The inside of the hotel is beautiful and clean. The rooms are spacious.

The only option for parking is valet at $38 per day.

Muy buena ubicación para recorrer el Downtown a pie, de noche hay algunos lugares para comer en la calle paralela. Buen acceso a las autopistas para quien va en auto. Muy cómodo y limpio, productos de baño de muy buena calidad, igual que las sábanas y toallas. Cafetera Keurig con cápsulas gratuitas y botellas de agua. Muy amplia habitación. Sólo faltó una frazada porque estuvo frío. Volvería

El hotel estaba en refacciones en el exterior, todo rodeado de caños y andamios, no se podía ver el edificio y las entradas estaban reducidas, fue lo único malo

The bed was very comfortable

The scaffolding over the windows and the window glass completely covered in splatters of cement meant we couldn’t even have our curtains open.

The hotel looked nice and our room were comfortable. I appreciated there were two restaurants and a coffee shop

The construction going on made it difficult to fully enjoy the hotel. Our bathroom door didn’t close at all. The gym didn’t have window and was very hot.

location, size of the room

Didn't appreciate the extra $30/day resort fee, would have like to now that at the time of booking. Water pressure was poor and that made for unsatisfied showering

The staff was helpful, the rooms were wonderful and the restaurant was excellent.

The scaffolding all over the building, but it was necessary for renovations.

The beds were nice food was good, bathroom is nice.

We should have been told the building was being redone and just opened. The water wasn’t hot the toilet wasn’t flushing correctly. Comfy beds but overall we should have known about it being worked on.

Parking is expensive

ok

Price

Location-homeless people

Breakfast fine.

One lift made little hassle.

Beautiful

Parking but renovations is in the works so I understand

Room ok.

The beds are not so good. 1 elevator was broken people could not get in.

the view and dinning area.

the elevators slack, parking lot not safe and small, no microwaves in room, and breakfast ends early.

The only thing good was the breakfast

The beds are the hardest mattresses I have ever slept on in my life, I thought it was just two box springs; no mattress. They charge 30$ a night for parking that is surrounded by homeless people and they walk through it all night long because of the bus stop. I thought my car was going to get broken into. It is WAY over priced, The room was small, and half the channels listed on the TV are not even available.

comfortable, good location, helpful staff specially the reception

they clean the room after 3 days

quit and good location.

they clean the room after 3 days

Great experience

Nothing

it was downtown close to the wedding venue

rundown .. only 1 elevator worked … the towels where cheap thin and rough… we got the bare minimum towels .. pillows uncomfortable and thick … coffee maker in room only came with 1 reg coffee and 1 decaf … usually you get 2 reg coffee … hot water took 10 min to get hot

Location was excellent! Ample parking (just avoid the drugged-up homeless people). Breakfast varied, but overall edible. Front staff was understanding of the chaotic situation during the remodeling process. The building is brilliant and historic but needs so much funding and work for it to be pleasurable.

One elevator worked (the other two were inoperable), then the remaining one got stuck with people in it. At one point, we had to take the service elevator. We changed our room three times (first, no hot water; second, no A/C; third had no phone, but whatever). The testing of the alarm system was a couple of hours with no notice, plenty of confusion, and did not know if it was real-world or a test. Had to take the stairs 18 floors down. Staff did not speak English, so that didn't help.

Location of hotel, bed was comfortable

No hot water, ac wasn't that great, bartender couldn't make a decent drink and you have to pay $30 a day to park in a lot that is questionable and is under construction. I wouldn't recommend it nor stay there again.

Great staff. Liked the vibe and the historic feel and look. Great complimentary breakfast each day.

There were some inconveniences and some genuine concerns. I addressed these with management and was satisfied with the resolution.

Ok, but eggs were not very good and the honeydew melon was not ripe enough. The bacon was delicious.

I already answered this question above. Also at check-in they should make it clear that housekeeping doesn’t come to the room each day.