Novotel Rotorua Lakeside

3.8

Good(3,751 Reviews)

Hotel in Rotorua

4-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Centrally located on the shores of Lake Rotorua, Novotel Rotorua Lakeside features a restaurant, a fitness centre, a geothermal spa and hot pools.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Rotorua

Nearby attractions

Rotorua Canopy Tours | Zipline Experience

3.3 mi

Redwoods Treewalk

3.3 mi

Waiotapu Thermal Wonderland

27.1 mi

Te Puia - Rotorua, NZ

3.5 mi

Available Rooms

2 Double • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 441 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Novotel Rotorua Lakeside

$$$$

3.8

Good(3,751 Reviews)

Hotel in Rotorua

4-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Centrally located on the shores of Lake Rotorua, Novotel Rotorua Lakeside features a restaurant, a fitness centre, a geothermal spa and hot pools.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Rotorua

Nearby attractions

Rotorua Canopy Tours | Zipline Experience

3.3 mi

Redwoods Treewalk

3.3 mi

Waiotapu Thermal Wonderland

27.1 mi

Te Puia - Rotorua, NZ

3.5 mi

Available Rooms

2 Double • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 441 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

3.8

Good(3,751 Reviews)

100% verified reviews

3.8

Oct 2024

Great accommodation

Great location and amenities

there was food in our hallway from the moment we got there till we left. there were only two towels in the room even though we booked for 4 people. when we went to check out there was a lady standing behind the desk who would look at us but didn't acknowledge us at all so we had to wait for the other person to check in two others before we were served.

3.8

Oct 2024

Average, expensive for the room we had

Some of the staff were very helpful

Damaged furniture in rooms, carpets messy

3.8

Oct 2024

Highly recommended

Always clean and tidy

Great hosts on arrival and throughout the duration of my stay

3.8

Aug 2024

A good hotel that could easily become a great hot

Good location, handy to places to eat. Car parking near by and only a shirt walk into the CBD

Check in! Seemed slow with lots of time spent by staff looking at computer screens while I waited.

3.8

Aug 2024

Was awesome thanks, comfortable and clean.

The breakfast was amazing and kid friendly. The kitchen staff were very friendly too.

No pool or spa facility.

3.8

Aug 2024

Fantastic stay due to the pool being under maintenance we were offered buffet breakfast for the duration of our stay How

Everything

Nothing

3.8

Aug 2024

Not very clean

Good location

The bathrooms were filthy. Unsure how is a 4 star hotel with bathrooms like that. The more I looked the more I saw and the worse I felt. Booked this place for the pool. Then the pool was closed too.

3.8

Aug 2024

Good.

Location, staff and room were good.

No pool, no notification that this was under maintenance and nothing on the website to say its out of action. We only chose the place because of the thermal pools.

3.8

Aug 2024

Very disappointing!

The location and the lovely female chef, she was the only super friendly, helpful staff member we came across.

The pool was out of action and this was not disclosed before we booked. With two young kids this was the whole point of booking here. We then had to move hotels to find somewhere with a working pool. The staff were there to check you in and that was about all they were capable of. The lack of service was ridiculous, some serious training is required. The beds move as they are on wheels but I’m unsure why as they had clearly never been moved to vacuum under, yuck!!!! As you entered the room, the vent was falling down. All round disappointing. Won’t be going back.

3.8

Jul 2024

Highs and lows.

Location, bed, pillows, breakfast, restaurant recommendation (atticus finch rest was great!)

Wet bedding which took an hour to get replaced, under-resourced house keeping team at night (only 1 person, hotel very full). Tap ware throughout is old and manky. Shower curtain in a hotel of this price is low grade.

3.8

Jul 2024

Overall very good

Location

Need to pay parking

3.8

Jul 2024

Thoroughly enjoyed our stay soo warm and comfortable.

