The personel at the lobby was so friendly and helpful. I had an issue with my reservation, but they fixed it. They get the full star review from me. Every hotel should learn from their way of handling customers.

The personel at the lobby was so friendly and helpful. I had an issue with my reservation, but they fixed it. They get the full star review from me. Every hotel should learn from their way of handling customers.

Nice bar

Nice bar

Nice location, easy check-in/out - clean room with comfortable beds and an outstanding breakfast buffet.

Nice location, easy check-in/out - clean room with comfortable beds and an outstanding breakfast buffet.

Everything is good about this place except for the parking. The price of the overnight stay was not that much but if you add parking on top of that it is going to be a very expensive deal. Remember parking is not included in hotel price. Hotel has limited parking places that too paid ones. The other parking places.

Everything is good about this place except for the parking. The price of the overnight stay was not that much but if you add parking on top of that it is going to be a very expensive deal. Remember parking is not included in hotel price. Hotel has limited parking places that too paid ones. The other parking places.

4 gjester. Glemt å re opp seng til barna. Kun dobbeltsengen som var gjort klart. Ble fikset etter en tur i resepsjonen. Booker man for fire personer, forventer man at alle sengene er klargjort for overnatting..

4 gjester. Glemt å re opp seng til barna. Kun dobbeltsengen som var gjort klart. Ble fikset etter en tur i resepsjonen. Booker man for fire personer, forventer man at alle sengene er klargjort for overnatting..

The hotel was clean and comfortable. Breakfast was outstanding, and the service from everyone we encountered was professional, and courteous - top-notch. What made our stay, though, was Philip at the front desk. We had left a backpack at a museum earlier in our trip and only discovered it after closing time. Since we were staying a couple of hours away and wouldn't be back, we called the museum the next morning to have it shipped to our Oslo hotel later that week. They graciously overnighted it to make sure we'd get it in time and paid out of pocket with the expectation we'd reimburse them. Incredible, right? But that's Norway, where doing the right thing is second nature. Anyway, the backpack was waiting for us at the Scandic, and front desk staff helped us locate the museum's bank in Oslo, only bank staff wouldn't allow us to make payment (it's a looong story). Back at the Scandic, Philip heard our tale of woe and went far, FAR beyond his job duties to help us get payment to the museum. We've encountered many incredibly helpful people in our travels over the years, but this was service above and beyond. In the future, when we reminisce about our trip, his efforts on our behalf will be as much a part of our memories as viewing an Icelandic eruption, running the Stockholm marathon, seeing relatives, cruising the fjords, and standing atop the Kjeragbolten. We were gobsmacked at what he did for us. Bravo, Philip! You and the Scandic Heksfyr epitomize customer service.

The hotel was clean and comfortable. Breakfast was outstanding, and the service from everyone we encountered was professional, and courteous - top-notch. What made our stay, though, was Philip at the front desk. We had left a backpack at a museum earlier in our trip and only discovered it after closing time. Since we were staying a couple of hours away and wouldn't be back, we called the museum the next morning to have it shipped to our Oslo hotel later that week. They graciously overnighted it to make sure we'd get it in time and paid out of pocket with the expectation we'd reimburse them. Incredible, right? But that's Norway, where doing the right thing is second nature. Anyway, the backpack was waiting for us at the Scandic, and front desk staff helped us locate the museum's bank in Oslo, only bank staff wouldn't allow us to make payment (it's a looong story). Back at the Scandic, Philip heard our tale of woe and went far, FAR beyond his job duties to help us get payment to the museum. We've encountered many incredibly helpful people in our travels over the years, but this was service above and beyond. In the future, when we reminisce about our trip, his efforts on our behalf will be as much a part of our memories as viewing an Icelandic eruption, running the Stockholm marathon, seeing relatives, cruising the fjords, and standing atop the Kjeragbolten. We were gobsmacked at what he did for us. Bravo, Philip! You and the Scandic Heksfyr epitomize customer service.

The staff was very helpful. The room was clean and comfortable, though the showers was very small. We had dinner at the hotel,and the food was very good.

The staff was very helpful. The room was clean and comfortable, though the showers was very small. We had dinner at the hotel,and the food was very good.

The room was good. The only complaint was that the room was hot. The breakfast was amazing. Definitely the best breakfast we have had from a hotel. The airline lost our luggage and they were helpful telling us where to go and using phone to make local calls.

The room was good. The only complaint was that the room was hot. The breakfast was amazing. Definitely the best breakfast we have had from a hotel. The airline lost our luggage and they were helpful telling us where to go and using phone to make local calls.

Great hotel with an excellent breakfast service The room is a few small but clean, with soft bed

Enjoyed my stay

Great hotel with an excellent breakfast service The room is a few small but clean, with soft bed

Enjoyed my stay

Nice hotel, easy to come with car and a metro station is near. Good breakfast

Nice hotel, easy to come with car and a metro station is near. Good breakfast

Bra service

Bra service

Hotel spot on, lovely service and breakfast.

Hotel spot on, lovely service and breakfast.

No microwave. Small and bathroom smells

No microwave. Small and bathroom smells

The staffs are very good and helpful. However I did not like the Gym facility which does not have enough equipment. The washing machine area is not cleaned properly as there is bad smell. Breakfast is having very less items

The staffs are very good and helpful. However I did not like the Gym facility which does not have enough equipment. The washing machine area is not cleaned properly as there is bad smell. Breakfast is having very less items

Amazing hotel people service and food. Perfect.

Amazing hotel people service and food. Perfect.