No shelf in bathroom so had to put all toiletries on the floor

Great room, comfortable bed, fine breakfast, no hot water :(

Great room, comfortable bed, fine breakfast, no hot water :(

Beautiful hotel, excellent service , immaculate

Beautiful hotel, excellent service , immaculate

Wonderful

Wonderful

Very comfortable room, nice decor, large en suite shower room with luxury toiletries

Very comfortable room, nice decor, large en suite shower room with luxury toiletries

Charming hotel. Friendly and helpful staff. Beautiful room,well appointed, spacious, new bathroom. Free parking steps away. Walkable to golf, shopping, Cathedral ruins and restaurants.

Charming hotel. Friendly and helpful staff. Beautiful room,well appointed, spacious, new bathroom. Free parking steps away. Walkable to golf, shopping, Cathedral ruins and restaurants.

Staff was very friendly and helpful. Very spacious and luxurious rooms!!

Staff was very friendly and helpful. Very spacious and luxurious rooms!!

Clean, comfortable, street level a bit noisy bot not bad. Good breakfast.

Clean, comfortable, street level a bit noisy bot not bad. Good breakfast.

Service was great, room was spacious and clean and amenities were just what we needed. Perfect for visiting a friend at the university and central for shops, restaurants and all of the sights.

Service was great, room was spacious and clean and amenities were just what we needed. Perfect for visiting a friend at the university and central for shops, restaurants and all of the sights.

Beautiful boutique hotel, great location, excellent facilities and friendly staff.

Beautiful boutique hotel, great location, excellent facilities and friendly staff.

We loved the location…Bedroom was amazing…we only seen two members of staff in the hotel on our stay but they were great..we were very disappointed the restaurant wasn’t opened,we got told it closed in 2022 and didn’t ever open again…. But breakfast was very good..we would definitely give the hotel a 5* but there was no atmosphere in the hotel very quiet nobody using the bar area…so it felt more like a 5*apartment…

We loved the location…Bedroom was amazing…we only seen two members of staff in the hotel on our stay but they were great..we were very disappointed the restaurant wasn’t opened,we got told it closed in 2022 and didn’t ever open again…. But breakfast was very good..we would definitely give the hotel a 5* but there was no atmosphere in the hotel very quiet nobody using the bar area…so it felt more like a 5*apartment…

They gave us a upgrade on arrival first class.This is our third stay great location no faults at all.

They gave us a upgrade on arrival first class.This is our third stay great location no faults at all.

Well located hotel with nice decor and lovely spa. We were shocked however to discover that all room key cards opened every room. We discovered this when a member of our party forgot her room name and accidentally opened someone else's. She checked and was able to open our room too. We raised it with a staff member who innocently confirmed that this was how room keys were programmed. I think it's completely unacceptable.

Well located hotel with nice decor and lovely spa. We were shocked however to discover that all room key cards opened every room. We discovered this when a member of our party forgot her room name and accidentally opened someone else's. She checked and was able to open our room too. We raised it with a staff member who innocently confirmed that this was how room keys were programmed. I think it's completely unacceptable.

Last minute decision to stay at the hotel whilst on a trip travelling across Scotland. We arrived around 4pm and were met with friendly staff and were promptly shown to our room. the whole hotel was beatufully deocroated and the room was super comfortable. Couple of maintenance issues such as door handle to the room coming away from the door and toiletries basket within the shower cubicle was not fully secured with the rawl plugs coming out of the wall. there was also no kettle in the room but should have been, did not ask for one as we did not want to use it for the short stay I am sure with how the rest of the service was this would have been rectified quickly had we contacted reception. No food that night in the restauraunt due to the chef being sick however staff were so apologetic and more than willing to help with recommendations and booking other locations. Room had individual toiletries and soap bar for hand washing meaning a lot of plastic waste, would have been better to have large bottles that can be refilled and liquid had soap to save wastage

Last minute decision to stay at the hotel whilst on a trip travelling across Scotland. We arrived around 4pm and were met with friendly staff and were promptly shown to our room. the whole hotel was beatufully deocroated and the room was super comfortable. Couple of maintenance issues such as door handle to the room coming away from the door and toiletries basket within the shower cubicle was not fully secured with the rawl plugs coming out of the wall. there was also no kettle in the room but should have been, did not ask for one as we did not want to use it for the short stay I am sure with how the rest of the service was this would have been rectified quickly had we contacted reception. No food that night in the restauraunt due to the chef being sick however staff were so apologetic and more than willing to help with recommendations and booking other locations. Room had individual toiletries and soap bar for hand washing meaning a lot of plastic waste, would have been better to have large bottles that can be refilled and liquid had soap to save wastage

Beautiful hotel. Friendly, helpful staff. Convenient location. Tip for Americans: When booking in these classic hotels, ask if they have air conditioning and an elevator. This hotel does not have either which wasn’t an issue for us but might have been a different time of the year.

Beautiful hotel. Friendly, helpful staff. Convenient location. Tip for Americans: When booking in these classic hotels, ask if they have air conditioning and an elevator. This hotel does not have either which wasn’t an issue for us but might have been a different time of the year.

Refurbished and stylish rooms. Customer service was excellent. Freshly prepared breakfast. Spa facilities an extra treat. Would stay again.

Refurbished and stylish rooms. Customer service was excellent. Freshly prepared breakfast. Spa facilities an extra treat. Would stay again.

The room was lovely, however it was very noisy as it faced onto a busy street.