I absolutely loved the property. The restaurant, Norita, was amazing and we loved the customer service. We had to use what’s app to communicate with the staff but they responded quickly so it was perfectly fine. Arthouse will be the place we stay whenever we travel to Tulum.

I absolutely loved the property. The restaurant, Norita, was amazing and we loved the customer service. We had to use what’s app to communicate with the staff but they responded quickly so it was perfectly fine. Arthouse will be the place we stay whenever we travel to Tulum.

Absolutely amazing service, beautiful property, pool Restoran with outstanding food. We were very pleased with everything.

Absolutely amazing service, beautiful property, pool Restoran with outstanding food. We were very pleased with everything.

Your stay was amazing...from check in to the end of our trip. We were in Jungle Luxury arthouse and it was absolutely the best accommodation we had so far. Staff was really friendly and helpful and Manuel at front desk was great,always ready to help with all questions and everything else we needed.Thank you for making our trip Manuel.We will be back soon again.

Your stay was amazing...from check in to the end of our trip. We were in Jungle Luxury arthouse and it was absolutely the best accommodation we had so far. Staff was really friendly and helpful and Manuel at front desk was great,always ready to help with all questions and everything else we needed.Thank you for making our trip Manuel.We will be back soon again.

The property itself is beautiful but the Arthouse complex has its flaws. For instance, we were a large group!of people staying in two residences and despite having the entire place practically to ourselves, we kept running out of hot water. We also ran out of toilet paper and were told by staff we had to supply our own.

The property itself is beautiful but the Arthouse complex has its flaws. For instance, we were a large group!of people staying in two residences and despite having the entire place practically to ourselves, we kept running out of hot water. We also ran out of toilet paper and were told by staff we had to supply our own.

Arthouse was ABSOLUTELY GORGEOUS!! From the decor to the staff, my friends and had a great time! Would definitely go back !!

Beautiful, friendly staff, food could be better, but margaritas are spectacular

Arthouse was ABSOLUTELY GORGEOUS!! From the decor to the staff, my friends and had a great time! Would definitely go back !!

Beautiful, friendly staff, food could be better, but margaritas are spectacular

Gorgeous property!! Feels like a 5 star resort! I felt very safe. The property is quiet and the main doors are always locked. The staff was friendly.

Gorgeous property!! Feels like a 5 star resort! I felt very safe. The property is quiet and the main doors are always locked. The staff was friendly.

More of an apartment stay in the new development/maze called Aldea Zama in town, this place is wonderful. The pool is beautiful. We felt like the only ones there, so we basically had a giant pool to ourselves. The staff is so nice. They'll speak to you in English if you want. It's so clean and comfortable. The A/C works so well, especially in that humidity. There were four of us (two couples) and there were two full bathrooms in our room. I don't fully understand the little pool on our balcony, but I appreciate it. There was a full kitchen with whatever you needed. They provided sparkling water and juice, but generally left us alone. So hospitable. I wouldn't have had it any other way. Parking on the street was plentiful. Bike rentals, however, are no longer free. Remember that since this is more of an apartment stay, they don't come in to clean up every day. Keep that in mind, and be a nice traveler.

More of an apartment stay in the new development/maze called Aldea Zama in town, this place is wonderful. The pool is beautiful. We felt like the only ones there, so we basically had a giant pool to ourselves. The staff is so nice. They'll speak to you in English if you want. It's so clean and comfortable. The A/C works so well, especially in that humidity. There were four of us (two couples) and there were two full bathrooms in our room. I don't fully understand the little pool on our balcony, but I appreciate it. There was a full kitchen with whatever you needed. They provided sparkling water and juice, but generally left us alone. So hospitable. I wouldn't have had it any other way. Parking on the street was plentiful. Bike rentals, however, are no longer free. Remember that since this is more of an apartment stay, they don't come in to clean up every day. Keep that in mind, and be a nice traveler.

The place is nice for Aldea Zama but if you work hard in the real world to spend money on vacation and hope that the people you give your hard earned money to will treat you the same way you acted to earn it, “Art” House is not the place to stay. The front desk woman and the manager Natalia were incredibly rude to the point of disgusting and seemed to have no understanding of who was the guest and who was the host and who was on holiday and who was at work. Accordingly I would never stay here again an don’t suggest anyone else does the same until the staff learns the art of treating their guests like guests respecting their time on holiday. But after my discussion with Natalia I don’t see that happening. This place sucks.

The place is nice for Aldea Zama but if you work hard in the real world to spend money on vacation and hope that the people you give your hard earned money to will treat you the same way you acted to earn it, “Art” House is not the place to stay. The front desk woman and the manager Natalia were incredibly rude to the point of disgusting and seemed to have no understanding of who was the guest and who was the host and who was on holiday and who was at work. Accordingly I would never stay here again an don’t suggest anyone else does the same until the staff learns the art of treating their guests like guests respecting their time on holiday. But after my discussion with Natalia I don’t see that happening. This place sucks.

Very nice apartment and very clean. A lot of noise from constructions in the local area. Mimimum 5 Km Tulum center and 5 Km to the beach, will recommend a car

Very nice apartment and very clean. A lot of noise from constructions in the local area. Mimimum 5 Km Tulum center and 5 Km to the beach, will recommend a car

Great place to stay. Loved all the space and super comfortable. The courtesy bikes were great and good to be half way between town and beach.

Great place to stay. Loved all the space and super comfortable. The courtesy bikes were great and good to be half way between town and beach.

My family stayed in a deco apartment and a jungle apartment. We preferred the deco apartment as it was more comfortable for a family with 2 small children. The deco apartment was on a single floor and the television was in the living area. The jungle apartment was on 2 floors (bedrooms upstairs) and the television was in the master bedroom. The organic bathroom amenities and the bed/bath linens were very nice, and the apartments were spotless. The staff was very pleasant and easy to reach once we were at the apartments. It was more difficult to reach staff when planning our stay although someone did always reply. We hope to return after the property is complete and the family swimming pool is built.

My family stayed in a deco apartment and a jungle apartment. We preferred the deco apartment as it was more comfortable for a family with 2 small children. The deco apartment was on a single floor and the television was in the living area. The jungle apartment was on 2 floors (bedrooms upstairs) and the television was in the master bedroom. The organic bathroom amenities and the bed/bath linens were very nice, and the apartments were spotless. The staff was very pleasant and easy to reach once we were at the apartments. It was more difficult to reach staff when planning our stay although someone did always reply. We hope to return after the property is complete and the family swimming pool is built.

The accomindations were good. A shout out to the front desk for making our stay a pleasure!

The accomindations were good. A shout out to the front desk for making our stay a pleasure!