Definitely will come back again. Great service and great staff.

Definitely will come back again. Great service and great staff.

This is a superb small hotel with wonderfully friendly, professional and helpful staff. A great oasis of calm and comfort.

This is a superb small hotel with wonderfully friendly, professional and helpful staff. A great oasis of calm and comfort.

hotel is clean n exclusive. service is good, a relaxing place for leisure

hotel is clean n exclusive. service is good, a relaxing place for leisure

The manager and all of the staff are gracious and welcoming. The property and grounds are well maintained and a relaxing oasis just on the edge of downtown Luang Prabang. The pool is large and swimmable but like most of the pools in town it is not as crystal clear as one would like. Overall, the property is delightful.

The manager and all of the staff are gracious and welcoming. The property and grounds are well maintained and a relaxing oasis just on the edge of downtown Luang Prabang. The pool is large and swimmable but like most of the pools in town it is not as crystal clear as one would like. Overall, the property is delightful.

Toui and the rest of the staff went out of their way to make sure we were happy at every turn. Great service, beautiful rooms, one of the best restaurants in Luang Prabang, and serious attention to detail make this property an excellent choice. We look forward to our next visit!

Toui and the rest of the staff went out of their way to make sure we were happy at every turn. Great service, beautiful rooms, one of the best restaurants in Luang Prabang, and serious attention to detail make this property an excellent choice. We look forward to our next visit!

"Free airport transfer (by request)" was not free. They tried to charge laundry fee for a "evening gown" for which I never asked for service (I was a male solo traveller).

"Free airport transfer (by request)" was not free. They tried to charge laundry fee for a "evening gown" for which I never asked for service (I was a male solo traveller).

This hotel is close to flawless. The staff are excellent, the facility pristine and quality superb. The only minor quibble is that it’s a few clicks out of town but they deal with this by having a number of courtesy cars at various times. I cannot speak of this facility more highly.

This hotel is close to flawless. The staff are excellent, the facility pristine and quality superb. The only minor quibble is that it’s a few clicks out of town but they deal with this by having a number of courtesy cars at various times. I cannot speak of this facility more highly.

We had a lovely honeymoon here at Luang Say. Love the architecture and the interior decor. Will definitely recommend this to all who are considering a luxury boutique hotel. We will come back!

We had a lovely honeymoon here at Luang Say. Love the architecture and the interior decor. Will definitely recommend this to all who are considering a luxury boutique hotel. We will come back!

Everything was perfect. Especially the mattress if the bed

Everything was perfect. Especially the mattress if the bed

Great hotel with friendly staff and nice pool!! Love the environment!!

Great hotel with friendly staff and nice pool!! Love the environment!!

The Luang Say Residence combines the luxuries of a top hotel with the charm and personal touch of staying in a boutique bed & breakfast. We loved it. Will definitely be back. Highly recommend this hotel.

The Luang Say Residence combines the luxuries of a top hotel with the charm and personal touch of staying in a boutique bed & breakfast. We loved it. Will definitely be back. Highly recommend this hotel.

Loved the staff at the hotel- very friendly and knowledgeable. It takes about 7 mins to get downtown by car or tuk tuk, but the staff helped with transportation. If you want to stay in the center this isn't the place, but we loved the calm and relaxing vibe and the fact that there is a bit more space.

Loved the staff at the hotel- very friendly and knowledgeable. It takes about 7 mins to get downtown by car or tuk tuk, but the staff helped with transportation. If you want to stay in the center this isn't the place, but we loved the calm and relaxing vibe and the fact that there is a bit more space.

Great and beautiful property. Breakfast is served in a very formal way and have very limited selection included in your pre-paid rate - any additional item is incredibly pricy. Breakfast needs to be rethought.

Great and beautiful property. Breakfast is served in a very formal way and have very limited selection included in your pre-paid rate - any additional item is incredibly pricy. Breakfast needs to be rethought.

Room is excellent, big and comfy. Con is the pool is right beside the busy road where you can hear a lot of noise and food/drinks really over priced.

Room is excellent, big and comfy. Con is the pool is right beside the busy road where you can hear a lot of noise and food/drinks really over priced.

This is an exceptional property where we stayed three nights at the end of our Laos holiday. The architecture is mock French-colonial. We had an upper floor Pioneer suite which was huge, and had everything you would really need. The pool is probably the biggest in LP, and because there are so few rooms, it never felt busy. The staff are super friendly, and nothing seemed too much for them. Breakfast - included in our room rate - was excellent as well. There are of course many luxury hotels to choose from in this town; and we researched many of them prior to booking here. Indeed we visited a few of them when we were there. I can honestly say that I still think we made the right choice. Just one small niggle (which I mentioned in their questionnaire): the drinks prices in particular, and the menu in general, were exorbitant. I can accept a reasonable markup, but when a Beer Lao (my benchmark for these things) is up to four times as much as some of the restaurants in town, I feel I have to take a principled stand, and not buy. No wonder nobody was buying anything to drink by the pool. The Luang Say's restaurant was empty most evening and consequently lacked ambiance. I just think the hotel needs to reconsider its pricing strategy. Such a shame really, and a real missed opportunity.

This is an exceptional property where we stayed three nights at the end of our Laos holiday. The architecture is mock French-colonial. We had an upper floor Pioneer suite which was huge, and had everything you would really need. The pool is probably the biggest in LP, and because there are so few rooms, it never felt busy. The staff are super friendly, and nothing seemed too much for them. Breakfast - included in our room rate - was excellent as well. There are of course many luxury hotels to choose from in this town; and we researched many of them prior to booking here. Indeed we visited a few of them when we were there. I can honestly say that I still think we made the right choice. Just one small niggle (which I mentioned in their questionnaire): the drinks prices in particular, and the menu in general, were exorbitant. I can accept a reasonable markup, but when a Beer Lao (my benchmark for these things) is up to four times as much as some of the restaurants in town, I feel I have to take a principled stand, and not buy. No wonder nobody was buying anything to drink by the pool. The Luang Say's restaurant was empty most evening and consequently lacked ambiance. I just think the hotel needs to reconsider its pricing strategy. Such a shame really, and a real missed opportunity.

Luang Say is located just outside the main town with its many restaurants,shops and temples. This was an advantage as there's a free shuttle and the hotel is such a quiet oasis with lovely gardens and wonderful pool, away from the bustle and noise especially as it was Chinese New Year. The manager Francis could not have been more helpful as were all the staff. Restaurant was lovely and food excellent, breakfast was complete and delicious.

Luang Say is located just outside the main town with its many restaurants,shops and temples. This was an advantage as there's a free shuttle and the hotel is such a quiet oasis with lovely gardens and wonderful pool, away from the bustle and noise especially as it was Chinese New Year. The manager Francis could not have been more helpful as were all the staff. Restaurant was lovely and food excellent, breakfast was complete and delicious.