We spent Thanksgiving at the Hotel. Nice enjoyable couple of days. Breakfast was good with several options to choose from the menu. The parking is not on site and panhandling outside the garage. The room was quiet even though we were at the elevator.

We stayed Wednesday through Friday over Thanksgiving. We had no room cleaning which was stated with the disclaimer that if u needed service let them know through a text. We requested additional towels and never received them. There’s no phones in the room which is inconvenient. We went to breakfast on Thursday and had to wait 45 minutes to be seated because of staff shortages. The next morning I went to the lobby to get coffee around 8:00 and other guests were sitting around in the lobby saying they were waiting to have breakfast and were told they couldn’t seat anyone until 9:00 because of staff shortage. I valet parked and had to wait 45 minutes to get my car. Self parked after that. I won’t be staying here again as there other hotels in downtown Ft Wayne that are more accommodating.

We stayed Wednesday through Friday over Thanksgiving. We had no room cleaning which was stated with the disclaimer that if u needed service let them know through a text. We requested additional towels and never received them. There’s no phones in the room which is inconvenient. We went to breakfast on Thursday and had to wait 45 minutes to be seated because of staff shortages. The next morning I went to the lobby to get coffee around 8:00 and other guests were sitting around in the lobby saying they were waiting to have breakfast and were told they couldn’t seat anyone until 9:00 because of staff shortage. I valet parked and had to wait 45 minutes to get my car. Self parked after that. I won’t be staying here again as there other hotels in downtown Ft Wayne that are more accommodating.

It looks like a nice hotel but it’s just a facade. I was really excited about staying here. We were so impressed that they were so dog friendly that they offered dog beds and dog bowls in their rooms. When we arrived they couldn’t find our reservation which is totally forgivable mistakes happen. But we were told that breakfast was available at 7 am. When my husband went down at 7 the employee informed him that coffee was only available from 4am-7am and no breakfast was available. That is insane. Who goes for breakfast at 4am? There were no dog bowls or beds even though I had contacted the hotel 3 days before to let them we have 2 dogs. There is no green space for dogs to use the restroom. They told us valet was $30 and charged us $40. It was a good experience and we’re not coming back.

I was only in town for one night to attend a family member's funeral. The location was very nice, and the front desk was beyond nice and friendly. They made check-in and check-out stress-free.

I was only in town for one night to attend a family member's funeral. The location was very nice, and the front desk was beyond nice and friendly. They made check-in and check-out stress-free.

It looks like a nice hotel but it’s just a facade. I was really excited about staying here. We were so impressed that they were so dog friendly that they offered dog beds and dog bowls in their rooms. When we arrived they couldn’t find our reservation which is totally forgivable mistakes happen. But we were told that breakfast was available at 7 am. When my husband went down at 7 the employee informed him that coffee was only available from 4am-7am and no breakfast was available. That is insane. Who goes for breakfast at 4am? There were no dog bowls or beds even though I had contacted the hotel 3 days before to let them we have 2 dogs. There is no green space for dogs to use the restroom. They told us valet was $30 and charged us $40. It was a good experience and we’re not coming back.

Very nice hotel, walking distance to everything, pet-friendly