The room was comfortable it would of been better if their were more areas that are kid friendly. And to have specific parking for novetel customers only had to move vehicles late at night because the lake of car parks

Not knowing our room already had drawing on the wall and damages to the wall before we checked in, but I let the desk lady know of the damages which we did not do.. just I case they were to charge us for them.

3.8

Jul 2024

Will not come back to this Novetel again.

Nothing except the location. Good location for breakfast as well.

Worst hotel experience ever!! We stayed for three nights and both days our rooms were not serviced. Except the front desk manager guy (Connor I think), rest of the staff members were unfriendly and non supportive. Had terrible service for the morning breakfast too.

3.8

Jun 2024

古い施設だけど、サービス満点

spa, pool , private pool, restaurant, staff smiling

room is dirty

3.8

Apr 2024

Good location for our purpose of meeting up with friends.

Great location close to lake and restaurant area.

Facilities quite dated. Old bathroom fittings - switch from bath to shower didn’t work.

3.8

Apr 2024

Perfect Location and beautiful facilities.

I especially liked that the washing machine and drying machine were free to use. The location is perfect to either walk around the lake or go to the "eat street" food location. Parking is manageable if you have a hire car. - you can either park on the street for free if there is a spot or pay $15 a day in their parking facility. We parked on the street both days we were there and it was fine.

Our only complaint is that the coffee/tea cups were way too small. You need to stock the rooms with mugs.

3.8

Apr 2024

Très bon séjour à Rotorua

L’emplacement, l’accueil, la disponibilité du personnel, les conseils et dépliants à disposition à l’accueil

3.8

Apr 2024

Very disappointing!!!

Location

Service was poor. Facilities outdated. Staff not helpful. Price was way too much for what you get.

3.8

Apr 2024

Local aprazível com boa estrutura e excelente localização.

Localização. Estrutura. Restaurante. Espaço recepção. Limpeza.

3.8

Apr 2024

Comfortable stay, property needs upgrade. Very Slow check-in

The room was comfortable and the location was awesome. Staff were very friendly

The property needs some upgrade. The carpets, curtains, lobby all where too tired. The bathroom fitting while functional looks from the 80's or 90's. Check in process was slow, got the room after couple of hours from check in time.

3.8

Mar 2024

Relaxing and just what we needed.

Friendly staff. Clean environment. Good facilities. Located near the waterfront but with Eat Street very closeby.

no down side.

3.8

Mar 2024

Worth the value. Central with amazing veiws.

Tidy room amazing views of the lake. Central to city centre. Large fridge. Would return.

Carpet and decor in room showing wear and tear. Otherwise good standard.

3.8

Feb 2024

I think the price is expensive for what you get

The room had a damp smell. The carpet was stained and did not look very clean. The bars were noisy. I asked the receptionist to extend our stay - she gave me the impression she had done it, but was not clear that I needed to book it myself. Towels were not replaced until late evening.

3.8

Feb 2024

Overall enjoyed our stay at the Novotel. Apart from being a little dated, the hotel is very nice and well situated. We w

The property is in a prime location. Close to lake and restaurants etc. Building itself is nice and has a great frontage with bar and outdoor seating. Layout was good and amenities are very good especially for families.

The property is slightly dated. Rooms were fine but the bathrooms definitely need upgrading. Lobby area had carpet lifting that could be hazardous for elderly or disabled folks.

3.8

Feb 2024

Nice friendly staff and the location was perfect

Location

Nothing

3.8

Jan 2024

Great views and location

Hotel room was large. We booked Lakeside room with sweeping views of the lake. Excellent location to great restaurants. The in room dining was fantastic with excellent choice and yummy menu.

The toilet seat was loose and needed fixing. We asked a couple of times and they eventually fixed it.

3.8

Jan 2024

Just a 1 nighter with my son and husband. I'd stay here again.

Nice clean rooms with your typical hotel basic facilities. Loved the location. Walking distance to lake and shops and eat street. Great place to stay if you have function on at the Events Centre.

