The staff is not provided parking!😠 They had to park in the valet spots which, obviously makes it hard for guests to get in!

Beautiful hotel will plan to stay here again.

Beautiful hotel will plan to stay here again.

Our first room was flooded from the AC unit. They gave us another room, however, that one had some plumbing issues. They were manageable so we did not reach out to the front desk. They do not clean during your stay so it’s on you to get new towels from the front desk and manage your trash. I was surprised that they do not come up to the room for any support for these. The breakfast was sad. We ate there once and never again during our stay. The staff was nice but not very helpful. The amenities did not match the cost of this hotel so I wouldn’t stay again.

Our first room was flooded from the AC unit. They gave us another room, however, that one had some plumbing issues. They were manageable so we did not reach out to the front desk. They do not clean during your stay so it’s on you to get new towels from the front desk and manage your trash. I was surprised that they do not come up to the room for any support for these. The breakfast was sad. We ate there once and never again during our stay. The staff was nice but not very helpful. The amenities did not match the cost of this hotel so I wouldn’t stay again.

Friendly staff, interesting decor.

The staff was wonderful! So friendly! Check in was so easy and when we got valet it was quick considering how busy the weekend was! The rooms were comfy and we had everything we needed. We ate after the concert in the hotel and the food was wonderful too!

The staff was wonderful! So friendly! Check in was so easy and when we got valet it was quick considering how busy the weekend was! The rooms were comfy and we had everything we needed. We ate after the concert in the hotel and the food was wonderful too!

Lobby was decorated for the Taylor Swift concert with selfie stations and discounted merchandise. Drink menu at bar was awesome with kid options.

Friendly staff, interesting decor.

Staff was very nice and helpful. Bartender was friendly. Room was large and comfortable

Staff was very nice and helpful. Bartender was friendly. Room was large and comfortable

Great staff Quiet location but close enough to the action!

Great staff Quiet location but close enough to the action!

I recently stayed at this hotel, and while the experience was overall pleasant, there were some cleanliness issues that stood out. First, let me say that the staff was incredibly kind and welcoming, which made the stay more enjoyable. The hotel itself is beautiful, with lovely decor and a warm atmosphere. However, I did notice that cleanliness didn't seem to be a priority. There was quite a bit of dust in the bathroom, and it was obvious that the floors hadn’t been thoroughly vacuumed or mopped. It felt like the focus was only on changing the sheets, while other areas were overlooked. With more attention to cleaning, this hotel could easily provide an exceptional experience. The staff’s hospitality was wonderful, but the lack of regular cleaning kept the stay from being as enjoyable as it could have been.

I recently stayed at this hotel, and while the experience was overall pleasant, there were some cleanliness issues that stood out. First, let me say that the staff was incredibly kind and welcoming, which made the stay more enjoyable. The hotel itself is beautiful, with lovely decor and a warm atmosphere. However, I did notice that cleanliness didn't seem to be a priority. There was quite a bit of dust in the bathroom, and it was obvious that the floors hadn’t been thoroughly vacuumed or mopped. It felt like the focus was only on changing the sheets, while other areas were overlooked. With more attention to cleaning, this hotel could easily provide an exceptional experience. The staff’s hospitality was wonderful, but the lack of regular cleaning kept the stay from being as enjoyable as it could have been.

I like the fact the hotel is just a stone's from the new orleans convention center.

I like the fact the hotel is just a stone's from the new orleans convention center.

Amazing

Amazing

We had no working toilet no hot water and sink would leak drain all over the floor when you used it. Staff didnt care once informed them of this . Told me i needed to use bathroom in the lobby if i needed too go to the restroom ! finally they offered only a 10pct refund for a room with no working bathroom and would not let me check out for a refund since it was a non refundable room.

We had no working toilet no hot water and sink would leak drain all over the floor when you used it. Staff didnt care once informed them of this . Told me i needed to use bathroom in the lobby if i needed too go to the restroom ! finally they offered only a 10pct refund for a room with no working bathroom and would not let me check out for a refund since it was a non refundable room.

I love every bit of it will be back

I love every bit of it will be back

It was nice. Record player in our room did not work! It would have been nice if the bar opened before 6pm. Had an awesome breakfast! Close to everything we wanted to go to!

The hotel was very nice & I will book again when I'm in New Orleans.

Great for the price point but the hotel needs a self-park option that they can recommend. If you didn’t use valet they seemed to say, well you’re on your own just look on your own. Room was good. Bed firm. Property showing some age overall and needs refreshing. Almost all staff I interacted with were welcoming. Not a bad location overall.

The hotel was very nice & I will book again when I'm in New Orleans.

Great for the price point but the hotel needs a self-park option that they can recommend. If you didn’t use valet they seemed to say, well you’re on your own just look on your own. Room was good. Bed firm. Property showing some age overall and needs refreshing. Almost all staff I interacted with were welcoming. Not a bad location overall.

Great place to stay

This place is fantastic, closed to restaurants, always clean.

The staff was very accommodating allowing me to check in early after all of the chaos around Hurricane Francine with me flying on from out of state. Very appreciative!! 😊