Superb location with great staff

Superb location with great staff

Our 4th time in Dublin but our first at the Clayton and we loved it!!!

Our 4th time in Dublin but our first at the Clayton and we loved it!!!

We were given incorrect information about parking which meant that we could not claim back the money we paid. The information about the car park a fair distance from the hotel at check in was unclear and when we attempted to redeem our receipts we were told that we should have been given a different method to reclaim the money. Three nights meant we paid an additional sum of almost £60. The staff at reception were unhelpful

We were given incorrect information about parking which meant that we could not claim back the money we paid. The information about the car park a fair distance from the hotel at check in was unclear and when we attempted to redeem our receipts we were told that we should have been given a different method to reclaim the money. Three nights meant we paid an additional sum of almost £60. The staff at reception were unhelpful

It was a short but good stay, hotel condition and staff were very good and helpful. The breakfast was ok. The location great if your plan is to eat out and go for drinks, plenty of nearby places to eat and drink.

It was a short but good stay, hotel condition and staff were very good and helpful. The breakfast was ok. The location great if your plan is to eat out and go for drinks, plenty of nearby places to eat and drink.

Great overnight stop

Great overnight stop

Beautiful hotel and lovely food

Beautiful hotel and lovely food

I have stayed here a few times now. It ticks all the boxes for me!

Upon check-in we asked about parking and were directed with an arm wave to the back. Went to the room and it was very cold. Tried to adjust the heat but the thermostat was not working. Called the desk and said they would send maintenance to fix it. We waited about 15 minutes and decided to leave. When we returned about 2 hours later then thermostat had not been fixed. Was told the only thing they could do was offer a space heater. What!!! The clerk then lied to the company and said I was satisfied with the heater. Not true! I said this is a safety hazard and isn’t there any other options? He said the heater was the best he could do. We stayed 2 nights and the problem was never resolved. Then upon departure another desk attendant asked if we had parked in the back to have our parking stamped. Nope!!! Knew nothing about that option.

Upon check-in we asked about parking and were directed with an arm wave to the back. Went to the room and it was very cold. Tried to adjust the heat but the thermostat was not working. Called the desk and said they would send maintenance to fix it. We waited about 15 minutes and decided to leave. When we returned about 2 hours later then thermostat had not been fixed. Was told the only thing they could do was offer a space heater. What!!! The clerk then lied to the company and said I was satisfied with the heater. Not true! I said this is a safety hazard and isn’t there any other options? He said the heater was the best he could do. We stayed 2 nights and the problem was never resolved. Then upon departure another desk attendant asked if we had parked in the back to have our parking stamped. Nope!!! Knew nothing about that option.

Rating: ★★★★☆ I recently stayed at the Clayton Belfast Hotel for a weekend getaway, and overall, it was a delightful experience. **Location:** The hotel is conveniently located in the heart of the city, making it easy to access popular attractions, restaurants, and shopping areas. The beautiful views from the hotel are a bonus! **Check-in Process:** The check-in process was smooth and efficient. The front desk staff was friendly and welcoming, providing us with all the necessary information about our stay. Receptionist and night manager were very helpful **Room Quality:** Our room was spacious, clean, and well-appointed. The bed was incredibly comfortable, and the amenities, including a mini-fridge and coffee maker, were much appreciated. The bathroom was modern and spotless, with high-quality toiletries provided. **Service:** Throughout our stay, the staff was attentive and eager to assist with any requests we had. They went above and beyond to ensure we had a pleasant experience. But, need more training for bar staffs. Overall is ok **Overall Experience:** I would highly recommend the Clayton Belfasf to anyone visiting the area. It combines comfort, convenience, and excellent service, making it a great choice for both leisure.

Rating: ★★★★☆ I recently stayed at the Clayton Belfast Hotel for a weekend getaway, and overall, it was a delightful experience. **Location:** The hotel is conveniently located in the heart of the city, making it easy to access popular attractions, restaurants, and shopping areas. The beautiful views from the hotel are a bonus! **Check-in Process:** The check-in process was smooth and efficient. The front desk staff was friendly and welcoming, providing us with all the necessary information about our stay. Receptionist and night manager were very helpful **Room Quality:** Our room was spacious, clean, and well-appointed. The bed was incredibly comfortable, and the amenities, including a mini-fridge and coffee maker, were much appreciated. The bathroom was modern and spotless, with high-quality toiletries provided. **Service:** Throughout our stay, the staff was attentive and eager to assist with any requests we had. They went above and beyond to ensure we had a pleasant experience. But, need more training for bar staffs. Overall is ok **Overall Experience:** I would highly recommend the Clayton Belfasf to anyone visiting the area. It combines comfort, convenience, and excellent service, making it a great choice for both leisure.

Amazing Hotel five star service on arrival room immaculate

Amazing Hotel five star service on arrival room immaculate

The girl who is working at the reception with short hair is very friendly and professional,

The girl who is working at the reception with short hair is very friendly and professional,

Nice hotel, lovely staff, great bedroom, food ok On the negative Cold plates at breakfast, not enough staff slow to clear tables Lifts, chairs, entrance and ladies downstairs toilets scruffy and dirty I would stay again as location and bedroom were great

Nice hotel, lovely staff, great bedroom, food ok On the negative Cold plates at breakfast, not enough staff slow to clear tables Lifts, chairs, entrance and ladies downstairs toilets scruffy and dirty I would stay again as location and bedroom were great

Room was not serviced during our 2 night stay. Breakfast was chaotic - had to wait for half an hour and a lot of choices were unavailable. Vomit in a lift all day! Public toilets in a poor state.

Room was not serviced during our 2 night stay. Breakfast was chaotic - had to wait for half an hour and a lot of choices were unavailable. Vomit in a lift all day! Public toilets in a poor state.

Most staff brilliant. One or two not as good as they think they are.

Most staff brilliant. One or two not as good as they think they are.

Great location. Nice, clean, quiet and safe. Sanjeev, Sheffield

Great location. Nice, clean, quiet and safe. Sanjeev, Sheffield

Shambolic reception. Did not have Hotel.com booking. Wanted to charge again. I had to produce the Hotel. Com confirmation email. Breakfast was included in my reservation with Hotel. Com but they refuse to provide access to breakfast without payment. The rooms were never cleaned during the 4 night of stay. The management and service was very poor. Will never book with Hotel.com again as they blamed their incompetence on lack of proper communities from Hotel.com. Please avoid Clayton if you can as it definitely is not value for money.

Shambolic reception. Did not have Hotel.com booking. Wanted to charge again. I had to produce the Hotel. Com confirmation email. Breakfast was included in my reservation with Hotel. Com but they refuse to provide access to breakfast without payment. The rooms were never cleaned during the 4 night of stay. The management and service was very poor. Will never book with Hotel.com again as they blamed their incompetence on lack of proper communities from Hotel.com. Please avoid Clayton if you can as it definitely is not value for money.

I very often leave poor reviews however on this occasion due to the extremely poor condition of the hotel, room service which was non-existent. Example my colleague had a dirty glass outside his door for two days that had previously been there on arrival, room was not cleaned or beds made during a two day stay. Furniture dated and most of the hotel directly. I will not be hurrying back anytime soon.