The breakfast buffet is not value for money. Not much choice. Had a look first and decided to go elsewhere.

3.8

Jan 2024

Comfortable and convenient

The staff were very helpful and prompt to respond to requests for pool towels and room towels. They were also fantastic and cleaning the rooms. I definitely think the pool could do with an update. It is tired and worn out. Also the laundry on level 1... those machines could do with a really good clean. Staff amazing but the owners need to fix up a few things.

3.8

Jan 2024

Lack of room servicing

My daughter likes there was a pool, spa, and geothermal pools.

There was a lack of pool towels, and we had to use our own towels from our room. These were not replaced or our room serviced when we had been out all day. The tea cups were also still dirty. I called reception to have new towels brought up. After we received the fresh towels, there was a knock on the door to ask if the room had been serviced. I thought this was strange. I said we had new towels and tea bags. I had to wash up the cups in the sink as they were not cleaned. The next day, I put the door sign that we were out in the hope the room would be cleaned. However, the same thing happened. It was about 4pm when we got in, and I was just about to make a cup of tea when they came to make the room up. When she finished, I realised she had taken the milk I was using for my tea. I called for more milk, which took 3 hours. The air-conditioning seemed to have a mind of its own. It was set to the coldest setting, and yet warm moist air was coming out. I held my hand to the vent but couldn't feel anything. The extractor vent in the bathroom was covered in dust, and no air was being extracted.

3.8

Jan 2024

Absolutely not worth what we paid for the night. Poor maintenance conditions

Friendly staff and close to town

Rooms uncleaned and overall property was uncleaned with spider webs in the bedroom and bathroom.

3.8

Jan 2024

Great location, spacious and clean rooms. Good air con!

Perfect location close to restaurants and a range of other activities and trips. Great breakfast.

Cost of drinks compared to other local bars. As a result we only had one drink in the bar area and chose to drink in the local bars and restaurants. Such a shame as the bar area was very pleasant.

3.8

Jan 2024

Forgettable

Nothing

Having to put up a 100 dollar bond Paying for parking Unfriendly Staff

3.8

Dec 2023

A recommander !

Localisation parfaite : en face du lac et d'un parc de jeux pour les enfants, à côté de la rue piétonne de restaurants. Buffet de petit déjeuner très généreux. Spa pool d'eaux thermales excellent.

3.8

Dec 2023

Action packed but expensive stay at Rotorua.

We loved the location, staff, facilities and the breakfast.

We did not like the location of our room due to the nightly loud music from across the road which played on till late. It was hard to get my daughter to sleep. Staff were great and informative.

3.8

Dec 2023

The hotel was value for money. It was a bit dated and with the dreaded shower of bath. The beds were comfortable and the

Bed was comfortable.

The feather pillows were very flat. The building is a bit dated. Shower over bath.

3.8

Aug 2023

I would recommend these accommodation to colleague, family and friends.

Needed a booklet or map of the facility in the room. Continental breakfast was great.

3.8

Aug 2023

Very good

You's need to add on the bond deposit thats not mentioned when we booking.

3.8

Aug 2023

Enjoyed our stay, first time was expecting it to be flasher

Location was great

A bit tired

FAQs

How much does this hotel cost compared to others in Rotorua?

The average price for a rental in Rotorua is $232 per night. This rental is $80 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Novotel Rotorua Lakeside. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Novotel Rotorua Lakeside. Enjoy the water!

Is Novotel Rotorua Lakeside pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Novotel Rotorua Lakeside?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Novotel Rotorua Lakeside

Hotel in Rotorua

Reasons to book

About this hotel

Amenities

Map of Rotorua

Nearby attractions

Available Rooms

Novotel Rotorua Lakeside

Hotel in Rotorua

Reasons to book

About this hotel

Amenities

Map of Rotorua

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Rotorua?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Novotel Rotorua Lakeside pet friendly?

What amenities are available at Novotel Rotorua Lakeside?

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