Good location, safe and quiet

Good location, safe and quiet

The hot water was out for 2 days. The safe didn’t work because they said the battery was probably out. They gave me a lock with key to use for the box, but that didn’t work. It was clean and great location. I sent an email asking about private transportation from airport, they said take the ADO bus.

The hot water was out for 2 days. The safe didn’t work because they said the battery was probably out. They gave me a lock with key to use for the box, but that didn’t work. It was clean and great location. I sent an email asking about private transportation from airport, they said take the ADO bus.

Nice location..hotel looks old..good overall

Nice location..hotel looks old..good overall

Ok

Ok

Great location. You can walk to the beach and to the ADO bus station. The hotel is cosy and it's got charm. The buffet breakfast could be better, but the staff is nice.

Great location. You can walk to the beach and to the ADO bus station. The hotel is cosy and it's got charm. The buffet breakfast could be better, but the staff is nice.

Great cheap stay very clean

Great cheap stay very clean

Location was very close to everything

Location was very close to everything

This hotel is in a perfect location. Close the grocery store and 5th! Close to restaurants that were priced much better then on 5th. The lush gardens are great however if you want to tan it covers like a canopy and hardly any sun comes through, but beautiful to read and relax by the pool. Staff amazing!

This hotel is in a perfect location. Close the grocery store and 5th! Close to restaurants that were priced much better then on 5th. The lush gardens are great however if you want to tan it covers like a canopy and hardly any sun comes through, but beautiful to read and relax by the pool. Staff amazing!

Close to everything.

Close to everything.

Great location, rooms were clean. No complaints for the price. Kids liked the pools. Would definitely stay there again.

Great location, rooms were clean. No complaints for the price. Kids liked the pools. Would definitely stay there again.

I has everything I needed. Perhaps even more than I did. I had a full tub and spacious bathroom. Perfect sized room for 1-2 people. Front desk were always accommodating. Great stay!

This hotel is slightly above average. The rooms are clean and it’s a nice area with easy access to “La Quinta.” I would stay here again but it certainly doesn’t deserve a 5 star. I would give it 3.75 stars out of 5. Pros: Clean rooms, quiet, 2 pools, beautiful setting, comfortable beds, and a very friendly bilingual staff. In-room safe. Decent hot-water. Cons: Slow or non-existent wifi. Check-in took more than 30 minutes. I had cancelled one night on my stay and the hotel initially tried to charge me a no-show even though I cancelled before the due time. The key system went down to all the rooms one day and everyone had to be let in by the check-in staff manually. Breakfast is more expensive than La Quinta which is 2 short blocks away. I would stay here again because the property is so nice and the staff is friendly, but they have some work to do. If they want to keep a high rating.

This hotel is slightly above average. The rooms are clean and it’s a nice area with easy access to “La Quinta.” I would stay here again but it certainly doesn’t deserve a 5 star. I would give it 3.75 stars out of 5. Pros: Clean rooms, quiet, 2 pools, beautiful setting, comfortable beds, and a very friendly bilingual staff. In-room safe. Decent hot-water. Cons: Slow or non-existent wifi. Check-in took more than 30 minutes. I had cancelled one night on my stay and the hotel initially tried to charge me a no-show even though I cancelled before the due time. The key system went down to all the rooms one day and everyone had to be let in by the check-in staff manually. Breakfast is more expensive than La Quinta which is 2 short blocks away. I would stay here again because the property is so nice and the staff is friendly, but they have some work to do. If they want to keep a high rating.

This hotel is a lovely, smaller hotel. I loved the styling and the decor created a lovely atmosphere of Mexican charm. The greenery in the courtyard is fabulous. The area around the small pool was relaxing. The king size beds were very large and comfortable. Our room had a coffee maker and small fridge. The location is perfect, close to the beach, the mega and several restaurants but not noisy. I can say enough about the staff and their excellent service, they were very friendly and accommodating. Great internet with no issue in our rooms or the lobby. The satellite tv was not working but that was not the fault of the hotel. We were booked to stay one night but extended our stay 2 days and would stay here again.

This hotel is a lovely, smaller hotel. I loved the styling and the decor created a lovely atmosphere of Mexican charm. The greenery in the courtyard is fabulous. The area around the small pool was relaxing. The king size beds were very large and comfortable. Our room had a coffee maker and small fridge. The location is perfect, close to the beach, the mega and several restaurants but not noisy. I can say enough about the staff and their excellent service, they were very friendly and accommodating. Great internet with no issue in our rooms or the lobby. The satellite tv was not working but that was not the fault of the hotel. We were booked to stay one night but extended our stay 2 days and would stay here again.

Basically we just used the hotel to sleep one night to go to xelha and then moved to another resort in the Riviera The location is super great, 3 blocks away from la quinta Avenida, a super market next door, xcaret group stop next door and great tacos across the street The pool area was very cozy The service was excellent, they kept our luggage many hours while we were in xelha

Basically we just used the hotel to sleep one night to go to xelha and then moved to another resort in the Riviera The location is super great, 3 blocks away from la quinta Avenida, a super market next door, xcaret group stop next door and great tacos across the street The pool area was very cozy The service was excellent, they kept our luggage many hours while we were in xelha

Really close to 5th ave

Really close to 5th ave

So beautiful wish we could've stayed longer!

So beautiful wish we could've stayed longer!

ok . For the money you paid , the place is good , good localization close to the Quinta Ave! Breakfast is ok , every day the same 😩