Perfect swiming pool on the terrace 1.28 m deep, perfect for our babys, 200 mt from beach 100 m. From bus station. Not always available car parking

Perfect swiming pool on the terrace 1.28 m deep, perfect for our babys, 200 mt from beach 100 m. From bus station. Not always available car parking

Place really needs an update as everything seems really old and worn off. Kitchen was basically falling apart and had ants. Bathroom canal was smelly and the wall around the door including the door were all bruised and chipping off. The bed was probably the best thing about the the place as it was large and we found it comfortable but the place really needs some maintenance. Breakfast was ok and we think it would have been ok to not have it included. However the staff were very kind, friendly and helpful and assisting any requests you may have with a smile

Place really needs an update as everything seems really old and worn off. Kitchen was basically falling apart and had ants. Bathroom canal was smelly and the wall around the door including the door were all bruised and chipping off. The bed was probably the best thing about the the place as it was large and we found it comfortable but the place really needs some maintenance. Breakfast was ok and we think it would have been ok to not have it included. However the staff were very kind, friendly and helpful and assisting any requests you may have with a smile

Very good location close to city centre as well as Loro Parque. Hotel is not new, but provides good service, staff is friendly and helpful. Good value for money.

Very good location close to city centre as well as Loro Parque. Hotel is not new, but provides good service, staff is friendly and helpful. Good value for money.

The hotel was very centrally located, good sized rooms with a kitchenette and lounging area. A nice balcony outside. The street parking was free. The pool on the roof small but v nice and functional. Good breakfast and overall great value for money. The property is walking distance from the beach and plaza.

The hotel was very centrally located, good sized rooms with a kitchenette and lounging area. A nice balcony outside. The street parking was free. The pool on the roof small but v nice and functional. Good breakfast and overall great value for money. The property is walking distance from the beach and plaza.

For the incredibly low half board price everything was excellent value

For the incredibly low half board price everything was excellent value

Room was dated, needs renovation. Ground floor, view of a high fence. No kettle. Staff ok.

Room was dated, needs renovation. Ground floor, view of a high fence. No kettle. Staff ok.

Nice hotel. We were able to get a room with a bit of a view. The staff were very friendly and helpful.

Nice hotel. We were able to get a room with a bit of a view. The staff were very friendly and helpful.

We had room 4th flr which overlooked the pool & gardens of the BeLive nxt door. Lovely views. electronic muzak played at the pool. Request a room facing the BeLive Hotel. It's worth it. The rm is a studio with a bathroom, kitchen alcove, bed & balcony. There is air conditioning in the room but this is a hotel and the temp etc is centrally controlled. Beside the bed is a switch that has 3 settings. 1, 2 and off. Settings 1 and 2 control the air flowing into the room, basically, none or a whisper. You could just feel it when you laid on the bed. At night it was cooler outside the room on the balcony than inside & leaving the balcony door open was helpful. The bed was very comfortable. There was also a fold out sofa bed for additional occupants. The kitchen alcove consisted of a sink, 2 ring hob and a fridge. No microwave though. The fridge turned off when you took your card out the electricity slot. There was plenty of cutlery and crockery to use and sufficient pots and pans. Bathroom was good and the shower was lovely & hot. Hair dryer in the bathroom. The small pool was on the roof & there were plenty of sunbeds to use. The area around the pool is covered in astroturf. The staff at Reception were very helpful & check in and out was easy. We used the dining area for a couple of breakfasts which at €6 were great value. There was live music in the evening. No problem parking as we got parked outside the hotel. An easy stroll into restaurants.

We had room 4th flr which overlooked the pool & gardens of the BeLive nxt door. Lovely views. electronic muzak played at the pool. Request a room facing the BeLive Hotel. It's worth it. The rm is a studio with a bathroom, kitchen alcove, bed & balcony. There is air conditioning in the room but this is a hotel and the temp etc is centrally controlled. Beside the bed is a switch that has 3 settings. 1, 2 and off. Settings 1 and 2 control the air flowing into the room, basically, none or a whisper. You could just feel it when you laid on the bed. At night it was cooler outside the room on the balcony than inside & leaving the balcony door open was helpful. The bed was very comfortable. There was also a fold out sofa bed for additional occupants. The kitchen alcove consisted of a sink, 2 ring hob and a fridge. No microwave though. The fridge turned off when you took your card out the electricity slot. There was plenty of cutlery and crockery to use and sufficient pots and pans. Bathroom was good and the shower was lovely & hot. Hair dryer in the bathroom. The small pool was on the roof & there were plenty of sunbeds to use. The area around the pool is covered in astroturf. The staff at Reception were very helpful & check in and out was easy. We used the dining area for a couple of breakfasts which at €6 were great value. There was live music in the evening. No problem parking as we got parked outside the hotel. An easy stroll into restaurants.

