Lovely view from our room. We thoroughly enjoyed the outdoor bath. Buffet breakfast was amazing with a large variety of options. We stayed there for 2 nights and had two different kaiseki meals. We also loved how easy it was to get here from Kyoto station.

We didn't want to leave. Stayed for two nights and wished we had booked for longer. Amazing hospitality and amenities, we had a room with a private bath on the balcony. Kaiseki dinners were fabulous albeit slightly confusing with our minimal Japanese language skills, but the staff went out of their way to explain and help us have a great meal. Breakfasts were also good, and the shuttle bus to and from the train station was much appreciated.

We didn't want to leave. Stayed for two nights and wished we had booked for longer. Amazing hospitality and amenities, we had a room with a private bath on the balcony. Kaiseki dinners were fabulous albeit slightly confusing with our minimal Japanese language skills, but the staff went out of their way to explain and help us have a great meal. Breakfasts were also good, and the shuttle bus to and from the train station was much appreciated.

Amazing facilities and the staff cannot do enough for you, plus the breakfast buffet is delicious.

Amazing facilities and the staff cannot do enough for you, plus the breakfast buffet is delicious.

Service is very good. Thank you very much.

Service is very good. Thank you very much.

Awesome location, the dinner kaiseki set was delicious but a little bit expensive. It seems like a lot of locals were fishing at the lake right behind the hotel, so if you fish I'd recommend that you try

Awesome location, the dinner kaiseki set was delicious but a little bit expensive. It seems like a lot of locals were fishing at the lake right behind the hotel, so if you fish I'd recommend that you try

Room is clean. The onsenand sauna are beautiful and relaxing. Staffs are very helpful and polite. The drivers are very professional.

Room is clean. The onsenand sauna are beautiful and relaxing. Staffs are very helpful and polite. The drivers are very professional.

very very good

very very good

Nice hotel and excellent service.

Nice hotel and excellent service.

Toilet ventilation needs to improve

Toilet ventilation needs to improve

From the moment of pickup at the Ogoto Onsen station and dropoff, the service was flawless! Check-in is completed while seated in the lobby (rather than standing in queue) and many of the staff speak multiple languages. While the venue is slightly older, it is beautifully maintained and spotless. The 24 component kaiseki dinner is delicious and cheap considering the variety, gorgeous presentation and flavors. N.B. The kaiseki menu is only available in Japanese and even though I'm bilingual, I had a hard time explaining it for my fellow travellers. Google translator was also perplexed... If you have food restrictions or allergies, kaiseki is NOT for you! The breakfast buffet has lots of variety but some may find the smell of fish quite strong since it's grilled at the table. The onsen was recently renovated and now has new dry barrel sauna with great views. Benefit: it's open 24 hours so I was able to enjoy a private experience multiple times throughout the stay (N.B. the barrel sauna closes at midnight). The staff go out of their way to ensure everyone's comfort even when dealing with cultural differences, language barriers, multiple (sometimes unreasonable) and demands from international (and local) guests. #impressed While there are pricier and more traditional ryokans in Japan, we had a fabulously relaxing time at the Biwako Ryokusuitei and wish we could of stayed longer!

From the moment of pickup at the Ogoto Onsen station and dropoff, the service was flawless! Check-in is completed while seated in the lobby (rather than standing in queue) and many of the staff speak multiple languages. While the venue is slightly older, it is beautifully maintained and spotless. The 24 component kaiseki dinner is delicious and cheap considering the variety, gorgeous presentation and flavors. N.B. The kaiseki menu is only available in Japanese and even though I'm bilingual, I had a hard time explaining it for my fellow travellers. Google translator was also perplexed... If you have food restrictions or allergies, kaiseki is NOT for you! The breakfast buffet has lots of variety but some may find the smell of fish quite strong since it's grilled at the table. The onsen was recently renovated and now has new dry barrel sauna with great views. Benefit: it's open 24 hours so I was able to enjoy a private experience multiple times throughout the stay (N.B. the barrel sauna closes at midnight). The staff go out of their way to ensure everyone's comfort even when dealing with cultural differences, language barriers, multiple (sometimes unreasonable) and demands from international (and local) guests. #impressed While there are pricier and more traditional ryokans in Japan, we had a fabulously relaxing time at the Biwako Ryokusuitei and wish we could of stayed longer!

Very relaxing stay - a wonderful experience.

Very relaxing stay - a wonderful experience.

They provide shuttle bus at the train station. Look for a telephone station near the station exit of the train station. The hotel is very clean and stuff are friendly, and some of them speak English pretty well. Place is relaxing with many facilities, and food is very good. Highly recommended.

They provide shuttle bus at the train station. Look for a telephone station near the station exit of the train station. The hotel is very clean and stuff are friendly, and some of them speak English pretty well. Place is relaxing with many facilities, and food is very good. Highly recommended.

Great service and onsen

Great service and onsen

Beautiful hotel environment, staffs are very polite.

Beautiful hotel environment, staffs are very polite.

Our stay at this Hotel was good. Here is for a more romantic getaway or relaxation. Activities around the area are a bit too far from this Hotel and transportation is limited if you don't know the area well.

Our stay at this Hotel was good. Here is for a more romantic getaway or relaxation. Activities around the area are a bit too far from this Hotel and transportation is limited if you don't know the area well.

Excellent service, the staff is really nice, cleaning is excellent, amenities 10/10, everything was perfect, I want to go again!!

Excellent service, the staff is really nice, cleaning is excellent, amenities 10/10, everything was perfect, I want to go again!!

This was our first ryokan experience and we had an amazing time. The staff, rooms, amenities, and onsen were incredible. Would recommend!