Chose this hotel because it was close to a work venue, the evening food menu had many things that weren't available and my eggs benedict at breakfast was very disappointing so i can't really recommend the food!

Chose this hotel because it was close to a work venue, the evening food menu had many things that weren't available and my eggs benedict at breakfast was very disappointing so i can't really recommend the food!

I’d highly recommend this hotel. Fabulous value for money in central london. The staff were polite and very helpful and informative. The room was clean and well appointed with great quality condiments. Breakfast was delicious with a good choice from the buffet and table service menu. Rooms a the back of the hotel away from the road are quieter

The hotel could do with a bit of an upgrade but it is quirky, very clean l, well positioned and with lovely staff. Would definitely stay again.

Before our stay Luke was really responsive to my emails. He was working for most of our stay and was really friendly, approachable and helpful. It was so nice to have fresh milk in the room fridge, instead of the small packs usually offered. Bottles of water were also placed in the fridge for us. These were replenished every day. Its the first hotel we've ever stayed where there were facecloths provided in the bathroom. Ideal to have a safe in the room too. It was our 40th wedding anniversary and the room was set with balloons a heart and love birds on the bed which was lovely. The lady who cleaned our room daily was very efficient and friendly. We had room 304 which overlooked the back of the hotel. It was quieter at night than our friends' room (302) which was at the front, it did have secondary double glazing though. Not having been to London we had a black cab from Paddington which was £34. Our return we used Uber and was £25.73. We also used the Freenow taxi app which was excellent. My only wish was that the bacon at breakfast was available as unsmoked, as well as smoked. The breakfast was good. Cereal, fresh melon and fruits, yogurts, cheese/meats as well as full English. The lady taking our orders remembered everyone's perfectly somehow without writing down. Bar menu not huge, but what we had was nice. Just sad to hear that the building will be replaced by a new development in a few years.

Before our stay Luke was really responsive to my emails. He was working for most of our stay and was really friendly, approachable and helpful. It was so nice to have fresh milk in the room fridge, instead of the small packs usually offered. Bottles of water were also placed in the fridge for us. These were replenished every day. Its the first hotel we've ever stayed where there were facecloths provided in the bathroom. Ideal to have a safe in the room too. It was our 40th wedding anniversary and the room was set with balloons a heart and love birds on the bed which was lovely. The lady who cleaned our room daily was very efficient and friendly. We had room 304 which overlooked the back of the hotel. It was quieter at night than our friends' room (302) which was at the front, it did have secondary double glazing though. Not having been to London we had a black cab from Paddington which was £34. Our return we used Uber and was £25.73. We also used the Freenow taxi app which was excellent. My only wish was that the bacon at breakfast was available as unsmoked, as well as smoked. The breakfast was good. Cereal, fresh melon and fruits, yogurts, cheese/meats as well as full English. The lady taking our orders remembered everyone's perfectly somehow without writing down. Bar menu not huge, but what we had was nice. Just sad to hear that the building will be replaced by a new development in a few years.

Excellent staff and service here!

Excellent staff and service here!

The staff was helpful and pleasant. The bed was comfortable. The only issue was the peeling wallpaper.

The staff was helpful and pleasant. The bed was comfortable. The only issue was the peeling wallpaper.

Excellent staff and accommodation

The staff was amazing! Including breakfast is a great touch and allows for flexibility with the onsite pub.

The staff was amazing! Including breakfast is a great touch and allows for flexibility with the onsite pub.

Excellent staff and accommodation

excellent staff in an excellent loction

Great stay overall. The staff were very friendly and accommodating. The room we stayed in was very clean and had a personality of its own. Very close to different transports options and walkable to some popular areas.

Great stay overall. The staff were very friendly and accommodating. The room we stayed in was very clean and had a personality of its own. Very close to different transports options and walkable to some popular areas.

excellent staff in an excellent loction

Lovely unique hotel, convenient to Waterloo & South Bank. Great bar & restaurant with London prices. Staff were friendly & welcoming. Room was good, albeit hot - but it was the hottest day of the year! - and a bit noisy due to the traffic outside. I'd go back .....

Lovely unique hotel, convenient to Waterloo & South Bank. Great bar & restaurant with London prices. Staff were friendly & welcoming. Room was good, albeit hot - but it was the hottest day of the year! - and a bit noisy due to the traffic outside. I'd go back .....

Very clead ,very nice .Excellant place to stay . Willgive it 9/10 only slightly let down by the breakfast, aske dfor everything to be welldone and most of it came out very undercooked . Had porridge on the second morning as didnt want an under cooked breakfast. Would definately stay here again

Very clead ,very nice .Excellant place to stay . Willgive it 9/10 only slightly let down by the breakfast, aske dfor everything to be welldone and most of it came out very undercooked . Had porridge on the second morning as didnt want an under cooked breakfast. Would definately stay here again

Great service, great staff, great room, great food, great stay!

Great service, great staff, great room, great food, great stay!

Very friendly staff. Clean and well thought out rooms. Very little road noise at night even with the window open but the area tends to quiet down at night. Central and easy to get everywhere. Couldn’t ask for more in London.

Great hotel in a fantastic location, close to Southwark Underground and Blackfriars Train station, 4 minutes walk to Southbank and Tate Modern as well. Staff very friendly and helpful.

Great hotel in a fantastic location, close to Southwark Underground and Blackfriars Train station, 4 minutes walk to Southbank and Tate Modern as well. Staff very friendly and helpful.

Amazing 4-day stay at the Mad Hatter Hotel. Perfect location for seeing the history and sites of London. Fantastic staff... all very helpful and friendly!

Amazing 4-day stay at the Mad Hatter Hotel. Perfect location for seeing the history and sites of London. Fantastic staff... all very helpful and friendly!

Good location, close to tube/buses at a fair price.

Good location, close to tube/buses at a fair price.

What a great homely place to stay, very friendly staff, you have to try the steak and ale pie , it is the best, and the full English breakfast is the best i have had in a hotel, no hesitation in recommending this hotel