The room was nice and remodeled. The pillows were HARD, bring your own.

I really liked the place, everything was clean and easy to access to restaurants, Disney and Disney Springs. The only thing I didn't like was the man at the reception, he should be more communicative and pay more attention to newcomers. The first impression he gave me was terrible. I already imagined that the place would be terrible. But don't be fooled by the poor service at reception, the place is good.

I really liked the place, everything was clean and easy to access to restaurants, Disney and Disney Springs. The only thing I didn't like was the man at the reception, he should be more communicative and pay more attention to newcomers. The first impression he gave me was terrible. I already imagined that the place would be terrible. But don't be fooled by the poor service at reception, the place is good.

NEVER AGAIN... Let's start with the check in process. Check in was supposed to be after 3pm, following an email update (that never came) but promised to arrive prior to check in. Upon arrival, we were informed that our rooms for a FAMILY VACATION were in opposite parts of the property, and simply nothing would be done to offer us rooms even remotely close to each other. Front desk girl was sweet and helpful, but inexperienced and unauthorized to really do much. Unit owner was dismissive and unsympathetic to our issues and simply told the front desk girl we could cancel the reservation and leave if we didn't like it. Emails for check in finally arrived at 4:20 pm - once we were already in the rooms. - Rooms were NOT the ones we rented based on the pictures - not even close. Total bait and switch. - Noise level was intolerable... LOUD DJ & karaoke all night both nights until after midnight in restaurant are - about 200ft from our room door. Even with a/c running and everything closed, room vibrated from the music - impossible to sleep! Asked them to please lower the music twice - didn't do it or even care (BTW, there were all of 4 people either night at their "music night") - Front desk was unresponsive all night, and emergency phone number provided was disconnected. Did get a text back until today. - Killed 4 large roaches in the room. Disgusting. - Several things in the room were broken, t.p. roll holder, front door (busted out around doorknob & lock), cabinets, etc.

NEVER AGAIN... Let's start with the check in process. Check in was supposed to be after 3pm, following an email update (that never came) but promised to arrive prior to check in. Upon arrival, we were informed that our rooms for a FAMILY VACATION were in opposite parts of the property, and simply nothing would be done to offer us rooms even remotely close to each other. Front desk girl was sweet and helpful, but inexperienced and unauthorized to really do much. Unit owner was dismissive and unsympathetic to our issues and simply told the front desk girl we could cancel the reservation and leave if we didn't like it. Emails for check in finally arrived at 4:20 pm - once we were already in the rooms. - Rooms were NOT the ones we rented based on the pictures - not even close. Total bait and switch. - Noise level was intolerable... LOUD DJ & karaoke all night both nights until after midnight in restaurant are - about 200ft from our room door. Even with a/c running and everything closed, room vibrated from the music - impossible to sleep! Asked them to please lower the music twice - didn't do it or even care (BTW, there were all of 4 people either night at their "music night") - Front desk was unresponsive all night, and emergency phone number provided was disconnected. Did get a text back until today. - Killed 4 large roaches in the room. Disgusting. - Several things in the room were broken, t.p. roll holder, front door (busted out around doorknob & lock), cabinets, etc.

Not my cup of tea but overall clean, convenient location. Lots of noise by the neighbors after hours, finding parking can be a hassle, property needs some TLC.

Not my cup of tea but overall clean, convenient location. Lots of noise by the neighbors after hours, finding parking can be a hassle, property needs some TLC.

Didn’t know how nice this place would be. Excellent value! Bright with ample space, Smart TV, fast WiFi, and way too comfortable beds. No one bothers you. The breakfast is at a restaurant space on the property. I’m not a fan. Tried gaslighting me to accept a hot dog when I ordered sausage links instead of honestly telling me they were out! Fortunately there was someone with integrity working in the kitchen. So many dining options within walking distance.