Lovely position with a good size car park. A lovely comfortable family room. Canterbury is a very pleasant City with good transport links.

Hotel is a little tired by hugely compensated by the staff who were all really lovely and the complimentary breakfast was superb

Hotel is a little tired by hugely compensated by the staff who were all really lovely and the complimentary breakfast was superb

Could do with a bit of a refresh…I imagine that might make cleaning a bit harder. Mattress comfortable, but bottom sheet much too small and kept coming untucked and rucking up underneath. The room was cold. I don’t mind, as I like a cool room to sleep but others might and I overheard a complaint about that.´Staff very good, especially Rosario, always a lovely welcome & very helpful!

Could do with a bit of a refresh…I imagine that might make cleaning a bit harder. Mattress comfortable, but bottom sheet much too small and kept coming untucked and rucking up underneath. The room was cold. I don’t mind, as I like a cool room to sleep but others might and I overheard a complaint about that.´Staff very good, especially Rosario, always a lovely welcome & very helpful!

Nice hotel within walking distance to Canterbury city centre. Polite and helpful staff.

Staff were really friendly. Great location within a short walk to the historic centre of town. Food was delicious and great value

Staff were really friendly. Great location within a short walk to the historic centre of town. Food was delicious and great value

The room was lovely especially the bathroom. It was exactly what I wanted after a long day of travelling. The staff where nice and easy going as well as being very informative and helpful when asking questions about the area I was in. The food was good for the price I paid and very varied. The only thing I would day is that I was not sure about the carpet in my room in terms of like if I had dirty shoes I didn't really want to leave them outside but didn't want then in the room as it would get the carpet dirty otherwise all good.

The room was lovely especially the bathroom. It was exactly what I wanted after a long day of travelling. The staff where nice and easy going as well as being very informative and helpful when asking questions about the area I was in. The food was good for the price I paid and very varied. The only thing I would day is that I was not sure about the carpet in my room in terms of like if I had dirty shoes I didn't really want to leave them outside but didn't want then in the room as it would get the carpet dirty otherwise all good.

Lovely stay but all four beds in the family room were so uncomfortable, hard and lumpy. Everyone had awful sleep.

Lovely stay but all four beds in the family room were so uncomfortable, hard and lumpy. Everyone had awful sleep.

Great service from the staff.the food was excellent, only fault the hotel was a bit tired.

Friendly & personal service - much warmer welcome than a chain hotel

Friendly & personal service - much warmer welcome than a chain hotel

Good value. Good location. Good breakfast

Good value. Good location. Good breakfast

The staff here really are wonderful and nothing is too much trouble. I needed a room for a very private call and not only did they allow me use a room but asked did I want to move as it was noisy outside. The waiting staff and everyone are so warm and genuinely friendly. I stay in 5 star hotels for work and put this hotel up there in terms of decor in rooms, cleanliness and customer service

The staff here really are wonderful and nothing is too much trouble. I needed a room for a very private call and not only did they allow me use a room but asked did I want to move as it was noisy outside. The waiting staff and everyone are so warm and genuinely friendly. I stay in 5 star hotels for work and put this hotel up there in terms of decor in rooms, cleanliness and customer service

Staff lovely Breakfast excellent Room cramped and needs updating badly but overall excellent stay

Staff lovely Breakfast excellent Room cramped and needs updating badly but overall excellent stay

The room I was allocated was very dated and decor looked very tired. Room size was excellent and would stay again as it also had parking onsite - Bonus.

The staff were very friendly.

lovely hotel with helpful staff. A 15 minute walk to town which was great. Amazing breakfast - included everything you could think of with cooked breakfast and cold buffet. Easy parking. Although you have to ask for your room to be serviced if you needed any items like tea/coffee we just asked and it was all provided promptly. Good value. Would definitely recommend and visit again.

lovely hotel with helpful staff. A 15 minute walk to town which was great. Amazing breakfast - included everything you could think of with cooked breakfast and cold buffet. Easy parking. Although you have to ask for your room to be serviced if you needed any items like tea/coffee we just asked and it was all provided promptly. Good value. Would definitely recommend and visit again.

It’s great that you can just turn up and park immediately for free! The staff are also very friendly and welcoming. The hotel is perhaps looking a little tired, and the walk to the cathedral, at 20 minutes, is a little long. However, this is well reflected in the price which overall is very good value.

Everything was perfect.

Restaurant food was good, should have a member of staff on reception when people arrive. But overall very comfortable.

Restaurant food was good, should have a member of staff on reception when people arrive. But overall very comfortable.

If you are thinking of coming here to rest, forget about it. The hotel is very noisy, either because of the people in the pub or the people in the rooms. The room leaves a lot to be desired. The shower is blocked. Another thing that left me speechless is that you have to ask reception if you want them to come and clean your room, when I think that generally the logical thing is for them to come and do it every day. For everything else, it was good. Well located. Food was good value for money. Very attentive and polite staff.

If you are thinking of coming here to rest, forget about it. The hotel is very noisy, either because of the people in the pub or the people in the rooms. The room leaves a lot to be desired. The shower is blocked. Another thing that left me speechless is that you have to ask reception if you want them to come and clean your room, when I think that generally the logical thing is for them to come and do it every day. For everything else, it was good. Well located. Food was good value for money. Very attentive and polite staff.

Really friendly and helpful staff. Arrived with a bike and they had storage for it. No problem with it and went out their way to help in the morning. Fantastic carvery. Great breakfast too.