A great experience, staff were so impressive, extremely helpful and welcoming. Room was great food was very good also. All in all a place I look forward to staying again.

The only suggestion I have is possibly a mini fridge in the family suite

The only suggestion I have is possibly a mini fridge in the family suite

Beautiful sea view.

Beautiful sea view.

Service on check in was good, staff were very welcoming and friendly. Toilet in the room did not flush, had to remove the lid to flush. Bed uncomfortable and mattress poor quality and far too hot. Pillows were very thin and flat, offering no neck support at all with no spares or alternatives in the room. Room was above the main bar area which was extremely noisy until it cleared at the end or the night. Patrons were allowed to smoke in the outside seating area which drifted up into the bedrooms above. The shower ran cold for about 5 minutes before the warm water finally came through. Breakfast was included and was very average. To be fair none of this was reported as it was a brief one night stay. That said I would not stay here again.

Service on check in was good, staff were very welcoming and friendly. Toilet in the room did not flush, had to remove the lid to flush. Bed uncomfortable and mattress poor quality and far too hot. Pillows were very thin and flat, offering no neck support at all with no spares or alternatives in the room. Room was above the main bar area which was extremely noisy until it cleared at the end or the night. Patrons were allowed to smoke in the outside seating area which drifted up into the bedrooms above. The shower ran cold for about 5 minutes before the warm water finally came through. Breakfast was included and was very average. To be fair none of this was reported as it was a brief one night stay. That said I would not stay here again.

The Richard Onslow is a nice property in a nice little town. However please review your parking. Locals use the parking spaces so there were none free consequently we ended up paying for parking and walking some way with our bags. When raised with the pub they asked the locals to move but by the time we got our car over someone had parked there again! I suggest if you know you have guests coming you cone the spaces off. We only booked based on parking.

The Richard Onslow is a nice property in a nice little town. However please review your parking. Locals use the parking spaces so there were none free consequently we ended up paying for parking and walking some way with our bags. When raised with the pub they asked the locals to move but by the time we got our car over someone had parked there again! I suggest if you know you have guests coming you cone the spaces off. We only booked based on parking.

Friendly staff, really large modern comfy warm room, excellent restaurant for dinner and breakfast. And it is a great, busy pub with a good selection of (proper) beers. Even the problem with a slow draining shower tray in the morning (reported and being dealt with) didn't dampen a really relaxing overnight stay. Will return next time we are anywhere in the area.

Friendly staff, really large modern comfy warm room, excellent restaurant for dinner and breakfast. And it is a great, busy pub with a good selection of (proper) beers. Even the problem with a slow draining shower tray in the morning (reported and being dealt with) didn't dampen a really relaxing overnight stay. Will return next time we are anywhere in the area.

Nice pub and hotel. The food was good and the room was spacious and comfortable. The bathroom shower was very small and enclosed. The staff were friendly and the location had a lot of shopping around it

Nice pub and hotel. The food was good and the room was spacious and comfortable. The bathroom shower was very small and enclosed. The staff were friendly and the location had a lot of shopping around it

Staff and service was welcoming, friendly and professional - spot on. Would highly recommend and will definitely stay here next time I am in the area. Congratulations to the team.

Staff and service was welcoming, friendly and professional - spot on. Would highly recommend and will definitely stay here next time I am in the area. Congratulations to the team.

A very comfortable 2 night stay, no major gripes at all - service and food was very good.Bar was quiet come bed time - some furniture could do with upgrading but thats a minor point given it was a great place to stay with easy access for Surrey Hills and South Downs.

A very comfortable 2 night stay, no major gripes at all - service and food was very good.Bar was quiet come bed time - some furniture could do with upgrading but thats a minor point given it was a great place to stay with easy access for Surrey Hills and South Downs.

very clean and friendly.

very clean and friendly.

Beautiful rooms, comfortable beds, good tea tray, very clean. Very impressed. Didn’t have breakfast as didn’t appear to have anything for the children who prefer cereals, croissants etc. adult menu looked good though.

Beautiful rooms, comfortable beds, good tea tray, very clean. Very impressed. Didn’t have breakfast as didn’t appear to have anything for the children who prefer cereals, croissants etc. adult menu looked good though.

This is a very special property which combines olde world charm with modern comfort, and is one of those rare places that exceeds your expectations. Staff are friendly and welcoming and the bar and restaurant charming and the room we stayed very spacious and comfortable. There was a good selection of real ales and the food outstanding; both my husband and I describing meal and particularly our starter (independently) as exquisite! Our thanks to everyone and in particular Gavin the chef. The only point we could think of for improvement was the signage for the car park.

This is a very special property which combines olde world charm with modern comfort, and is one of those rare places that exceeds your expectations. Staff are friendly and welcoming and the bar and restaurant charming and the room we stayed very spacious and comfortable. There was a good selection of real ales and the food outstanding; both my husband and I describing meal and particularly our starter (independently) as exquisite! Our thanks to everyone and in particular Gavin the chef. The only point we could think of for improvement was the signage for the car park.

We checked in quite late... upon arrival we were checked in seamlessly.. we stayed in room 6 which contained the smallest twin beds i have ever seen. The cost for such a small room is very over priced... i was charged over £100 but i had no choice as i attended an event that day. We woke up and checked out at 0630hrs as the bed was very uncomfortable and very small. Staff were extremely friendly and helpful but the cleansiness of the room was not to the best standard. We found dead bugs on the floor under the table and a long spider web hanging from the ceiling.

We checked in quite late... upon arrival we were checked in seamlessly.. we stayed in room 6 which contained the smallest twin beds i have ever seen. The cost for such a small room is very over priced... i was charged over £100 but i had no choice as i attended an event that day. We woke up and checked out at 0630hrs as the bed was very uncomfortable and very small. Staff were extremely friendly and helpful but the cleansiness of the room was not to the best standard. We found dead bugs on the floor under the table and a long spider web hanging from the ceiling.

The Richard is an amazing place to stay. It's a lovely old pub, serving high quality food, in the middle of a pretty village. Our room was the size of an apartment with parking just outside. Staff were really helpful. Nice extra touches like water, biscuits & hot chocolate. I'd love to go back.

The Richard is an amazing place to stay. It's a lovely old pub, serving high quality food, in the middle of a pretty village. Our room was the size of an apartment with parking just outside. Staff were really helpful. Nice extra touches like water, biscuits & hot chocolate. I'd love to go back.

Very accomodating at such short notice. The rooms were really nice and beds comfortable.

Excellent staff who looked after us really well - bar and dining room

Very accomodating at such short notice. The rooms were really nice and beds comfortable.

Excellent staff who looked after us really well - bar and dining room

We had a fantastic stay at The Richard Onslow. Lovely, clean, comfortable and spacious room, excellent food at both Breakfast and Dinner and all right in the middle of the beautiful village of Cranleigh with everything on the doorstep. Above all the service from the friendly, helpful staff was brilliant.