better customer service.

The hotel itself is nice and located in a good neighborhood. However, the staff is not very good. When there was a problem with my room they told me they fixed it, but they had not. When I complained about it again they chose to harp on how I complained and didn't want to deal with the problem until I went down to the front desk myself. They need to train their staff on how to provide better customer service.

Friendly people. Excellent breakfast and room was good.

Friendly people. Excellent breakfast and room was good.

The staff at the front desk are very helpful

The staff at the front desk are very helpful

Room space was excellent, besides being very clean and comfortable

Room space was excellent, besides being very clean and comfortable

The room was spacious with couch, table and windows that opened

The room was spacious with couch, table and windows that opened

I think the reception is priority in a hotel environment, smiling ,been gentle and friendly is essential, that I didn’t feel, everything else was perfect except for that, anyway I’ll recommend the hotel, I hope the management will address that , again reception is the face of the hotel

Excellent breakfast buffet. Staff helpful.

Excellent breakfast buffet. Staff helpful.

Extremely helpful staff. Our luggage was delayed and the staff helped us a lot with the communication with the airline and really took responsibility for it. We reslly appreciated it.

Extremely helpful staff. Our luggage was delayed and the staff helped us a lot with the communication with the airline and really took responsibility for it. We reslly appreciated it.

A welcome refuge during severe political upheaval. The staff were ver helpful with safety advice. They tried to do everything they could to make me feel comfortable

A welcome refuge during severe political upheaval. The staff were ver helpful with safety advice. They tried to do everything they could to make me feel comfortable