Room was standard. Staff was friendly

I loved how spacious the apartment was.

I loved how spacious the apartment was.

The room has the constant sound of the pepper from the units above flushing toilets. Very loud!!!!

The room has the constant sound of the pepper from the units above flushing toilets. Very loud!!!!

Room was nothing like advertised, floor dirty, they charge for cleaning of room etc

Room was nothing like advertised, floor dirty, they charge for cleaning of room etc

Good standard property

Good standard property

Close enough to transport

Close enough to transport

Awesome view staff cheerful/ helpful and friendly. Lovely and clean

Parking the car is a big problem

Parking the car is a big problem

Awesome view staff cheerful/ helpful and friendly. Lovely and clean

Parking for vehicle poor, when returning at evening had to park away in street. Not great if older or single person at night and as rainy wasn’t great. Would stay elsewhere if parking is required

Parking for vehicle poor, when returning at evening had to park away in street. Not great if older or single person at night and as rainy wasn’t great. Would stay elsewhere if parking is required

The shower in the bathroom needs attending to as it is about to break and fall off the wall.

The shower in the bathroom needs attending to as it is about to break and fall off the wall.

This was a horrible experience. Terrible staff , no parking when it advertised parking . They have 1 bedroom units with 5-6 people sharing and their cars fill the underground parking so nowhere to park . You have to park up to a 15 minute walk from the building !! They charge you to use a pool towel !!! Wifi doesn’t not work well at all . Never stay here !

This was a horrible experience. Terrible staff , no parking when it advertised parking . They have 1 bedroom units with 5-6 people sharing and their cars fill the underground parking so nowhere to park . You have to park up to a 15 minute walk from the building !! They charge you to use a pool towel !!! Wifi doesn’t not work well at all . Never stay here !

Close to beach

Absolutely shocking. 2 years ago stayed at the mantra was awsome this time decided to try the sovereign and was majorly dissapointed. The 1 lady i delt with at the desk was arrogant and rude, the hotel is outdated with poxy bathrooms and broken shower screens. The rooms are mostly double dormed so theres a door that you share with your neighbouring room to access yours (every time they go in and out it slams shut during the night waking you) the rooms are not cleaned every day so your sheets are there all week and there is an extra charge to get them changed during your stay. Same goes for bath towels no fresh towels every day and if you want fresh you pay extra. You also pay extra for using the glasses and stuff supplyed in the rooms. You also pay extra if they need to empty the supplied garbage bin to the room. Just an all round joke. Oh not to mention the railing on the balcony is ready to fall off if you lean on it. And you arnt allowed to have a smoke on the balcony if you do UPCHARGE lol

Absolutely shocking. 2 years ago stayed at the mantra was awsome this time decided to try the sovereign and was majorly dissapointed. The 1 lady i delt with at the desk was arrogant and rude, the hotel is outdated with poxy bathrooms and broken shower screens. The rooms are mostly double dormed so theres a door that you share with your neighbouring room to access yours (every time they go in and out it slams shut during the night waking you) the rooms are not cleaned every day so your sheets are there all week and there is an extra charge to get them changed during your stay. Same goes for bath towels no fresh towels every day and if you want fresh you pay extra. You also pay extra for using the glasses and stuff supplyed in the rooms. You also pay extra if they need to empty the supplied garbage bin to the room. Just an all round joke. Oh not to mention the railing on the balcony is ready to fall off if you lean on it. And you arnt allowed to have a smoke on the balcony if you do UPCHARGE lol

Close to beach

Very limited parking facility including street parking and not even busy period

Very limited parking facility including street parking and not even busy period

Parking can be a problem

Parking can be a problem

Chris was a great help to our stay with parking and any other questions we had! 😁

Chris was a great help to our stay with parking and any other questions we had! 😁

All good only thing was spot light across the road shinning through crack in curtains lol…. That was it if u wanna call that an issue. Other than that it was awesome. Comfy n warm -