All staff was really lovely and access to swimming pool was just a bonus. Also really happy with the breakfast and room service. Thank you so much 🙏

Good hotel lots of leisure facilities and entertainment . Varied menu options .

Good hotel lots of leisure facilities and entertainment . Varied menu options .

Really good stay and when got back from meal the evening entertainment was still going so was nice

Really good stay and when got back from meal the evening entertainment was still going so was nice

Good entertainment provide, eat Albert pub a couple of time which was great

Good entertainment provide, eat Albert pub a couple of time which was great

Stayed overnight in hotel as we had a theatre show booked in Torquay on Saturday. Arrived early and was able to check in and pay for parking in the car park. Reception looked good and they were very helpful. Used the lift as we had a small case and were on the 3rd floor. It took forever to arrive and then when it did it was Definitely an experience- wasn’t sure if it was going to break down with the noises it was making and although it said for 6 people I think four would have been a struggle, it was so small, old and dirty. Eventually got to room, whole hotel upstairs in need of a paint and spruce up, looks very tired and the some of our furniture looked old. The chair needed to go to the tip and was quite embarrassing. The room slopped down as I quess this is an old building but it did make me feel uneasy. No pressure in the shower so having a shower was a struggle and the towels were so small they did not cover all body. We did use the bar next door for drink and dinner which was good. There is a lot on offer to do and is obviously a very popular destination for tourists but I did feel lucky that we were only booked in for one night as we would not be wasting any more money. Such as shame as they have a good business there just need to spend some of the takings making it better for the people who keep the business running. On a positive note breakfast was very good, however there is an additional charge as breakfast is not included in the price of the room.

Stayed overnight in hotel as we had a theatre show booked in Torquay on Saturday. Arrived early and was able to check in and pay for parking in the car park. Reception looked good and they were very helpful. Used the lift as we had a small case and were on the 3rd floor. It took forever to arrive and then when it did it was Definitely an experience- wasn’t sure if it was going to break down with the noises it was making and although it said for 6 people I think four would have been a struggle, it was so small, old and dirty. Eventually got to room, whole hotel upstairs in need of a paint and spruce up, looks very tired and the some of our furniture looked old. The chair needed to go to the tip and was quite embarrassing. The room slopped down as I quess this is an old building but it did make me feel uneasy. No pressure in the shower so having a shower was a struggle and the towels were so small they did not cover all body. We did use the bar next door for drink and dinner which was good. There is a lot on offer to do and is obviously a very popular destination for tourists but I did feel lucky that we were only booked in for one night as we would not be wasting any more money. Such as shame as they have a good business there just need to spend some of the takings making it better for the people who keep the business running. On a positive note breakfast was very good, however there is an additional charge as breakfast is not included in the price of the room.

Very dated and certain areas are not very clean esp games room.. Lack of respect from guests coming to breakfast in pyjamas.

Very dated and certain areas are not very clean esp games room.. Lack of respect from guests coming to breakfast in pyjamas.

Far too expensive for the condition of the building and standards of the rooms. Staff were extremely friendly, but this doesn’t outshine the fact that this hotel is outdated, unclean and poor value for money. Will not be staying again.

Far too expensive for the condition of the building and standards of the rooms. Staff were extremely friendly, but this doesn’t outshine the fact that this hotel is outdated, unclean and poor value for money. Will not be staying again.

Lovely place, could do with decorating in places but not desperate, excellent staff, amazing food, what we requested for the stay was exactly what we got, only downside, wheelchair lift wasn’t working (not hotels fault) shower trap hadn’t been cleaned and I prefer pillow case protectors which they didn’t have

The entertainment at night and the dsco are really amazing and also with the spa and gym are great.i just dont like the lift because it's too small and it took so long by waiting. But, some staff are nice and some are mean.but, i still enjoyed it more specifically the entertainment and the disco at night and the SPA & Gym.

Lovely place, could do with decorating in places but not desperate, excellent staff, amazing food, what we requested for the stay was exactly what we got, only downside, wheelchair lift wasn’t working (not hotels fault) shower trap hadn’t been cleaned and I prefer pillow case protectors which they didn’t have

The entertainment at night and the dsco are really amazing and also with the spa and gym are great.i just dont like the lift because it's too small and it took so long by waiting. But, some staff are nice and some are mean.but, i still enjoyed it more specifically the entertainment and the disco at night and the SPA & Gym.

Amazing, rooms were clean. The outside area was great for a day drink with friends. Evening entertainment was also great.

Amazing, rooms were clean. The outside area was great for a day drink with friends. Evening entertainment was also great.

Very friendly staff. Great pool. Beds very comfortable. Room basic but considering price, value for money.

Very friendly staff. Great pool. Beds very comfortable. Room basic but considering price, value for money.

Room was very dated, shower had no pressure so couldn’t wash hair. Lots of children running around the corridors.

Room was very dated, shower had no pressure so couldn’t wash hair. Lots of children running around the corridors.

The hotel was good staff very friendly. but the mattress was not the springs were sticking in your back.

The room was basic but spacious. No minibar in the room and the taps in the sink were not mixer taps so the kids had to wash their hands with cold. The food could have been better for vegetarians especially main meals. There was only ever 1 option or a jacket potato. Staff were amazing and the entertainment was great. The kids loved it, especially the evening disco. Soft play, bowling and the swimming pool were a hit. The hotel is a little dated and could do with a refurb but otherwise our stay was lovely. They made it special for Christmas with lots of mulled wine and miced pies for treats. We will defo be going back. Martin and Jude in the restaurant were especially great with the kids. Ella in the kids club was my daughters favorite.

The room was basic but spacious. No minibar in the room and the taps in the sink were not mixer taps so the kids had to wash their hands with cold. The food could have been better for vegetarians especially main meals. There was only ever 1 option or a jacket potato. Staff were amazing and the entertainment was great. The kids loved it, especially the evening disco. Soft play, bowling and the swimming pool were a hit. The hotel is a little dated and could do with a refurb but otherwise our stay was lovely. They made it special for Christmas with lots of mulled wine and miced pies for treats. We will defo be going back. Martin and Jude in the restaurant were especially great with the kids. Ella in the kids club was my daughters favorite.

enjoyed my stay staff was nice. Bed was comfy. Room was clean food was nice Jacuzzi was awesome swimming pool was nice would definitely stay here again and my partner enjoyed it and she wants to go back again

enjoyed my stay staff was nice. Bed was comfy. Room was clean food was nice Jacuzzi was awesome swimming pool was nice would definitely stay here again and my partner enjoyed it and she wants to go back again

Great place to stay with kids, plenty to keep them entertained

Great place to stay with kids, plenty to keep them entertained

Good

Good