The room was nice and clean, and the kitchenette with the fridge was just what I needed. Also, it was great that the TV in the room had UK as well as all the Spanish TV channels. The hotel is in a good location, a walking distance from the bus terminal. What was not so good is that the cleaning staff were sometimes extremely noisy in the morning. Even if you put the do not disturb sign there was no guarantee that you would not be woken up after a late night !

The room was nice and clean, and the kitchenette with the fridge was just what I needed. Also, it was great that the TV in the room had UK as well as all the Spanish TV channels. The hotel is in a good location, a walking distance from the bus terminal. What was not so good is that the cleaning staff were sometimes extremely noisy in the morning. Even if you put the do not disturb sign there was no guarantee that you would not be woken up after a late night !

Pool area good with comfy beds, breakfast adequate with plenty of choice, croissants could have been fresher. Kitchen area in studio basic with no microwave. We were given an awful room on ground floor at first and told Hotel completely full but managed to get a higher floor few days later but still not on sunny side and opposite a Sports Centre which was very noisy at times. Overall we enjoyed our five night stay, staff were very helpful.

Pool area good with comfy beds, breakfast adequate with plenty of choice, croissants could have been fresher. Kitchen area in studio basic with no microwave. We were given an awful room on ground floor at first and told Hotel completely full but managed to get a higher floor few days later but still not on sunny side and opposite a Sports Centre which was very noisy at times. Overall we enjoyed our five night stay, staff were very helpful.

Very friendly and fairly central.

Very friendly and fairly central.

Good choice for us.

Good choice for us.

Visited the restaurant one evening. Must have changed chef. Walked out, as the offerings were extremely poor. Use to be wonderful canarian food on offer. Bacon at breakfast is "processed". Was not impressed by receiving a wakeup call at 7am, that we had not booked. They need to confirm name agaist room number. Even less impressed to find 50 teenagers on a school trip staying. Took over the pool area, while the school teacher paraded round in her string bikini. Same event happened same time last year to us. This hotel is predominantly booked by the older generation.

Visited the restaurant one evening. Must have changed chef. Walked out, as the offerings were extremely poor. Use to be wonderful canarian food on offer. Bacon at breakfast is "processed". Was not impressed by receiving a wakeup call at 7am, that we had not booked. They need to confirm name agaist room number. Even less impressed to find 50 teenagers on a school trip staying. Took over the pool area, while the school teacher paraded round in her string bikini. Same event happened same time last year to us. This hotel is predominantly booked by the older generation.

they have too changes the room, not so many funiture, paint light colour in the room. then perfect.

they have too changes the room, not so many funiture, paint light colour in the room. then perfect.

The style of the building may looks old, but the interior is still fine and spacious. Also, it is located within 10 minutes walk from the general bus station. It is perfect for those who travel with public transportation.

The style of the building may looks old, but the interior is still fine and spacious. Also, it is located within 10 minutes walk from the general bus station. It is perfect for those who travel with public transportation.

Walking Distance to Loro Park, Beach and the lovely city center of Puerto de la Cruz. The hotel is fine, although we chose the self catering option the meals looked adequate when we toured the dining area. However we prefer patronizing the multitude of restaurants in the town center. The hotel is great, especially for its accessible location. The only negative is very limited parking. After 15 minutes of circling the block, we found street parking 50 m from the hotel. The Manager behind the desk and all staff were very friendly and helpful. I would certainly stay here again!

Walking Distance to Loro Park, Beach and the lovely city center of Puerto de la Cruz. The hotel is fine, although we chose the self catering option the meals looked adequate when we toured the dining area. However we prefer patronizing the multitude of restaurants in the town center. The hotel is great, especially for its accessible location. The only negative is very limited parking. After 15 minutes of circling the block, we found street parking 50 m from the hotel. The Manager behind the desk and all staff were very friendly and helpful. I would certainly stay here again!