Room was dirty. Looked like a blood stain by the refrigerator. Bathroom was dirty, had 1 towel, tub was dirty. Not staying there again

Room was dirty. Looked like a blood stain by the refrigerator. Bathroom was dirty, had 1 towel, tub was dirty. Not staying there again

I stay here everytime I am visits the city! The staff is amazing, the location is very convenient!

I stay here everytime I am visits the city! The staff is amazing, the location is very convenient!

Very nice overall…Too bad the receptionist was obviously in a bad mood and clearly didn’t want to be there!

One-night stay-over on our way home from a 7000 mile trip. Great place.

One-night stay-over on our way home from a 7000 mile trip. Great place.

Check in was easy. Our room was nice McDonald's right out the front door, subway across the street. Beds were comfortable room was nice and clean. Breakfastcwas good. On the down side the ac unit is really loud hard to sleep.

Check in was easy. Our room was nice McDonald's right out the front door, subway across the street. Beds were comfortable room was nice and clean. Breakfastcwas good. On the down side the ac unit is really loud hard to sleep.

Our stay was ok, but only because of the service by the front desk staff who seemed to be working very hard to overcome terrible management. The floors throughout the hotel were dirty, the furniture a mixture of broken and new. The bed was clean, but the bedding was stained. Nothing looked like the pictures on the website. Half of the light bulbs did not work, the carpet in our room was not vacuumed and was heavily stained. There was a mirror coming out of its broken frame and mold in the corner by the air duct. We did complain about our room but the only room we could be moved to smelled strongly of cigarette smoke and it also had mold in the corner by the air duct. I took pictures and showed three different sets of desk clerks; I was told that maintenance would handle it but could not come until Monday; which would be a day after we check out. The parking lot has a security guard on duty overnight outside watching the cars (which I believe may be due to what appeared to be a homeless encampment close by); but overall, we felt safe while staying. There is a McDonalds and a Sheetz directly next door. If I had known the state of the room in advance I would have chosen a different hotel.

Our stay was ok, but only because of the service by the front desk staff who seemed to be working very hard to overcome terrible management. The floors throughout the hotel were dirty, the furniture a mixture of broken and new. The bed was clean, but the bedding was stained. Nothing looked like the pictures on the website. Half of the light bulbs did not work, the carpet in our room was not vacuumed and was heavily stained. There was a mirror coming out of its broken frame and mold in the corner by the air duct. We did complain about our room but the only room we could be moved to smelled strongly of cigarette smoke and it also had mold in the corner by the air duct. I took pictures and showed three different sets of desk clerks; I was told that maintenance would handle it but could not come until Monday; which would be a day after we check out. The parking lot has a security guard on duty overnight outside watching the cars (which I believe may be due to what appeared to be a homeless encampment close by); but overall, we felt safe while staying. There is a McDonalds and a Sheetz directly next door. If I had known the state of the room in advance I would have chosen a different hotel.

It was a great stay, the staff was very friendly.

It was a great stay, the staff was very friendly.

The room seemed like it was never cleaned. My sheets were used and dirty. No linen was provided.

The room seemed like it was never cleaned. My sheets were used and dirty. No linen was provided.

They couldnt give us a key card,.machine was not working and the carpet was dirty. She said they were short staffed and towels were being cleaned.

They couldnt give us a key card,.machine was not working and the carpet was dirty. She said they were short staffed and towels were being cleaned.

We checked in on a Friday carpet was very dirty throughout the hotel. Staff was nonexistent at the front desk. Went to use the pool on Saturday morning. There was one chair in there and one table pool was dirty. Had toys left in it outside of the pool had debris from a party a night before. They had no towels in the pool area. When we went to ask for towels they did not have any at 11:30am. It was my wife and kids in the room, and they only had one set of towels in the room. The lady at the front desk said that they were all in the dryer smh. What made us leave early? Was we found a pair of dirty socks in our room that was not none of ours I will be contacting general manager about getting some sort of a refund or at least some money back from our stay. This hotel should be closed down and all the staff be fired.

We checked in on a Friday carpet was very dirty throughout the hotel. Staff was nonexistent at the front desk. Went to use the pool on Saturday morning. There was one chair in there and one table pool was dirty. Had toys left in it outside of the pool had debris from a party a night before. They had no towels in the pool area. When we went to ask for towels they did not have any at 11:30am. It was my wife and kids in the room, and they only had one set of towels in the room. The lady at the front desk said that they were all in the dryer smh. What made us leave early? Was we found a pair of dirty socks in our room that was not none of ours I will be contacting general manager about getting some sort of a refund or at least some money back from our stay. This hotel should be closed down and all the staff be fired.

Clean and neat

Clean and neat

Always a great stay when I am in Columbus for business!

Always a great stay when I am in Columbus for business!

There were stains everywhere on the carpit's and couch. The bed headed really noisy bag wrapped around underneath the sheets. I get it to try to prevent from stains or maybe bugs but there are ones that don't sound like you're rolling on tarp or tinfoil. Is the complimentary shampoosAnd soaps were all are used in half empty. We weren't given new ones. The shower tub was not as described or booked in the pictures, And it wouldn't drain even though it was not plugged

There were stains everywhere on the carpit's and couch. The bed headed really noisy bag wrapped around underneath the sheets. I get it to try to prevent from stains or maybe bugs but there are ones that don't sound like you're rolling on tarp or tinfoil. Is the complimentary shampoosAnd soaps were all are used in half empty. We weren't given new ones. The shower tub was not as described or booked in the pictures, And it wouldn't drain even though it was not plugged

I booked through Expedia. The front desk, pink haired lady was immediately hostile towards me and said nothing was available. I stared at her in disbelief. She shrugged and handed me the keys to my room. We literally came back because it was wonderful a year ago. Horrible trash now and I feel ripped off.

I booked through Expedia. The front desk, pink haired lady was immediately hostile towards me and said nothing was available. I stared at her in disbelief. She shrugged and handed me the keys to my room. We literally came back because it was wonderful a year ago. Horrible trash now and I feel ripped off.

This property failed to not only provide housekeeping for a week long period of time Sunday to Friday but also left me with a clogged toilet for two days. Then on Saturday they came and took all the sheets and pillows off my bed and never gave me clean ones in return. Didn’t clean or wipe down anything just took my sheets and towels Front desk only gave a sheet to sleep with and one pillow, it was a cold night

Scary motel vibes

Scary motel vibes

The coffee maker in my room was missing the basket to put the coffee grounds in to make coffee. I went to the front desk and explained the issue. The clerk promised to either provide the basket or exchanged the coffee maker, neither one happened. I had to check out early the next morning so I was not able to go to the breakfast or get any coffee to start my day. Very bad service.

The coffee maker in my room was missing the basket to put the coffee grounds in to make coffee. I went to the front desk and explained the issue. The clerk promised to either provide the basket or exchanged the coffee maker, neither one happened. I had to check out early the next morning so I was not able to go to the breakfast or get any coffee to start my day. Very bad service.