It was my anniversary so my wife and I wanted to stay out of town at a nice hotel. The pictures made the place look good. I didn't even make it to the check in. First this place is a motel not a hotel. It allows low income housing(which is fine if you are aware of this). I know this because I asked one of the tenants that was lounging Infront of the building. The place looks like a prison block from the side view. Weed is legal in NY but most hotels will designate a smoking area or won't permit it on the property. Anything goes here. If I was alone on business I would of stayed but I don't recommend staying for a special occasion or with children. I asked for a refund because this place is not as advertised but it's looking like that isn't going to happen.

It was my anniversary so my wife and I wanted to stay out of town at a nice hotel. The pictures made the place look good. I didn't even make it to the check in. First this place is a motel not a hotel. It allows low income housing(which is fine if you are aware of this). I know this because I asked one of the tenants that was lounging Infront of the building. The place looks like a prison block from the side view. Weed is legal in NY but most hotels will designate a smoking area or won't permit it on the property. Anything goes here. If I was alone on business I would of stayed but I don't recommend staying for a special occasion or with children. I asked for a refund because this place is not as advertised but it's looking like that isn't going to happen.

Very nice hotel but location was not in a convenient part of town. Seems the area will eventually develop.

Would have given 5 stars but the shower water was luke warm at best and the shower head was broken.

Would have given 5 stars but the shower water was luke warm at best and the shower head was broken.

Nice property convenient to everything in Syracuse (provided you have a car).

Nice property convenient to everything in Syracuse (provided you have a car).

Our first time And we really enjoyed our stay. Staff was friendly, courteous and very knowledgeable of the property and surrounding area. We will be back

Our first time And we really enjoyed our stay. Staff was friendly, courteous and very knowledgeable of the property and surrounding area. We will be back

location

location

Room was large and comfortable. The woman who checked us in was truly on of the nicest people! Thanks so much

Room was large and comfortable. The woman who checked us in was truly on of the nicest people! Thanks so much

My kids favorite part about staying in a hotel is the pool. The pool at this hotel was freezing, my kids could barely stay in there longer than 10 minutes. There were also little ants crawling alongside the pool from one end to the next and a dirty random sock in the lounge chair. The staff at the front desk were great but not happy with the pool situation and also we could hear the toilet flush in the room above us..walls were paper thin. I wouldn't stay at this hotel again, also due to the location and not much being in walking distance.

My kids favorite part about staying in a hotel is the pool. The pool at this hotel was freezing, my kids could barely stay in there longer than 10 minutes. There were also little ants crawling alongside the pool from one end to the next and a dirty random sock in the lounge chair. The staff at the front desk were great but not happy with the pool situation and also we could hear the toilet flush in the room above us..walls were paper thin. I wouldn't stay at this hotel again, also due to the location and not much being in walking distance.

Not my first time here. Great service all around

Not my first time here. Great service all around

Great set up. We brought our two dogs, who were very welcome. Had a drink at the bar and a convenient breakfast. Room was large, but was comfortable. Definitely would stay shain

Great property! We will definitely stay there again.

Great property! We will definitely stay there again.

Awesome stay

Awesome stay

Clean , quiet and kind staff

Clean , quiet and kind staff

Great stay. Very casual and hip vibe. Room was very comfortable and nicely laid out. Convenient location if with a car and very close to Uber waiting points, so never a long wait.

Great stay. Very casual and hip vibe. Room was very comfortable and nicely laid out. Convenient location if with a car and very close to Uber waiting points, so never a long wait.

Nice place. Easy to get to and close to the mall.

Nice place. Easy to get to and close to the mall.

I like the pool table in the lobby.

Family of four, booked two Queen beds - were given two double beds and told they don’t have Queen beds. Ventilation system is crazy loud and hard to fall asleep to. Purchased breakfast for four, given vouchers for only two. Very modern design and pretty lobby area, good location. Free coffee and fruit in lobby.

I like the pool table in the lobby.

Family of four, booked two Queen beds - were given two double beds and told they don’t have Queen beds. Ventilation system is crazy loud and hard to fall asleep to. Purchased breakfast for four, given vouchers for only two. Very modern design and pretty lobby area, good location. Free coffee and fruit in lobby.