The pools were very nice and the staff were very friendly and helpful

The pools were very nice and the staff were very friendly and helpful

The WiFi needs improvement. All the entertainment was in French.

The WiFi needs improvement. All the entertainment was in French.

Nice suites, very confusing layout, handy supermarket onsite.

Nice suites, very confusing layout, handy supermarket onsite.

Hotel was clean, we only took out the bed and breakfast option so can’t comment on the lunch or evening meal. But the breakfast was good and restaurant clean 2 pools although we never used were well maintained The down side the hotel was 90% populated by French

Hotel was clean, we only took out the bed and breakfast option so can’t comment on the lunch or evening meal. But the breakfast was good and restaurant clean 2 pools although we never used were well maintained The down side the hotel was 90% populated by French

The front desk staff were lovely, though helps if you speak French as everyone has said. The pools are nice and no problem getting sunbeds. The food was pretty good albeit the restaurant a little like a large cafeteria and lacks ambiance. On the down side, the room is incredibly basic and slightly depressing, no pictures, colour, a big open space with a sofa and no facilities . No water provided or tea and coffee condiments which is disappointing for an All inclusive stay. So the stay was fine, for lounging around the pool, the crepe van a good idea, but the room could be made so much more appealing with a few finishing touches and some more furniture !

The front desk staff were lovely, though helps if you speak French as everyone has said. The pools are nice and no problem getting sunbeds. The food was pretty good albeit the restaurant a little like a large cafeteria and lacks ambiance. On the down side, the room is incredibly basic and slightly depressing, no pictures, colour, a big open space with a sofa and no facilities . No water provided or tea and coffee condiments which is disappointing for an All inclusive stay. So the stay was fine, for lounging around the pool, the crepe van a good idea, but the room could be made so much more appealing with a few finishing touches and some more furniture !

The reception staff were friendly, the rest of the hotel is catered for french customers.

The reception staff were friendly, the rest of the hotel is catered for french customers.

Clean room with lots of space. Lovely resort and friendly staff, we loved our stay! Convenient walk to the marina and beach. Only problem was the pool was too cold to swim in.

Clean room with lots of space. Lovely resort and friendly staff, we loved our stay! Convenient walk to the marina and beach. Only problem was the pool was too cold to swim in.

Check in was awful as they could not find my reservation and then did not think I had paid. This never usually happens with Hotels.com. Possibly because I had booked on the same day. Took an hour and a half to sort but I still made dinner. Full of French families just after Easter. Wonderfully laissez-faire. Yes you could take your glasses to the pool or to your room although plastic ones were provided. Yes you can fill your water bottle in reception. Everyone drinking wine,beer,sangria or cocktails but no-one drunk. Food excellent including chocolate fountain, water hot enough to make tea, and rosbif. Room palatial with better tv and wifi than at home. Also,most UK channels. Loved it.

Check in was awful as they could not find my reservation and then did not think I had paid. This never usually happens with Hotels.com. Possibly because I had booked on the same day. Took an hour and a half to sort but I still made dinner. Full of French families just after Easter. Wonderfully laissez-faire. Yes you could take your glasses to the pool or to your room although plastic ones were provided. Yes you can fill your water bottle in reception. Everyone drinking wine,beer,sangria or cocktails but no-one drunk. Food excellent including chocolate fountain, water hot enough to make tea, and rosbif. Room palatial with better tv and wifi than at home. Also,most UK channels. Loved it.

Rooms were lovely and comfy bed. Shame the TV wasn't connected up to Wifi to make use of all features. Pool and pool area were spotless and really quite nice, plenty of sunbeds - zen pool in particular. As a solo traveller, the lack of bar area in the evening was disappointing - entertainment was all in French but there was nowhere else to sit and lounge. Food options were good. Found the one cocktail I tried really not nice so avoided any others - spirits however were generous and decent.

Rooms were lovely and comfy bed. Shame the TV wasn't connected up to Wifi to make use of all features. Pool and pool area were spotless and really quite nice, plenty of sunbeds - zen pool in particular. As a solo traveller, the lack of bar area in the evening was disappointing - entertainment was all in French but there was nowhere else to sit and lounge. Food options were good. Found the one cocktail I tried really not nice so avoided any others - spirits however were generous and decent.

I would never come back to the hotel. It’s targeted for families and people who likes to be entertained all the time so music is LOUD many hours a day. With activities and noise all the time around you. We use it just for sleeping in the end because it was impossible to relax. Even at night time there is outdoor animation until midnight. It’s not explicit in the website. I am just like many people who likes the silence and holidays are for relaxing times. It felt like being on a summer camp…This was a bit of a non stop fun fair and not everyone like that. It should be more clear on the website and at booking that is a very specific hotel target for some people who likes “travelling” that way. Staff is the very good thing about the hotel. The friendliness and kindness of everyone is amazing. Congratulations to them.

I would never come back to the hotel. It’s targeted for families and people who likes to be entertained all the time so music is LOUD many hours a day. With activities and noise all the time around you. We use it just for sleeping in the end because it was impossible to relax. Even at night time there is outdoor animation until midnight. It’s not explicit in the website. I am just like many people who likes the silence and holidays are for relaxing times. It felt like being on a summer camp…This was a bit of a non stop fun fair and not everyone like that. It should be more clear on the website and at booking that is a very specific hotel target for some people who likes “travelling” that way. Staff is the very good thing about the hotel. The friendliness and kindness of everyone is amazing. Congratulations to them.

Lovely atmosphere

Lovely atmosphere

Nice short break,Comfy spacious room with a lovely balcony. Staff friendly and helpful.

Nice short break,Comfy spacious room with a lovely balcony. Staff friendly and helpful.

Not expensive and partially DIY stay in hotel with lovely trees and bushes. Very enthusiastic french animation team and friendly. Mealtimes totally self service drinks and food - places sometimes set but often get your own cutlery etc. Hand cleanser available at entry to dining room but noone encouraging adherence to use( other hotels policy to insist helps guarantee less risk from others handling buffet serving spoons) Good choice of food and some items cooked to order. Rooms functional and clean but a bit basic. Nice layout of winding paths give a village feel but disorienting at first. Ask for room towards rear if you want a quiet stay.

Not expensive and partially DIY stay in hotel with lovely trees and bushes. Very enthusiastic french animation team and friendly. Mealtimes totally self service drinks and food - places sometimes set but often get your own cutlery etc. Hand cleanser available at entry to dining room but noone encouraging adherence to use( other hotels policy to insist helps guarantee less risk from others handling buffet serving spoons) Good choice of food and some items cooked to order. Rooms functional and clean but a bit basic. Nice layout of winding paths give a village feel but disorienting at first. Ask for room towards rear if you want a quiet stay.

Spotless interior absolutely perfect the best shower ever we usually stay at the five star volcan hotel but this was better

Spotless interior absolutely perfect the best shower ever we usually stay at the five star volcan hotel but this was better

Fabulously comfortable beds, lovely hum of French voices, cost effective, easy to find and only 15 mins walk from the beach

Fabulously comfortable beds, lovely hum of French voices, cost effective, easy to find and only 15 mins walk from the beach