I’ve stayed before and it’s perfect for a stopover. Another friendly welcome at reception Clean and spacious rooms. with comfy beds. Quality toiletries and paper! Safe parking and plenty of eating options and Waitrose.

The hotel is clean and staff are friendly and always on hand. Would stay here again.

The hotel is clean and staff are friendly and always on hand. Would stay here again.

Had to go take my key card to reception every day as it kept flashing red and had no toilet paper in toilet

Very friendly staff comfortable bed plenty parking spaces

Clean, comfortable and well maintained. Having a central light as well as side lights was very welcome, as this feature is so often missing in modern hotels. Despite being adjacent to the M54 it was also surprisingly quiet

Clean, comfortable and well maintained. Having a central light as well as side lights was very welcome, as this feature is so often missing in modern hotels. Despite being adjacent to the M54 it was also surprisingly quiet

Staff were very king to me as I am disabled , the staff really looked after us in every way. Microwave very useful for low budget options. Very clean and very relaxed atmosphere , very quiet too , would recommend to all for a lovely restful stay over .

Really friendly on desk so nice

Really friendly on desk so nice

Clean snd good value for money , facilities great to especially microwave in reception for your meals if you don’t want to eat out

Clean snd good value for money , facilities great to especially microwave in reception for your meals if you don’t want to eat out

I stayed in this hotel 6 months ago and everything was great. Everything seems to have gone down now. I came in before check in time to see if there were any rooms ready. Usually if most places will either say yes and check in or politely say no. The person on duty here decided to look with disgust at such a request. She then started asking "how many people are staying" after noticing my children. Before I could even open my mouth she raised her voice to say it was only booked for two people. A few other comments / borderline insults were made before I just thanked her. When I came back I met the nicest people. They always smiled and greeted us when entering. I dreaded seeing the rude person in the day shift. The rooms where outdated which is fine but this time around it was also dirty.

I stayed in this hotel 6 months ago and everything was great. Everything seems to have gone down now. I came in before check in time to see if there were any rooms ready. Usually if most places will either say yes and check in or politely say no. The person on duty here decided to look with disgust at such a request. She then started asking "how many people are staying" after noticing my children. Before I could even open my mouth she raised her voice to say it was only booked for two people. A few other comments / borderline insults were made before I just thanked her. When I came back I met the nicest people. They always smiled and greeted us when entering. I dreaded seeing the rude person in the day shift. The rooms where outdated which is fine but this time around it was also dirty.

Nice hotel friendly staff can't fault it

Nice hotel friendly staff can't fault it

very welcoming and clean

Easy to find with good parking.lovely and clean, friendly staff comfy bed perfect location for our stay only downside pillows to firm for our liking.

Easy to find with good parking.lovely and clean, friendly staff comfy bed perfect location for our stay only downside pillows to firm for our liking.

very welcoming and clean

The room we had was well equipped and very clean. The blackout curtains were excellent and definitely needed as we were on the ground floor. The staff were also kind and friendly. The outside space is stressful and busy as it is part of the motorway services. We had to keep our window open as it was so hot and the traffic/talking noises disrupted sleep. I would request an upper floor next time. The prices in the service station next door are extortionate!

The room we had was well equipped and very clean. The blackout curtains were excellent and definitely needed as we were on the ground floor. The staff were also kind and friendly. The outside space is stressful and busy as it is part of the motorway services. We had to keep our window open as it was so hot and the traffic/talking noises disrupted sleep. I would request an upper floor next time. The prices in the service station next door are extortionate!

Had to change room as booked an accessible room by mistake. The manager kindly got us a good room and helped us move. Good for what we needed.

Had to change room as booked an accessible room by mistake. The manager kindly got us a good room and helped us move. Good for what we needed.

Very handy for the location required

Very handy for the location required

Perfectly fine. Although Waitrose lorries next door are frickin loud at 5am!!

Perfectly fine. Although Waitrose lorries next door are frickin loud at 5am!!

The room was fine but the bathroom had a terrible smell of fire and burnt plastic that seemed to not be as strong as the night went on

The room was fine but the bathroom had a terrible smell of fire and burnt plastic that seemed to not be as strong as the night went on

Overall very good

Overall very good