Unprofessional staff (especially room service and front desk that does not even know what amenities are even available), and the bedding has mold stains. But the rest is great!

Unprofessional staff (especially room service and front desk that does not even know what amenities are even available), and the bedding has mold stains. But the rest is great!

Convenient location with good dining options. Staff were lovely and went the extra mile to make our stay memorable :)

Convenient location with good dining options. Staff were lovely and went the extra mile to make our stay memorable :)

Where customer service meets perfect ! Four Seasons Beijing requires a 6 Star rating. Property conditions, amenities, location and rooms are simply excellent. But service is outstanding, the type who would greet you by name while entering the lobby and remembering what everyone drinks at breakfast which for a family of five in a fairly big hotel requires quite some skills !

Where customer service meets perfect ! Four Seasons Beijing requires a 6 Star rating. Property conditions, amenities, location and rooms are simply excellent. But service is outstanding, the type who would greet you by name while entering the lobby and remembering what everyone drinks at breakfast which for a family of five in a fairly big hotel requires quite some skills !

Good appliances. Clean and comfy.

Good appliances. Clean and comfy.

Awesome place and recommended!

Awesome place and recommended!

Great location! You can take a nice walk or run along the river or the park close by. A few minutes drive can take you to Sanlitun where there are a lot of nice shops and restaurants.

Great location! You can take a nice walk or run along the river or the park close by. A few minutes drive can take you to Sanlitun where there are a lot of nice shops and restaurants.

awesome hotel. Nice staff

awesome hotel. Nice staff

Great staff

Great staff

It's such a pleasant stay, the staffs were extremely helpful and kind. Would definitely go back!

It's such a pleasant stay, the staffs were extremely helpful and kind. Would definitely go back!

Lovely stay, very nice rooms and staff.

Lovely stay, very nice rooms and staff.

Our stay at four seasons was great, all of the staff were so friendly and we were lucky to get a free upgrade to a bigger room with a bath tub looking out to the city. The facilities such as the pool, hot tub and sauna were well maintained and lovely to spend some of the evening in after a long day visiting some of the amazing sites. Turn down service was appreciated and also meant our bins were emptied twice a day. Shoutout to Chris from concierge who was knowledgeable and always helpful, even showing us to our taxi that we ordered via DiDi to make sure the driver would take us to the correct place (due to our language barrier). Overall great stay, would still recommend despite being a bit further out from the main sites.

Our stay at four seasons was great, all of the staff were so friendly and we were lucky to get a free upgrade to a bigger room with a bath tub looking out to the city. The facilities such as the pool, hot tub and sauna were well maintained and lovely to spend some of the evening in after a long day visiting some of the amazing sites. Turn down service was appreciated and also meant our bins were emptied twice a day. Shoutout to Chris from concierge who was knowledgeable and always helpful, even showing us to our taxi that we ordered via DiDi to make sure the driver would take us to the correct place (due to our language barrier). Overall great stay, would still recommend despite being a bit further out from the main sites.

Great experience

Great experience

This hotel met my expectation in line with the Four Seasons level.

This hotel met my expectation in line with the Four Seasons level.

first of all, the hotel team was superb! i been to 14 countries in the last 3 years and been in many hotels and i have not received the customer service your staff gave me! from the entrance to the room service everyone has an amazing beautiful attitude to help all the guest. in the front counter Leo, Yvy , Ann and Leon were incredibly help full with a beautiful smile all the time they made my stay for my birthday unforgettable and help me with all my questions and needs everyday of the 4 nights i was there from 4/17/24 to 4/21/24 . This type of service makes your facility the four seasons hotel enjoyable and i will most definitely RECOMMEND to anyone i talk to . I live in Miami and i could not way to come back to stay at the four seasons in Beijing. Thanks to your team i had my best Birthday vacations ever…..🙏💥🇨🇳

first of all, the hotel team was superb! i been to 14 countries in the last 3 years and been in many hotels and i have not received the customer service your staff gave me! from the entrance to the room service everyone has an amazing beautiful attitude to help all the guest. in the front counter Leo, Yvy , Ann and Leon were incredibly help full with a beautiful smile all the time they made my stay for my birthday unforgettable and help me with all my questions and needs everyday of the 4 nights i was there from 4/17/24 to 4/21/24 . This type of service makes your facility the four seasons hotel enjoyable and i will most definitely RECOMMEND to anyone i talk to . I live in Miami and i could not way to come back to stay at the four seasons in Beijing. Thanks to your team i had my best Birthday vacations ever…..🙏💥🇨🇳

it was a nice hotel

it was a nice hotel

Excellent service and very friendly staff. Several restaurants to choose from including a hotel top Italian restaurant in Beijing. There’s also a very nice Chinese restaurant in the hotel, but we didn’t have a chance to try it this time. I really like that there is a hair salon in the hotel with experienced hairdressers. Hair salon pricing was also fair. I noticed they also do nails and lashes. My husband and I enjoyed our stay very much.

Excellent service and very friendly staff. Several restaurants to choose from including a hotel top Italian restaurant in Beijing. There’s also a very nice Chinese restaurant in the hotel, but we didn’t have a chance to try it this time. I really like that there is a hair salon in the hotel with experienced hairdressers. Hair salon pricing was also fair. I noticed they also do nails and lashes. My husband and I enjoyed our stay very much.