Hotel little old and also forniture moquette are old and not so good.

Hotel little old and also forniture moquette are old and not so good.

This hotel is NOT worth booking; by far the worst I stayed in in Japan. The room was spacious but the AC was dismal. Every time you leave the room, it will turn off. We tried to keep it running when we went out one day, leaving the card, but housekeeping turned it off anyway and opened the curtains. Even when running it for hours plus the dehumidifier, it was barely tolerable in the summer heat while sleeping. The beds were average for Japan (very firm). The bathroom was not accessible and had some real drainage problems with water running from the shower onto the floor. Lastly, the bedroom had a window into the bathroom which also had a window. Both were only covered by a thin white blind so the room got very bright as soon as the sun came up. I would not book this hotel again and do not recommend. I’m sure this will be followed by a reply that says “thanks for staying, hope you come again!”

This hotel is NOT worth booking; by far the worst I stayed in in Japan. The room was spacious but the AC was dismal. Every time you leave the room, it will turn off. We tried to keep it running when we went out one day, leaving the card, but housekeeping turned it off anyway and opened the curtains. Even when running it for hours plus the dehumidifier, it was barely tolerable in the summer heat while sleeping. The beds were average for Japan (very firm). The bathroom was not accessible and had some real drainage problems with water running from the shower onto the floor. Lastly, the bedroom had a window into the bathroom which also had a window. Both were only covered by a thin white blind so the room got very bright as soon as the sun came up. I would not book this hotel again and do not recommend. I’m sure this will be followed by a reply that says “thanks for staying, hope you come again!”

We checked out after one night of our stay, the non-smoking room smelt like an ashtray and the air-conditioning wasn't working, we were still charged for the one night stay even though the room standard was terrible, moved to The Knot hotel up the road, it was less expensive and lovely.

We checked out after one night of our stay, the non-smoking room smelt like an ashtray and the air-conditioning wasn't working, we were still charged for the one night stay even though the room standard was terrible, moved to The Knot hotel up the road, it was less expensive and lovely.

good

good

Cleanliness.

Despite de language barrier all the staff went beyond make ourselves very welcome and for that..Arigato.

Cleanliness.

Despite de language barrier all the staff went beyond make ourselves very welcome and for that..Arigato.

Excellent hotel, friendly staff, spacious room, great locatiom

The hotel room was small but all the necessary amenities available. Conveniently located away from the loud city life.

The hotel room was small but all the necessary amenities available. Conveniently located away from the loud city life.

Excellent hotel, friendly staff, spacious room, great locatiom

Good place quiet but close to nightlife and shopping in Shinjuku

Good place quiet but close to nightlife and shopping in Shinjuku

This hotel has spent all their effort on their lobby, so guests would think it's a nice hotel. Not so. The rooms are terrible. They're small, the furniture is old and in bad condition. The carpet and sofa are stained and dingy. The beds are lumpy and the mattresses are past being usable. The bed was so bad and the mattress so uneven that my husband kept rolling off. He resorted to sleeping on the sofa for the two nights we were there - I kid you not. I don't usually leave a review but had to here. I didn't bother to complain at the hotel and had no issues with the staff they're all just doing their job. But, this is not a hotel with nice or comfortable rooms.

This hotel has spent all their effort on their lobby, so guests would think it's a nice hotel. Not so. The rooms are terrible. They're small, the furniture is old and in bad condition. The carpet and sofa are stained and dingy. The beds are lumpy and the mattresses are past being usable. The bed was so bad and the mattress so uneven that my husband kept rolling off. He resorted to sleeping on the sofa for the two nights we were there - I kid you not. I don't usually leave a review but had to here. I didn't bother to complain at the hotel and had no issues with the staff they're all just doing their job. But, this is not a hotel with nice or comfortable rooms.

Staff were exceptional in service efficency .went extra mile to help me recover my mobile phone dropped in uber cab.was nightmare if not for their help.priceless and courteous manner in helping their visitors. Staff at restaurant were helpful and wonderful. Great hospitality. Greatest respect to mangement and team. Wonderful experience Thank you

Staff were exceptional in service efficency .went extra mile to help me recover my mobile phone dropped in uber cab.was nightmare if not for their help.priceless and courteous manner in helping their visitors. Staff at restaurant were helpful and wonderful. Great hospitality. Greatest respect to mangement and team. Wonderful experience Thank you

good

good

The spaciousness of the rooms was far greater than any other hotel I found in the same price range in Japan. It should be noted however that the bathroom in my room did not feel very private and should be considered when traveling in a group.

The spaciousness of the rooms was far greater than any other hotel I found in the same price range in Japan. It should be noted however that the bathroom in my room did not feel very private and should be considered when traveling in a group.

Recommend!

Recommend!

Nice property. Like the welcome area each night with juice and snacks!

Nice property. Like the welcome area each night with juice and snacks!

Good

Good