I appreciate the idea behind the hotel, the ancient features, and its history.

I booked a room at this hotel because of its excellent reputation from my time living in London. I traveled a great distance, hoping to experience the same exceptional standards of cleanliness and luxury. Unfortunately, my hopes were not fulfilled. The carpets in both the hallway and the room were very dirty and stained, and it's not even winter yet they looked uncared for. Additionally, the bed sheets seemed unchanged, with strands of hair from the previous occupant on the pillow. Dust was widespread in the room, making me reluctant to even touch the phone. When I contacted the reception for help, I was put on hold immediately and never received a follow-up call. Luckily, I checked out the next day, but this situation is truly disappointing.

Tim Hortons a minute away walking

Not clean. Swimming pool area was dirty

location is convenient and beds are super comfy.

park beside the hotel in a private lot as the self park noted at check in is a sketchy lot

Large comfortable room ; great bathroom

Elevator not working but not a big issue

The beds were comfortable and the room was somewhat clean

There were a few stains on the bed skirt, one of the elevators was broken so it took a long time to get to our floor (we would have done the stairs but it was on the tenth floor and we had a kid with us) the hotel smelled like mould or strong chemicals when you first walk in (the lobby/pool area). There are no vending machines with snacks they only have pop machines and ice machines. There was no parking so we had to park a block away and pay for the parking which was an additional $15 per night.

Beautiful building, and excellent location. Friendly staff, and delicious buffet breakfast.

Parking was an issue. First to check in at 3pm but parking spaces were gone. Had to pay extra and walk to hotel.

Very very cleanly and perfect location to downtown and Budweiser gardens for events. Staff was very efficient to get through a large line of customers checking in as well as friendly.

everything especially the views