A bit out dated, but was very clean.

A bit out dated, but was very clean.

Could use a new mattress. Only had warm water for my shower. No local information in room such as places to eat for delivery. I arrived later in the evening and was looking forward for options to have food delivered.

Could use a new mattress. Only had warm water for my shower. No local information in room such as places to eat for delivery. I arrived later in the evening and was looking forward for options to have food delivered.

Great location, good breakfast bar, quiet, and the workout room was good.

Great location, good breakfast bar, quiet, and the workout room was good.

The stay was lovely. The room was large, clean and well appointed. Staff members were pleasant. The only problem was with the water for the shower. It was disappointing because the water stream started out cool to cold and it took almost 20 minutes to come to a comfortable temperature for a shower. We spoke to the shift clerk who said there was no maintenance person on-site. My husband and I made due. It didn’t appear that the hotel was completely booked creating a deficit of hot water. We would stay again if the hot water supply was sufficient for a comfortable shower.

The stay was lovely. The room was large, clean and well appointed. Staff members were pleasant. The only problem was with the water for the shower. It was disappointing because the water stream started out cool to cold and it took almost 20 minutes to come to a comfortable temperature for a shower. We spoke to the shift clerk who said there was no maintenance person on-site. My husband and I made due. It didn’t appear that the hotel was completely booked creating a deficit of hot water. We would stay again if the hot water supply was sufficient for a comfortable shower.

Rooms were clean and spacious. It was a reunion weekend for family and we were able to visit easily in the lobby area and among the rooms.

Rooms were clean and spacious. It was a reunion weekend for family and we were able to visit easily in the lobby area and among the rooms.

No maintenance at all. Booked a suite and was provided a downgraded room. Insects flying around - dirty furniture. Pathetic experience

No maintenance at all. Booked a suite and was provided a downgraded room. Insects flying around - dirty furniture. Pathetic experience

My room was excellent; clean and spacious. The bed was comfortable. Breakfast was excellent, nice workout room. There is a little bar in the lobby which is very nice if you want a quick drink. It was a little cool to use the outdoor pool, but it looked ok. I will stay again at this hotel for sure!

Great!

Quit nice place, good location. Breakfast rated good, could be better

Good customer service

This was fine for a quick, inexpensive overnight as I was visiting a friend who lived nearby. The hallway carpet as well as the carpet in my room was well worn and probably needs to be replaced. Room was clean, but felt and smelled damp, could've used a dehumidifier.

It’s a great place to stay

Great location!

Great location!

Our AC wouldnt stay on for longer than a few minutes at a time so it wouldnt cool off in our room. I let the gentlemen know up at the front and he immediately got his tools and came and fixed it for us. It was working within a few minutes. The same guy allowed all the kids to jump in the pool one last time before cloaing it down for the night and made their whole day. Wish i had gotten his name because he was awesome. Our overall stay was amazing.

The two young men at check-in were very friendly and informative about the hotel amenities. Our room was nice and spacious. The smell in the hallways and room was annoying. It smelled old and stale; we think the carpet needs cleaned. The one time I forgot to bring my Lysol spray was at the time the place needed it. The light in Room 300 kept flicking on and off over the sink area near the bathroom. It may need a light bulb change. The bed was very comfortable. I love the TV size and how it swivels depending on what part of the room you are in. I did not like the channels available. It would be nice to have had OWN or BET. Too many sports and new channels and not a lot of movie channel options. I don’t want to rent a movie. Would have been nice to connect to my Netflix account. The breakfast selection was nice. I had waffles, eggs, and potatoes. The cook did burn the potatoes and I couldn’t mask the burnt taste with ketchup. Apple juice was delicious! Plenty of space to sit in the area. I wish there was an option to check out the TV. The overweight lady that was at checkout was RUDE. I said Good Morning to her on the way to breakfast, she barely wanted to respond. Then, at checkout, she gave another dry greeting and was annoyed that I wanted a receipt. She wanted to stay seated and getting a receipt required her to move. She needs some customer service etiquette classes and diversity, equity, and inclusion training. Overall, it was an average experience.

Our AC wouldnt stay on for longer than a few minutes at a time so it wouldnt cool off in our room. I let the gentlemen know up at the front and he immediately got his tools and came and fixed it for us. It was working within a few minutes. The same guy allowed all the kids to jump in the pool one last time before cloaing it down for the night and made their whole day. Wish i had gotten his name because he was awesome. Our overall stay was amazing.

The two young men at check-in were very friendly and informative about the hotel amenities. Our room was nice and spacious. The smell in the hallways and room was annoying. It smelled old and stale; we think the carpet needs cleaned. The one time I forgot to bring my Lysol spray was at the time the place needed it. The light in Room 300 kept flicking on and off over the sink area near the bathroom. It may need a light bulb change. The bed was very comfortable. I love the TV size and how it swivels depending on what part of the room you are in. I did not like the channels available. It would be nice to have had OWN or BET. Too many sports and new channels and not a lot of movie channel options. I don’t want to rent a movie. Would have been nice to connect to my Netflix account. The breakfast selection was nice. I had waffles, eggs, and potatoes. The cook did burn the potatoes and I couldn’t mask the burnt taste with ketchup. Apple juice was delicious! Plenty of space to sit in the area. I wish there was an option to check out the TV. The overweight lady that was at checkout was RUDE. I said Good Morning to her on the way to breakfast, she barely wanted to respond. Then, at checkout, she gave another dry greeting and was annoyed that I wanted a receipt. She wanted to stay seated and getting a receipt required her to move. She needs some customer service etiquette classes and diversity, equity, and inclusion training. Overall, it was an average experience.

Rooms are a wonderful layout

Rooms are a wonderful layout

Standard for Hyatt Place. Carpets could be replaced. This property is well used.

Standard for Hyatt Place. Carpets could be replaced. This property is well used.

Quiet environment, easy connect route.

Quiet environment, easy connect route.

Very comfortable stay!!!!

Very comfortable stay!!!!