Staff was super friendly! Location is easy to find along with so many shops to walk to near the hotel. The bar also serves food. We had the blt and hot wings both was fantastic. The cook was so nice to come meet us at the table and make sure everything was perfect.

everything was good

Clean Very friendly staff

Elevator wasn’t working

I had the tater tot bowl, which was absolutely delicious! The menu is a bit confusing though, as it indicates the option to add eggs, which I did not due to an egg allergy. When the bowl was brought to me with egg on it, I mentioned my egg allergy and the order was made again for me. The service and attitude received from the staff on Tuesday morning (10/24/23) was impeccable!

My only complaint is that the thermostat in my room (521) was set to 66 and the temp in the room stayed between 70 and 72, so it was a bit uncomfortable to sleep in.

The staff at the front desk were excellent!!

Shower pressure was terrible, took 5 minutes to get the soap out of my hair

Room was quiet and clean. Staff was courtesy.

Not knowing that there was a $20.00 a day parking fee. Paying the fee isn't the issue it was not knowing that there was a fee.

Location was great for touring the area. Rooms very clean good views good parking

Nothing

q staff was excellent, friendly and informative

not open enough hours

accessible to attractions

The location is great right across from the Yum Center. The staff was excellent. The room was beautiful and clean.

N/A

Close to everything.

It was perfect.

Location was great. We were here for a convention and the center was just around the corner. We were able to park our van and walk pretty much anywhere we needed to go. Everything was clean and the staff was very helpful and nice. Our room was a suite and was plenty big for the 5 of us to not feel on top of each other.

The noise from outside. This isn’t really a fault of the hotel but we were in a corner room that was at the intersection of the main non toll bridge onto downtown. They do supply complementary ear plugs for light sleepers though. Also I felt the $20 a day parking was a bit excessive when I was already paying $900 for a 4 day stay. This is probably a norm in the industry that we are not used to as we generally don’t stay in downtown areas when traveling but it just seemed a bit much to pay $80 for parking after already paying for the room.

Everything was perfect.

Nothing

The room was clean and the bathroom was spotless. The staff was very attentive and helpful. The room had an nice view and was quiet.

The Courtyard entrance was located on a busy street. There were several entrances in that small area and it was difficult to see where to turn in. we had to drive around the block several times. Another couple had the same experience. There is a painted sign above the entrance but it is very faded and I didn’t actually see it until the next day, there was a sign on the ground but but it was obscured by three trash cans. If maintenance would just repaint the sign with a bright color the problem could be eliminated.

The location was nice and the staff was very friendly and helpful.

It was so loud and a bit smelly. Our first room smelled very musty. The second one just smelled like potpourri. The room was also excessively loud well into the night as it was located on a very busy road with motorcycles racing.

location

Location location location

It was all good

The property was very clean and the front desk workers were awesome, especially the morning shift.

Breakfast is not free.

The Staff! The location and The bed was very comfortable.

No microwave in room. The shampoo, conditioner, and soap dispensers hard to read. The bar soap they provided was tiny. Lots of traffic noise… And I wish they provided breakfast.