Did not even sleep here at the end. Wood is rotten through l, window laches fell off. Lock on the door fell off room was unsure. Smell of mold.

Tried in vain to contact hotel to advise late arrival ignored emails when we did eventually get through on phone apparently no English was understood which seemed pointless so we missed booking in also when we went for 2nd day of stay we were told our room had been re sold and they had no room for us. Still they did not respond to the numerous emails sent the day before

Tried in vain to contact hotel to advise late arrival ignored emails when we did eventually get through on phone apparently no English was understood which seemed pointless so we missed booking in also when we went for 2nd day of stay we were told our room had been re sold and they had no room for us. Still they did not respond to the numerous emails sent the day before

No WiFi as advertised

No WiFi as advertised

It was shut when we go there so had to find somewhere else to stay.

It was shut when we go there so had to find somewhere else to stay.

Hotel was CLOSED

Hotel was CLOSED

I have arrived at the hotel I have booked Expedia travel confirmation - Fri, 9 Feb. - (Itinerary # 7265487521140) The Sherwood Palm Hotel, Torquay BeachBelgrave Rd, 1, Torquay, and the hotel is closed to the public, I have paid for this booking and it has come out of my bank account and I am not able to get into the hotel they have turned me away. I am so angry, I want a refund of my £106.37 and compensation for the mistake you have make, I made this booking in September last year and no one had contacted me to say the hotel would be closed and no refund given and no one to tell me I would need to find another hotel

I have arrived at the hotel I have booked Expedia travel confirmation - Fri, 9 Feb. - (Itinerary # 7265487521140) The Sherwood Palm Hotel, Torquay BeachBelgrave Rd, 1, Torquay, and the hotel is closed to the public, I have paid for this booking and it has come out of my bank account and I am not able to get into the hotel they have turned me away. I am so angry, I want a refund of my £106.37 and compensation for the mistake you have make, I made this booking in September last year and no one had contacted me to say the hotel would be closed and no refund given and no one to tell me I would need to find another hotel

the room was so bad. the light was hanging off the toilet seat was loss there where holes in the wall window was smashed there was dust on wardrobe. the wardrobe door was hanging off the shelf was broken on the wardrode and bathroom shelf above the skin was hanging down the fire alarm went off at 3am for no reason partner went to see if everything wad ok and the manger was rude to her and said just it a fault in the system just go back bed will never stay here again.

the room was so bad. the light was hanging off the toilet seat was loss there where holes in the wall window was smashed there was dust on wardrobe. the wardrobe door was hanging off the shelf was broken on the wardrode and bathroom shelf above the skin was hanging down the fire alarm went off at 3am for no reason partner went to see if everything wad ok and the manger was rude to her and said just it a fault in the system just go back bed will never stay here again.

No breakfast option or bar. My room didn't have a TV remote. Staff were friendly but when I noticed the issues I couldn't find anyone as it was late.

No breakfast option or bar. My room didn't have a TV remote. Staff were friendly but when I noticed the issues I couldn't find anyone as it was late.

Stayed for over a month whilst waiting for a house move was very well looked after by staff always kept room clean and could have fresh towels when wanted, very close to beach and free parking also a little shop next door for essentials was a bonus 👍👍👍

Stayed for over a month whilst waiting for a house move was very well looked after by staff always kept room clean and could have fresh towels when wanted, very close to beach and free parking also a little shop next door for essentials was a bonus 👍👍👍

The manager was friendly and welcoming and I enjoyed my stay at the hotel.

The manager was friendly and welcoming and I enjoyed my stay at the hotel.

Very good for what you pay for. Decent size room, decent cleanliness. The hotel excels for it's location being a very short walk from the beach and town centre and the very good service.

Very good for what you pay for. Decent size room, decent cleanliness. The hotel excels for it's location being a very short walk from the beach and town centre and the very good service.

Very nice staff and helpful, free parking, access to town centre, beach, harbour by walking. Thanks for your hospitality.

Very nice staff and helpful, free parking, access to town centre, beach, harbour by walking. Thanks for your hospitality.

It’s a very nice and well priced hotel, I have stayed a couple of times now. Staff are very pleasant. They have a nice garden seating area to sit in.

It’s a very nice and well priced hotel, I have stayed a couple of times now. Staff are very pleasant. They have a nice garden seating area to sit in.

We only stayed for one night and basically slept here but nothing else. The hotel staff were friendly and kind enough. On first look, the hotel is a little older and run-down, but not terrible. The beds were comfortable, the room was cosy, but the bathroom was a bit of a shock to the system. When we arrived, there was water all over the bathroom floor and the toilet, no mirror was on the wall above the sink. It didn’t feel particularly clean, but for a cheap rate, you get what you pay for I suppose. It did what we needed, it was a place to rest our heads. I don’t think I would choose to stay here for a longer trip.

We only stayed for one night and basically slept here but nothing else. The hotel staff were friendly and kind enough. On first look, the hotel is a little older and run-down, but not terrible. The beds were comfortable, the room was cosy, but the bathroom was a bit of a shock to the system. When we arrived, there was water all over the bathroom floor and the toilet, no mirror was on the wall above the sink. It didn’t feel particularly clean, but for a cheap rate, you get what you pay for I suppose. It did what we needed, it was a place to rest our heads. I don’t think I would choose to stay here for a longer trip.

Thank you very much for are 2night stay I’m definitely coming again such lovely people very friendly

Thank you very much for are 2night stay I’m definitely coming again such lovely people very friendly

No Wi-Fi and bathroom layout not good for tall people. Sink to close to toilet for a tall person.

No Wi-Fi and bathroom layout not good for tall people. Sink to close to toilet for a tall person.

We opened the draw to find a empty whisky bottle I opened the draw below to find another empty whisky bottle . We pulled back the top sheet to find the bottom sheet with stains on . I went down to reception to tell them about the findings and they said sorry and replaced the sheet and took the bottles away. We asked for the wifi code only to find out we could not get wifi . After the details says wifi well not for my phone lap top or my wifes phone . In the morning we found out the shower not working cold then too hot . The bed was very old and uncomfortable. I know the room was cheap but we still should have the basics .CLEAN SHEETS TIDY ROOM AND A BED YOU CAN SLEEP ON and A SHOWER