Looks old and dirty.

First room had large mold/mildew stain on bathroom ceiling. It also smelled like old mop water was used to clean the bathroom. We asked to switch rooms. Next room was better but microwave was faulty.

The hotel is not in a tourist walking area, it is however conveniently located near DAL, and close enough to some touristy areas. We were there to alleviate our exhaustion after flights cancellations and tardiness. The staff was amazing, they even provided us with two toothbrushes and paste since our luggage was gone. The breakfast was very decent for a continental.

The location

Hotel was not cleaned. The building reeked of sewage as well as other smells. Blankets were ripped and smelled like smoke and did not smell clean

The beds where super comfortable

Nothing really

Terrible terrible place. - My room smelled like cigarettes even though I paid for a non-smoking room. - Their system mistakenly charged me for something that even the receptionist said she didn't know why it charged me. She promised I'd be refunded but it still isn't here. - They had this in-room AC that was no joke as loud as a car engine. If not for noise cancelling headphones I don't think I would've been able to sleep. - The sink water was coming out in drops. I eventually gave up and had to brush my teeth in the shower Just all around terrible. Genuinely pissed I wasted money on this place...

24 reception and breakfast friendly crew

Towels not changed and lights too bright at night, room smelled little like cold smoke

The room was large. There was an elevator. The hotel answered all of my messages ( we ended up checking in very late, 1 am the next morning for various reasons on my end). The bed had a pillow top. Plenty of pillows and towels. Very pretty crystal chandelier in the entry way of the hotel. Deluxe breakfast. The sausages were good, the eggs OK. A coffee machine to choose boldness of coffee or hot water for tea. Internet fast enough for me, but not fast enough for our son. The room was clean. Enough hot water. It was 6 minutes from Love Field-Dallas. Amazingly cold air conditioning. We had to turn it a little bit warmer.

We were never in a hotel with 3 sets of drapes. Outside drapes just for show, sheers that stay in the middle, and small opaque drapes to block the light from the parking lot and give you privacy. I figured it out, my son and daughter in law did not. They couldn't sleep with the parking lot light and changed clothes in the bathroom for privacy. Maybe at check in you could tell people about the drapes. The parking lot didn't seem large enough. There were a couple of old stains on the carpet. No fruit juices for breakfast.

I arrived early as I asked the staff at 9 am but unfortunately there were not employees at the reception. there was a long queeu, and the checking started at 4.30 pm one hour and half late. Everybody was complaining about that really unforgettable