Impossibly small room

Cooperative & Well behaved staff. Dinning is fine & dinning staff are well behaved.

Cooperative & Well behaved staff. Dinning is fine & dinning staff are well behaved.

Carpet was filthy and beddings old. My dust allergies were activated within 10 minutes of being in the room, indicating poor cleaning. Customer service from reception and management was also terrible. They didn't care to address any of our concerns, and rather, were only fixated on emphasising that there was not going to be any refund for the decision we had made to check out. Either way, we had to check out the same day as it was totally inhabitable and the staff were indifferent to our complaints. There are far much better options in Gurgaon and at more competitive prices than what this hotel offers. Would not recommend anyone to stay here.

Carpet was filthy and beddings old. My dust allergies were activated within 10 minutes of being in the room, indicating poor cleaning. Customer service from reception and management was also terrible. They didn't care to address any of our concerns, and rather, were only fixated on emphasising that there was not going to be any refund for the decision we had made to check out. Either way, we had to check out the same day as it was totally inhabitable and the staff were indifferent to our complaints. There are far much better options in Gurgaon and at more competitive prices than what this hotel offers. Would not recommend anyone to stay here.

At night fire alarm at 12.30 o'clock by somebody mistake we are in terror

At night fire alarm at 12.30 o'clock by somebody mistake we are in terror

Cost effective!!! Very compact room designed for travelers with less luggages. Free good breakfast buffet, free laundry (equipped with two washers, two dryers, iron, ironing board, tv and chairs). Room is clean and bedding is comfortable. Thanks to Sachin who takes care of the floor. Will definitely stay next time in the area.

Cost effective!!! Very compact room designed for travelers with less luggages. Free good breakfast buffet, free laundry (equipped with two washers, two dryers, iron, ironing board, tv and chairs). Room is clean and bedding is comfortable. Thanks to Sachin who takes care of the floor. Will definitely stay next time in the area.

Everytime I booked this hotel, The rooms were not ready. They made me wait for 30mins to an hour. They don't keep toiletries in the room, you need make a call and ask for those. The hotel is in great location. Property has smaller rooms so if you are traveling for work or short trip, it is an affordable option in a safe neighborhood.

Everytime I booked this hotel, The rooms were not ready. They made me wait for 30mins to an hour. They don't keep toiletries in the room, you need make a call and ask for those. The hotel is in great location. Property has smaller rooms so if you are traveling for work or short trip, it is an affordable option in a safe neighborhood.

The rooms are very small. Ok for 1 night only. Breakfast was fresh and had many choices. The tea kettle was not functional in room.

The rooms are very small. Ok for 1 night only. Breakfast was fresh and had many choices. The tea kettle was not functional in room.

Disappointed with the average treatment received! People at front desk should be more polite and professional since representing such a BIG name in the service industry. Book room & breakfast only as served dinner was just average. Also, it should be mentioned that it will be a buffet. Customer service is not a term, should be shown also. Asked for a small favour of helping in charging my electric vehicle and they simply denied. Small rooms which makes stay not so comfortable. Definitely going to choose other property next time. Again DISAPPOINTED!!!!

Disappointed with the average treatment received! People at front desk should be more polite and professional since representing such a BIG name in the service industry. Book room & breakfast only as served dinner was just average. Also, it should be mentioned that it will be a buffet. Customer service is not a term, should be shown also. Asked for a small favour of helping in charging my electric vehicle and they simply denied. Small rooms which makes stay not so comfortable. Definitely going to choose other property next time. Again DISAPPOINTED!!!!

The rooms are tiny and actually there is no space in the whole hotel

The rooms are tiny and actually there is no space in the whole hotel

It was awesome stay

It was awesome stay

Very nice people

Very nice people

The bed sheets and the cleanliness were overall lacking basic standards. I could smell other travelers off the pillows and the bed sheets.

The bed sheets and the cleanliness were overall lacking basic standards. I could smell other travelers off the pillows and the bed sheets.

The staff was very friendly and accommodating

The staff was very friendly and accommodating

As I traveled many times everything is good

Awful guest service!! don't stay in this hotel if you have another option. The hotel's location is excellent however the staff treats the guest with no respect. There is an house restaurant which serves dinner you generally have to provide your room number so they can add to your bill and the process is they need to get the guest's signature. one day the staff forgot to get my signature so he comes to my room at 9:30 to get my signature which I was quite upset as I don't like to have any uninvited knock on my door in the middle of the night, especially for a signature as if they could not wait for me to come in the morning. I am staying for 11 nights paying well over 40000 Indian rupees and this is how they treat the guest . This morning after breakfast which is included in the room I was bringing a bowl of fruits to my room after my breakfast and the staff stopped me and ask my room number so he can charge DO NOT STAY IN THIS HOTEL! ! Very bad guest service

Awful guest service!! don't stay in this hotel if you have another option. The hotel's location is excellent however the staff treats the guest with no respect. There is an house restaurant which serves dinner you generally have to provide your room number so they can add to your bill and the process is they need to get the guest's signature. one day the staff forgot to get my signature so he comes to my room at 9:30 to get my signature which I was quite upset as I don't like to have any uninvited knock on my door in the middle of the night, especially for a signature as if they could not wait for me to come in the morning. I am staying for 11 nights paying well over 40000 Indian rupees and this is how they treat the guest . This morning after breakfast which is included in the room I was bringing a bowl of fruits to my room after my breakfast and the staff stopped me and ask my room number so he can charge DO NOT STAY IN THIS HOTEL! ! Very bad guest service

good enogh

Breakfast was horrible, very less variety, very congested space.. elevators are very slow, waiting if several minutes ever time.. rooms were not cleaned well.. very poor bathrooms.. Luke warm water in the morning also. Best AVOID this one !!