Nothing

My disgusting stay at Courtyard Chicago- Waukegan/Gurnee I reserved a room on August 12, 2024, for my son's Navy Graduation on 9/12/24, and I arrived to check in on 9/11/24. Upon our arrival at 1600 hrs, we were dismayed to find that the only available room was a handicapped one, a far cry from what we had expected. The room we were given was a far cry from the one advertised on their website, a clear case of misleading marketing. The bathroom had no ventilation fan, so whenever you showered, you had to open the door for 20 min before shaving or being able to put makeup on. Oh, and if someone had to take a number two, well, god help you if your significant other does nasty doozer in the toilet. You would be smoked out of the entire room. Oh my, I almost felt like a sick patient and was sleeping in a hospital room with, yes, a beautiful hospital-looking bathroom with a lovely metal mirror, very little light, multiple drains on the floor, and one right in the center of the bathroom. Thanks for skipping the ventilation fan installation at Courtyard Chicago—Waukegan/Gurnee. It made my stay an enjoyable experience, to say the least. Then, on day 3, Discovering dried blood on the comforter, just inches from my face, was a shocking and disturbing experience. It's appalling that I slept with someone else's bodily fluids so close to me. This is not the standard of cleanliness one would expect from a hotel like Courtyard Chicago- Waukegan/Gurnee. Oh, I almost forgot the supposed brand-new beds. Boy, do these beds look nice and comfy on their website? Nope, we had two queens on a box spring placed on the floor, and oh boy, it felt like I was sleeping on a concrete floor. This is about warning the public that this specific hotel is run by a bunch of cons and sheisters, which, none of the pictures they advertise do not resemble anything I saw or witnessed.

Clean, great location, if staying for Navy graduation they offer a discount, eat at the BBQ place down the street but get there early-they will run out of their top sellers. If staying for Navy graduation reroute to come in off the Bobby E Thompson Expwy-drives you right in, Buckley Road will be 2 lanes condensing down to one lane of chaotic desperate families gridlock!

Dramatically more expensive than other properties in the area.

Very nice

Everything was great

Was OK, but this place has seen better days.

Was a little overpriced.

Very easy to get to from the Navy recruitment training command. Very convenient for Walmart across the street, familiar, fast food, restaurants like raising canes and Starbucks right next to the hotel. Buffalo wild wings across the street from Walmart. They are in the process of renovating the hotel, which is in great need. It is very clean, but very worn.

They are remodeling, but the property was very worn, the elevator smelled like P.. Hopefully, with the remodel they will put tile in the elevator. 

Very close to the theme park. Lots of restaurants nearby

No microwave in our room. Didn’t know there was one by the ice machine.

Everything

Nothing

Close to our destination. Friendly greeter! Close to restaurants.

Room was dirty and had an bad odor. There was remodeling taking place.