Beautiful resort with excellent staff and delicious dining!

Great hotel, wonderful customer service. The staff is excellent, kind, and very professional. The beach and the pool is awesome. Only 5 minutes from the airport, 10 minute motorbike or cab ride to the major city. I will definitely be coming back to this hotel

Great hotel, wonderful customer service. The staff is excellent, kind, and very professional. The beach and the pool is awesome. Only 5 minutes from the airport, 10 minute motorbike or cab ride to the major city. I will definitely be coming back to this hotel

Had an amazing time staying at Sol by melia, phu quoc. We booked the superior room with pool access and it was beautiful. The staff are so friendly and respectful. They deserve a good review and everything more. We requested late check out and even got it without no hesitation (given that there was no one checking in our room afterwards.) Wish we could stay longer but we have to go. Thank you Sol by melia for welcoming us and being excellent hosts.

Had an amazing time staying at Sol by melia, phu quoc. We booked the superior room with pool access and it was beautiful. The staff are so friendly and respectful. They deserve a good review and everything more. We requested late check out and even got it without no hesitation (given that there was no one checking in our room afterwards.) Wish we could stay longer but we have to go. Thank you Sol by melia for welcoming us and being excellent hosts.

Very happy with my stay this time

Very happy with my stay this time

Excellent customer service, and private beach location.

Excellent customer service, and private beach location.

Super quiet chilled hotel and the staff are all so polite

Super quiet chilled hotel and the staff are all so polite

Lobby hardly have any AC running, it was pretty hot during the month of May ,reception was ok , not much services around resort ,

Lobby hardly have any AC running, it was pretty hot during the month of May ,reception was ok , not much services around resort ,

Excellent

Excellent

Overall, for the price we payed it was fine. A bit old hotel, the breakfast is the same every day so if you are staying there for longer period it might get boring. It was nice that they have provided big 10l bottle for refill of the water - which is definitely needed for the hot and humid weather

Overall, for the price we payed it was fine. A bit old hotel, the breakfast is the same every day so if you are staying there for longer period it might get boring. It was nice that they have provided big 10l bottle for refill of the water - which is definitely needed for the hot and humid weather

Decent hotel for the price

Decent hotel for the price

They lost one of my bags at the bell hop, they didn’t communicate the amenities they offered I had to ask about everything (free shuttle to airport) that breakfast was included in my stay, they told me to wait in the lobby for one of my tours which was incorrect and I missed it and had to wait three hours for the next one, my birthday occurred during my stay it was the only hotel I’ve ever stayed at that didn’t recognize my birthday in some way during my stay, they seemed very disorganized,

They lost one of my bags at the bell hop, they didn’t communicate the amenities they offered I had to ask about everything (free shuttle to airport) that breakfast was included in my stay, they told me to wait in the lobby for one of my tours which was incorrect and I missed it and had to wait three hours for the next one, my birthday occurred during my stay it was the only hotel I’ve ever stayed at that didn’t recognize my birthday in some way during my stay, they seemed very disorganized,

Our stay at the hotel, particularly in the junior suite, provided a mixed experience. While the overall aesthetic of the hotel leaned towards the dated side, it was tolerable. The staff was friendly and professional, which was certainly appreciated. The hotel has one pool and a few small ones that they count as second. Unfortunately, on the first day, we noticed that our swimwear started turning yellow and green, after spending time in the pool. We brought this issue to the attention of the reception staff, and they offered to dry clean it which did not help and it ruined our clothes. After the second day, this kept happening bringing further disappointment and damaging the clothing. We had to stay away from the pool. Upon inquiry, the hotel staff attributed the issue to the presence of copper in their pool chemicals Disappointingly, the hotel's response to our predicament fell short of expectations. Their goodwill gesture, limited to a complimentary dinner, felt inadequate and failed to address the tangible loss we incurred due to the damaged clothing. Adding to our disappointment, we found the cleanliness standards within our room to be poor. Of particular concern was the condition of the Nespresso coffee machine, which had a brownish-green grime. This unhygienic sight deterred us from using the machine. The issue with the facilities and the lack of effective resolution left a bitter taste. We hope that this feedback will prompt necessary improvements.

Our stay at the hotel, particularly in the junior suite, provided a mixed experience. While the overall aesthetic of the hotel leaned towards the dated side, it was tolerable. The staff was friendly and professional, which was certainly appreciated. The hotel has one pool and a few small ones that they count as second. Unfortunately, on the first day, we noticed that our swimwear started turning yellow and green, after spending time in the pool. We brought this issue to the attention of the reception staff, and they offered to dry clean it which did not help and it ruined our clothes. After the second day, this kept happening bringing further disappointment and damaging the clothing. We had to stay away from the pool. Upon inquiry, the hotel staff attributed the issue to the presence of copper in their pool chemicals Disappointingly, the hotel's response to our predicament fell short of expectations. Their goodwill gesture, limited to a complimentary dinner, felt inadequate and failed to address the tangible loss we incurred due to the damaged clothing. Adding to our disappointment, we found the cleanliness standards within our room to be poor. Of particular concern was the condition of the Nespresso coffee machine, which had a brownish-green grime. This unhygienic sight deterred us from using the machine. The issue with the facilities and the lack of effective resolution left a bitter taste. We hope that this feedback will prompt necessary improvements.

Though bit old, it was quite good and appropriate for its price.

Though bit old, it was quite good and appropriate for its price.

Very quiet. (Too much elevator music…!). Great food.

Very quiet. (Too much elevator music…!). Great food.

Very clearn, safe, fresh air and food. I really satisfied at here

Very clearn, safe, fresh air and food. I really satisfied at here

Solid place if you just want to lay by the pool or beach. It’s far away from everything else though and the bed was uncomfortable as they put two doubles together to form a queen. They need to get new mattresses as this is why I won’t be back.

Solid place if you just want to lay by the pool or beach. It’s far away from everything else though and the bed was uncomfortable as they put two doubles together to form a queen. They need to get new mattresses as this is why I won’t be back.

I recently had a delightful stay at this hotel resort. The cleanliness was impeccable, creating a serene and relaxing atmosphere. From spotless rooms to well-maintained common areas, the attention to cleanliness truly enhanced the overall experience. Highly recommended for a tranquil getaway!