Quieter air conditioning system

The Pink Hermit coffee. Comfy beds. Relaxing bath.

Hospitality, service, quality.

Pink Hermit needs to become a little more guest friendly.

Great location and beautiful hotel - lots of history to this hotel and it has been beautifully renovation. Has a traditional feel with service standards to match - good old fashioned personalised service. The staff are excellent and nothing is too much to ask of them. Great housekeeping team. Good value on the rates we got on Booking.com.

Really surprised that there is no coffee machine or tea kettle in the room so no way to make coffee or tea for yourselves in the morning. There is a cafe downstairs with free hot drinks for residents but you have to get up and dressed before your first hot drink of the day.

Beautiful, clean, fantastic staff

None

The room was luxurious. The staff goes beyond all expectations. Highly recommend.

Nothing.

Great location. Great staff and beautiful hotel. We will definitely visit again.

Outstanding staff, beautiful grand hotel

Noisier than expected outside given the distance from Broadway

Beautiful architecture, spacious rooms, excellent breakfasts.

No coffee making facilities in the rooms unless you have booked a suite!

historic, good location

very expensive

ambiance and location

N/A

Everything !! Room facilities …. No tea coffee making facilities … no hair/ makeup station Maids took our throw and bath robes and never replaced ….. it was a disgrace for the money … well dreadful full stop 🥲

beautiful building , great service and restaurants

one day the elevators weren’t working , which was an inconvenience