My wife and I really enjoyed our stay at Element Hotel in Baton Rouge. Jennifer, who waited on us was absolutely amazing! I wasn’t feeling well and we arrived at 11:00am and no rooms were clean and avatar that time. Jennifer, after talking to the person over housekeeping, was able to get us in a room for an early check-in. While we waiting for a room, we watched football in the nice sitting area with a large screen TV. Jennifer came to check on us several times and she even offered us a pastry and a drink. She also got me a cup of ice and microwaved some soup that I had brought with me. She’s a “Rockstar” in customer service…probably the best we’ve ever seen. I would hire her in a second if given the opportunity. She is definitely an asset to your company.

My wife and I really enjoyed our stay at Element Hotel in Baton Rouge. Jennifer, who waited on us was absolutely amazing! I wasn’t feeling well and we arrived at 11:00am and no rooms were clean and avatar that time. Jennifer, after talking to the person over housekeeping, was able to get us in a room for an early check-in. While we waiting for a room, we watched football in the nice sitting area with a large screen TV. Jennifer came to check on us several times and she even offered us a pastry and a drink. She also got me a cup of ice and microwaved some soup that I had brought with me. She’s a “Rockstar” in customer service…probably the best we’ve ever seen. I would hire her in a second if given the opportunity. She is definitely an asset to your company.

Clean friendly. Like the tea time

Breakfast was amazing! So many options! Pool was great :)

Breakfast was amazing! So many options! Pool was great :)

Easy check in and access from major raodways

The staff was courteous and kind! The property is well maintained, will definitely be my go to hotel when visiting my daughter who attends LSU.

This hotel was very clean. The staff was very helpful with the exception of one evening desk worker who didn’t feel the need to help fix the coffee maker, “that’s only a supervisor job” she said. The next morning the friendly desk worker from Peru was more than happy to help fix the coffee machine. so we can have a nice cup coffee with our breakfast. The breakfast was very good and abundant of choices. The room was very clean and comfortable with a fully stocked kitchenette. The surrounding area was very safe and the parking area was monitored with cameras. Our only complaint is one evening there was a lot of noise coming from the parking area. Some guests brought their party back to the hotel and no one on the evening crew put a stop to it.

Everything was great. Staff was wonderful. Just odd that there’s no ice on each floor

Everything was great. Staff was wonderful. Just odd that there’s no ice on each floor

I have stayed in this property multiple times. And Booked the same room multiple times. I have NEVER been placed in a room without a Kitchenette. I have very strict Dietary restrictions and chose this property for that reason. I have booked the King room several times, but THIS time, when i checked in, I was placed in a non updated room near the staircase on the 5th floor that had no kitchenette of any kind. Standard hotel fridge and microwave. When I asked about it, I was told very curt and rudely that "You selected a room without one". EVERY listing on Hotels.com has one for this property on the photos. If I could give 0 stars I would. I intend to leave this review on all major review site. I was toild "You used a 3rd party, nothing we can do". Stayed at Home2Suites down the road, GREAT Property and staff. And Kitchenette.

I have stayed in this property multiple times. And Booked the same room multiple times. I have NEVER been placed in a room without a Kitchenette. I have very strict Dietary restrictions and chose this property for that reason. I have booked the King room several times, but THIS time, when i checked in, I was placed in a non updated room near the staircase on the 5th floor that had no kitchenette of any kind. Standard hotel fridge and microwave. When I asked about it, I was told very curt and rudely that "You selected a room without one". EVERY listing on Hotels.com has one for this property on the photos. If I could give 0 stars I would. I intend to leave this review on all major review site. I was toild "You used a 3rd party, nothing we can do". Stayed at Home2Suites down the road, GREAT Property and staff. And Kitchenette.

