Place was amazing

Pay parking

Breakfast was good, beds and pillows were super comfortable. Anytime I asked for anything extra it was no hassle!

The parking lot is down the block, but not super far away

Close to stadium and restaurants

Spacious

The staff was very friendly and welcoming.

I wish the pool was a little bigger.

Everything

Staff was very friendly and very welcoming. I will stay there again.

The breakfast was good.

The parking lot was high price.

Loved the location, very quiet. Staff very friendly and helpful. The room was very clean and comfortable. Would definitely stay there again.

the location good, room large

they absolutely refused to give any receipt so basically I may not be refunded at job. they claim it is booking.com as third party case and the woman who was written on wall as Employee of the year said they will not help me with receipt. before I had conversation with hotel that they will however it seems one employee shift have no idea who else wrote and promised what

nice and clean

the fact that you have to pay for parking when you’re already paying for a room. it should come with parking.

great location

2 minute walk to the Alamodome. 5 minute walk to the Riverwalk. Staff was very friendly and helpful. Breakfast was filling with many options. Room was spacious and comfortable, especially the bed.

Nothingo

great location love the walking distance to Alamodome

over night staff was a little rude

it was very clean and staff was excellent. breakfast was amazing. overall a very pleasant experience! my go to whenever I visit San Antonio!

I loved everything!

Loved the location. Easy walk to the Alamodome and Riverwalk. Breakfast was great and staff were friendly and professional

Did not like paying $25 to park.

Staff were superb, from the welcome by reception team, the breakfast room staff and the delightful lady who ran the Social Evening bar. Customer service was exceptional from every staff member. The King Suite including its kitchen area was spacious and well equipped. All facilities were well maintained. The social evenings were a simple but delightful concept. The reception staff were so capable with great local knowledge. The hotel car parking fee [fixed for the duration of one's STAY rather than per day] was a very fair approach which other hotels could learn from.

The hotel was quite difficult to find by car. Specific instructions on the website for the final 2-3 blocks would have helped us find the hotel entrance.

Gloria is the epitome of excellent customer service.

Location is in a weird spot. Better signage on the initial arrival would have helped find this location quicker.

The room and location was perfect

Maybe better toilets.

Breakfast was great. Incredible staff. Clean and safe.

A bit of a walk from the main attractions but not ridiculous. The area obviously had been hit hard by COVID so there were limited amenities close by.

Literally everything was great..in love with this hotel.

The location was very good, within easy walking distance of downtown (the Riverwalk, Alamo). Breakfast was served hot with a variety of choices. I can't say enough about the staff - they were fantastic! It is a rare experience when the entire hotel team, from the maids, to the breakfast staff, to the front desk personnel are ALL so friendly and accommodating. Well done to the entire. team.

When we travel, we like to get rooms with a kitchen / kitchenette to reduce cost and for convenience. Therefore, it would be most useful to have salt / pepper available with the kitchen.