Often not upgraded

Pool not available due to renovation work but this wasn’t clear when booking. So a bit pricey considering that.

Pool not available due to renovation work but this wasn’t clear when booking. So a bit pricey considering that.

Hotel under renovation, facilities are closed which is fine. But the room sound proofing is poor, was woke up by people talking during midnight 2 plus am and 5 plus am for consecutive two days even they were back to room after they had closing of the door.

This hotel has all. Soft spoken friendly staff. Excellent breakfast. Smart tv. They Even fixed our suitcase

Hotel under renovation, facilities are closed which is fine. But the room sound proofing is poor, was woke up by people talking during midnight 2 plus am and 5 plus am for consecutive two days even they were back to room after they had closing of the door.

They are doing renovations during the day so it is very noisy

They are doing renovations during the day so it is very noisy

Bit old and worn out plus amenities not available

Bit old and worn out plus amenities not available

Nice hotel clean with a very friendly and helpful staff going to stay again when back to Manila

Nice hotel clean with a very friendly and helpful staff going to stay again when back to Manila

The service is very nice, and everything is very good manner.

The service is very nice, and everything is very good manner.

I stayed in a Bay View Suite.Good view of Manila Bay and sunsets. The size of the room was exceptional at the pricepoint. Room was comfortable & quiet. Guest services were always responsive with any request. Housekeeping was excellent, thanks in particular to Arvin's attention to detail and thoroughness. The in-room dining was hit & miss, with about half of the items I tried to order not being available (but reasonable giving the recent typhoon flooding). Overall my stay was so good that when I returned to Manila the following week I cancelled my other hotel and returned to the New Coast Hotel. PS The hotel exterior photos are misleading. There is another tall hotel beside the New Coast that blocks a good portion of the bay view.

Second stay at New Coast Hotel after a brief trip outside Manila. Good enough stay the first time to go back. What brought me back: the view and spaciousness of a Bay View Suite, particularly since I was bumped to a higher floor. Staff friendliness and professionalism. Special thank you to Jennifer in housekeeping for going beyond expectations consistently. The security and greeters were always friendly and welcoming. Overall a solid experience at a reasonable pricepoint. What wasn't as good as my first visit: the shower wouldn't drain. [I think this room was one that had yet to be rennovated since the hotel was bought from Hyatt. There was a lot of caulk and spackle in various places throughout the room] A couple of the in-room dining meals were not good at all, particularly since the same meals ordered during the previous visit were excellent. Housekeeping wasn't thorough when Jennifer had days off. My next trip to Manila I'll likely return to New Coast Hotel, but with slightly lowered expectations. PS The exterior photos of the New Coast hotel are a bit misleading. There is a towering hotel the next block over-- not in the hotel rendering-- that partially obscures the view of Manila Bay.

Second stay at New Coast Hotel after a brief trip outside Manila. Good enough stay the first time to go back. What brought me back: the view and spaciousness of a Bay View Suite, particularly since I was bumped to a higher floor. Staff friendliness and professionalism. Special thank you to Jennifer in housekeeping for going beyond expectations consistently. The security and greeters were always friendly and welcoming. Overall a solid experience at a reasonable pricepoint. What wasn't as good as my first visit: the shower wouldn't drain. [I think this room was one that had yet to be rennovated since the hotel was bought from Hyatt. There was a lot of caulk and spackle in various places throughout the room] A couple of the in-room dining meals were not good at all, particularly since the same meals ordered during the previous visit were excellent. Housekeeping wasn't thorough when Jennifer had days off. My next trip to Manila I'll likely return to New Coast Hotel, but with slightly lowered expectations. PS The exterior photos of the New Coast hotel are a bit misleading. There is a towering hotel the next block over-- not in the hotel rendering-- that partially obscures the view of Manila Bay.

I stayed in a Bay View Suite.Good view of Manila Bay and sunsets. The size of the room was exceptional at the pricepoint. Room was comfortable & quiet. Guest services were always responsive with any request. Housekeeping was excellent, thanks in particular to Arvin's attention to detail and thoroughness. The in-room dining was hit & miss, with about half of the items I tried to order not being available (but reasonable giving the recent typhoon flooding). Overall my stay was so good that when I returned to Manila the following week I cancelled my other hotel and returned to the New Coast Hotel. PS The hotel exterior photos are misleading. There is another tall hotel beside the New Coast that blocks a good portion of the bay view.

Loved it

Loved it

The hotel is nice. The staff are great. Hotel is still undergoing renovation which is inconvenient.

A little bit saw that the pool area was closed and the noise during the breakfast from the renovation made it hard tp hold a conversation at times. The room however is Well maintainef and spacioys. The staff is very service minded. Even if you just want a glass woth ice cubes they run it up tp your room at no extra charge. All the samples males the stay easy s ypu dont have to remember every little thing. We will definatly return

The hotel is nice. The staff are great. Hotel is still undergoing renovation which is inconvenient.

A little bit saw that the pool area was closed and the noise during the breakfast from the renovation made it hard tp hold a conversation at times. The room however is Well maintainef and spacioys. The staff is very service minded. Even if you just want a glass woth ice cubes they run it up tp your room at no extra charge. All the samples males the stay easy s ypu dont have to remember every little thing. We will definatly return

Security check at the front was a bit useless. There was no comb and we had to ask for a second toothbrush for a 2 person stay.

Security check at the front was a bit useless. There was no comb and we had to ask for a second toothbrush for a 2 person stay.

The place is nice, clean and spacious. Location is accessible and near to restaurants and mall. Though we were not given a chance to be placed on a room in front of manila bay as we requested. We slcelebrated our anniversary here and received a fruit platter as complimentary (thank you). However, 2 weeks before we booked, thwre is a pool access which is one of our reason why we booked here however, upon checking in that's the only time we were informed that the pool is under construction. We got disappointed as we are looking forward to celebrate and relax here thru swimming which did not happened. I hope you will inform your guests ahead of time if some amenities are not available or at least remove it from the list of amenities in the booking app. The purpose of our staycation did not happened because of it as we were not informed ahead.

The place is nice, clean and spacious. Location is accessible and near to restaurants and mall. Though we were not given a chance to be placed on a room in front of manila bay as we requested. We slcelebrated our anniversary here and received a fruit platter as complimentary (thank you). However, 2 weeks before we booked, thwre is a pool access which is one of our reason why we booked here however, upon checking in that's the only time we were informed that the pool is under construction. We got disappointed as we are looking forward to celebrate and relax here thru swimming which did not happened. I hope you will inform your guests ahead of time if some amenities are not available or at least remove it from the list of amenities in the booking app. The purpose of our staycation did not happened because of it as we were not informed ahead.

The staff was amazing!

The staff was amazing!

The New Coast Hotel is one of the nicest places I have stayed. The staff was friendly and the hotel was spotless. I hope I can stay here again someday!

The New Coast Hotel is one of the nicest places I have stayed. The staff was friendly and the hotel was spotless. I hope I can stay here again someday!