Love how clean this place is and I love the gym. Very modern looking

Love how clean this place is and I love the gym. Very modern looking

A bit off the beaten path. (According to Google Map) (in the daylight looks like an easier route) Appears the area is trying to build a road closer to the interstate. Hotel is new. Night staff was a little standoffish at first. Seemed to be overworked. She was pulling back to back shifts. After she warmed up, she was fabulous! 24 hour coffee stand in lobby Herbal teas from 7-10am/pm. She hadn't had a chance to put them away by 11pm and we enjoyed the last of the herbal teas!!! Had honey, agave syrup and other sweeteners in a beautiful set up. Very classy. We did not get to the pool, ours was just a quick overnight stay. Looked nice, gym looked nice. Room was beautiful no carpet, which is nice. Awesome bed. Linens had odd odor, wasn't a bad odor, just a weird laundry odor. Random hotel at good price and will definitely use Elements again. Breakfast was okay the day we left. No one there to make omelets like we read about. Get to breakfast EARLY, ran out of food. Pet friendly. however, WEBSITE needs to TELL US there is a large fee!!!!!!!! If I had known about that fee, we would HAVE NOT stayed there. We will stay but not with our dog with us. Paying a $100 pet fee is absolutely ridiculous. 8/10 because of pet fee and limited breakfast.

A bit off the beaten path. (According to Google Map) (in the daylight looks like an easier route) Appears the area is trying to build a road closer to the interstate. Hotel is new. Night staff was a little standoffish at first. Seemed to be overworked. She was pulling back to back shifts. After she warmed up, she was fabulous! 24 hour coffee stand in lobby Herbal teas from 7-10am/pm. She hadn't had a chance to put them away by 11pm and we enjoyed the last of the herbal teas!!! Had honey, agave syrup and other sweeteners in a beautiful set up. Very classy. We did not get to the pool, ours was just a quick overnight stay. Looked nice, gym looked nice. Room was beautiful no carpet, which is nice. Awesome bed. Linens had odd odor, wasn't a bad odor, just a weird laundry odor. Random hotel at good price and will definitely use Elements again. Breakfast was okay the day we left. No one there to make omelets like we read about. Get to breakfast EARLY, ran out of food. Pet friendly. however, WEBSITE needs to TELL US there is a large fee!!!!!!!! If I had known about that fee, we would HAVE NOT stayed there. We will stay but not with our dog with us. Paying a $100 pet fee is absolutely ridiculous. 8/10 because of pet fee and limited breakfast.

The room was very clean and bed was comfortable.

The room was very clean and bed was comfortable.

Very nice accommodations. Well worth the money spent. Very clean, comfortable bed. Will stay again.

My family and i enjoyed our stay. All of the staff were very pleasant.

My family and i enjoyed our stay. All of the staff were very pleasant.

A nice spacious hotel communal areas and the room. Great friendly and competent staff. We will come again.

A nice spacious hotel communal areas and the room. Great friendly and competent staff. We will come again.

Road construction on one side

Road construction on one side

My wife and I will stay here each time we come to Baton Rouge. Wonderful staff and always a great night sleep.

Check in was the WORST experience I've ever had at a hotel but the hotel itself is beautiful and clean

Check in was the WORST experience I've ever had at a hotel but the hotel itself is beautiful and clean

Place is clean, stair ways are starting to fall apart and there was a few staples loose on the floor. Ladies at front desk are very friendly and the Spanish lady is a sight for sore eyes. Love this place

Place is clean, stair ways are starting to fall apart and there was a few staples loose on the floor. Ladies at front desk are very friendly and the Spanish lady is a sight for sore eyes. Love this place

Good hotel, Good amenities. Very modern and nice. All of the little extras that they provide are awesome. The only thing that absolutely ruined this Location is the staff. Grumpy, unhappy, unhelpful. When you check in the desk clerk is more annoyed that you’re there because she had to get up from the living room area watching TV to check you in. If you like Elements like we do, just skip the one in Baton Rouge. Also, the carpets in the hallways need to be cleaned.

Good hotel, Good amenities. Very modern and nice. All of the little extras that they provide are awesome. The only thing that absolutely ruined this Location is the staff. Grumpy, unhappy, unhelpful. When you check in the desk clerk is more annoyed that you’re there because she had to get up from the living room area watching TV to check you in. If you like Elements like we do, just skip the one in Baton Rouge. Also, the carpets in the hallways need to be cleaned.