My booking got canceled last miniute with no information about such given to me before my arrival, very hard to get refund back which I am still waiting for

The windows in the room didn’t close as the handle was broken off. The hotel is on a busy street so with the windows open it was really noisy all the time The blind in the window only covered 3/4 of the window so the light from the street lamps illuminated the room all the time The room was noisy and light which made sleeping very difficult. Which the main function of a hotel room The hotel doesn’t have a front desk so nowhere to get it rectified Hallway was dirty and littered post

Check in was awful. With no reception they are meant to send a code. We didn’t get it. 40 minutes trying to call while standing on the street! Hotel is very basic and tired. There was no shower gel or shampoo in the bathroom. The carpet is old and disgusting The place was clean enough but it did have a grimey feel

I've stayed in Oyo Bros Inn Hotel on 20-21 Apr 2024 (two adults and child). Booked through Hotels.com. Just want to say it was a worst ever stay in my life. We just went to bed, switch light off and after couple minutes I heard a noise. When I turn light on I saw a mouse running on floor. My daughter was screaming. She couldn't sleep then all night long crying in bed. I have checked floor and I find mouse droppings in every corner! This place should be close by Environmental Health Department!

The pictures displayed are misleading and don’t resemble the property at all. The Dome Hotel has shut down and the entrance is, instead, a tiny door on the street. Everything is self-service which was incredibly stressful. No codes were sent to me in advance so I had to ring the mobile number (7 times!!!!) in order to get access. In each instance I was put on hold for ages without explanation, given the wrong code multiple times, and the customer service was terrible. The room, once finally inside, was reasonable but overshadowed by the noise - from the main road and also from a clicking, old radiator. Either way, no quality of room could make up for the utter stress of the checking in experience. If I could give it less stars I would. Avoid. Avoid. Avoid.

Nice

I honestly thought this hotel was a little weird. I'm not sure if they're just undergoing renovation or if they're just set on making as much money as possible, but there was no reception desk and I had to do a self check-in. I had a little difficulty getting into the room (which was ultimately fine), but it was somewhat stressful knowing that there was no one available on-hand in case of a problem. The room was comfortable, but frankly I would not come back.

Terrible place, I want a refund