All good

All good

Our room was not serviced with towels etc. the bathroom was filthy. Missing light bulbs so it was very dark but at night the curtains didn’t meet and it was very bright from the light outside the room. The TV didn’t work. Ironically, a friend had stayed in the same room a few months ago and reported the TV didn’t work properly and it hadn’t been fixed. The crim safe door didn’t shut and someone opened it during the night and we could hear them trying all doors. No obvious security. Our car was broken into and the staff didn’t seem terribly interested. They knew and yet let us find it! The staff were disinterested in everything. The Police said it happens at the Diplomat all the time so we won’t be back and we would advise others the same.

Great

Great

Our room was not serviced with towels etc. the bathroom was filthy. Missing light bulbs so it was very dark but at night the curtains didn’t meet and it was very bright from the light outside the room. The TV didn’t work. Ironically, a friend had stayed in the same room a few months ago and reported the TV didn’t work properly and it hadn’t been fixed. The crim safe door didn’t shut and someone opened it during the night and we could hear them trying all doors. No obvious security. Our car was broken into and the staff didn’t seem terribly interested. They knew and yet let us find it! The staff were disinterested in everything. The Police said it happens at the Diplomat all the time so we won’t be back and we would advise others the same.

It was evident the bathroom was not cleaned properly. There was sand in the shower and hairs on the floor of the bathroom.

It was evident the bathroom was not cleaned properly. There was sand in the shower and hairs on the floor of the bathroom.

Drunk and disorderly local residents all day and night up to 3am

Drunk and disorderly local residents all day and night up to 3am

Good that dining area partof motel

Good that dining area partof motel

friendly staff and good atmosphere in the bar

friendly staff and good atmosphere in the bar

Staff were not always helpful

Staff were not always helpful

Air conditioning and heat controls

Not so good

Air conditioning and heat controls

Central location but felt unsafe at night. Even with the curfew lots of voices in the back lane at 2.00am

Central location but felt unsafe at night. Even with the curfew lots of voices in the back lane at 2.00am

Not so good

Noisy and very bright outside room. Only a single bed due to scam booking through Expedia. Very very poor internet reception.

Noisy and very bright outside room. Only a single bed due to scam booking through Expedia. Very very poor internet reception.

Unfriendly staff

Unfriendly staff

As to be expected the street front rooms above the bar do get a bit noisy late into the night. Apart from that all good

As to be expected the street front rooms above the bar do get a bit noisy late into the night. Apart from that all good

Lovely big bed with crisp white sheets, v. good tv reception, great staff at reception. Bathroom dirty, mouldy, cockroach in there, frayed carpets etc. Good news is Stumps Cafe next door - great food. Bad news is noise from Uncle's Tavern until late on Fri and Sat nights, despite the Diplomat website stating that rooms were soundproofed. Not so.

Lovely big bed with crisp white sheets, v. good tv reception, great staff at reception. Bathroom dirty, mouldy, cockroach in there, frayed carpets etc. Good news is Stumps Cafe next door - great food. Bad news is noise from Uncle's Tavern until late on Fri and Sat nights, despite the Diplomat website stating that rooms were soundproofed. Not so.

Terrible experience at this Motel. All the staff were lovely and extremely. helpful. However, this was the only positive. Rooms were dilapidated; ripped carpets, broken hairdryer and the door lock was broken. More importantly, staying in this motel felt extremely unsafe. Directly underneath the rooms is a bar where several fights broke out during our short stay, resulting in police intervention. The gates are permanently left open (unlike other motels in the area), so anyone can access the rooms and cars within the motel. There was very loud screaming and fighting ongoing all through the night making it impossible to sleep. The photos are an inaccurate portrayal of the accommodation. I would recommend anyone not to stay here.

Terrible experience at this Motel. All the staff were lovely and extremely. helpful. However, this was the only positive. Rooms were dilapidated; ripped carpets, broken hairdryer and the door lock was broken. More importantly, staying in this motel felt extremely unsafe. Directly underneath the rooms is a bar where several fights broke out during our short stay, resulting in police intervention. The gates are permanently left open (unlike other motels in the area), so anyone can access the rooms and cars within the motel. There was very loud screaming and fighting ongoing all through the night making it impossible to sleep. The photos are an inaccurate portrayal of the accommodation. I would recommend anyone not to stay here.